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5/11/2017 6/11/2017
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    Sofitel Macau At Ponte 16

    Rua do Visconde Paco de Arcos, Macau, China
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    Lowest prices for your stay
    5/11/2017 6/11/2017
     16 people are viewing this hotel
    US$ 146
    US$ 116
    SAVE US$ 30
    US$ 144
    US$ 146
    Traveller (2956)
    Room & Suite (857)
    Dining (252)
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    Overview
    • Excellent58%
    • Very good32%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “michael jackson” (41 reviews)
    “club floor” (119 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Casino
    Babysitting
    4.5 Star Hotel
    All hotel details
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    The Venetian Macao Resort Hotel
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (3,554)
    There are newer reviews for Sofitel Macau At Ponte 16
    See the most recent reviews
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    991 - 995 of 2,475 reviews

    Reviewed 31 January 2015

    I stayed Sofiel for one night on 22nd Jan. The experience with spa is perfect, and the staff on 17th floor whose name is Vincent and Ramil is nice and helpful, they are so patient to answer all our questions.By the way, I am really...More

    Thank Ian H
    Response from Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16Responded 17 February 2015

    Dear Ian H, Thank you for posting a nice review about Sofitel Macau on Trip Advisor. I am glad that your experience at the Spa was perfect. Vincent and Ramil are most appreciative of your comments about their service. Hope to see you again. Best...More

    Reviewed 31 January 2015

    Location 1. Out of place.Their shuttle bus is the only one that need to wait long at the Ferry Terminal. Customer service - 1. At check-in, the pinoy lady asked whether we want to upgrade our room at certain additional price. Com'on if you want...More

    Thank RayKT
    Response from Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16Responded 4 February 2015

    Dear RayKT, Thank you for sharing your comments with us. I am very sorry that your we did not manage to meet your expectations. We are always unhappy to see a dissatisfied customer especially when it comes to service issue and we do take your...More

    Reviewed 30 January 2015

    Hello Tripadvisor and Sofitel Ponte 16 Macau, I'm John from Philippines and I would like to share our great experience in this Hotel and the excellent accommodation coming from these staffs (Ramil, Vincent, and Mark). We are at the 14th floor seaview, amenities are high-end,...More

    Thank RodrigO_888
    Response from Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16Responded 17 February 2015

    Dear RodrigO_888, Thank you for your great review and for giving us two thumbs up. The team, especially the Ambassadors you mentioned in your comments, are more than delighted to receive your praises. We surely look forward to welcoming you back soon. Best regards, Kathlene...More

    Reviewed 29 January 2015 via mobile

    I stayed at the Sofitel Ponte 16 last wk from 23/1-25/1 2015. It was overall a pleasant experience.Having been to Macau some yrs back the typical impression of a hotel is one with bright lights glitzy casinos, however Sofitel gives a more toned down approach.It...More

    Thank Desmond T
    Response from Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16Responded 30 January 2015

    Dear Desmond T, Thank you for your comments. I am glad that you liked the old town and that you enjoyed your stay very much. The taxis do charge extra for the suitcases and the trip from the airport to the hotel would cost you...More

    Reviewed 29 January 2015

    Spending a night at Macau wow .. spending a night at the Sofitel club room .. make that a double wow. .. but i was very sadly let down. Lets start off at the Ferry we come out .. identify the sofitel board and told...More

    Thank Dominic D
    Response from Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16Responded 4 February 2015

    Dear Dominic D, Thank you for sharing your comments with us and please accept my most sincere apology for the shortcomings experienced during your stay. The experience you had during arrival is very atypical of the usual service standards provided by our Guest Relations Ambassador....More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Pool
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 114 - US$ 252 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Macau
    • #9 Family Hotel in Macau
    • #10 Romantic Hotel in Macau
    • #15 Luxury Hotel in Macau
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 408
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, ACCOR, Booking.com, Ctrip TA, Expedia, Hotels.com, TripOnline SA and Travelocity so you can book your Sofitel Macau At Ponte 16 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Macau
    • Also Known As
    • Sofitel Macau At Ponte 16 Hotel Macau ,
    • Sofitel Ponte 16 ,
    • Macau Peninsula Sofitel
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    Traveller (2956)
    Room & Suite (857)
    Dining (252)
    Pool & Beach (109)
    Hotel & Grounds (1672)
    Bathroom (254)
    Business Centre & Event Rooms (53)
    Family and Play Areas (4)
    Nearby
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    5.98 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MacyMayz
    4 October 2017|
    AnswerShow all 4 answers
    Response from Marcelo S | Property representative |
    Dear MacyMayz, We do indeed provide a shuttle bus from the Ferry Terminal. Look out for the purple bus with the Ponte 16 signage. There is a bus every 15-20 minutes and no reservation is required. We look forward to... More
    1
    Vote
    Livia S
    15 September 2017|
    Answer
    Response from Christopher0860 | Reviewed this property |
    it's about HKD 300 per night. Better to confirm at their website.
    0
    Votes
    yoseptan
    1 August 2017|
    AnswerShow all 3 answers
    Response from Nette M | Reviewed this property |
    1. From the name itself, it spells a difference. First is the room size and second is the amenities. But being both "club rooms" they both enjoy the club privileges, which includes fairly the same for both room categories... More
    0
    Votes
    Room Tips
    "River View Room on Executive Floor"
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    "Be prepared to do some walking. There are local buses"
    Read review
    "Check in at Floor 17. Choose either ocean view or city view. both are amazing."
    Read review
    "High floors - city view"
    Read review
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