We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sofitel Macau at Ponte 16

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Sofitel Macau at Ponte 16
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,091 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sofitel Macau at Ponte 16
See the most recent reviews
Showing 2,178: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 April 2014 via mobile

Very good hotel in macau...nice hospitality , friendly staff..location is ok bt food and ambience is fabulous..you get good variety of Indian food which is icing on the cake ..casino is also good...worth staying..another accor hotel which is worth staying

Helpful?
Thank deeptivigh
Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Trip Advisor Member (aka deeptivigh) Thank you for sharing with us your recent stay at the Sofitel Macau at Ponte 16. We are happy to learn that you had a wonderful time with us! Recently we have made modifications to our buffet line in breakfast, lunch and dinner. We believe that the changes have been positively welcomed by our... More 

Sydney, Australia
Level Contributor
63 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 26 April 2014 via mobile

Paid for an executive Club Room and we were upgraded to a Junior Suite. Amazing room and the views across old Macau and the river spectacular. The service in all areas exceeded our expectations. Enjoyed breakfast in the lounge and lunch in Mistral was a highlight. Loved the location as preferred to be away from Cotai Strip. Best Sofitel property... More 

Helpful?
1 Thank Garth O
Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Trip Advisor Member (aka Garth O) Thank you for taking the time to share with us your recent experience at the Sofitel Macau at Ponte 16. We are happy to learn that your stay exceeded your expectations and that you left Macau with great memories. We have shared your review with all our Ambassadors as this motivates them to... More 

Hong Kong, China
1 review
Reviewed 23 April 2014

Wasted my time in room change due to the air conditioning problem! Called to reception and wait for over 20 mins...They sent the engineer staff to my room tried to fix it but failure. The engineer staff showed me the temperature is fine but there was no cold air coming out from the air vent. I called to reception request... More 

Helpful?
Thank SSSSSSSSAA
Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review

Dear TripAdvisor Member (aka. frankie2046) Thank you for sharing with us you recent stay at the Sofitel Macau at Ponte 16. We are sorry to learn that your stay got detracted by the poor working condition of the Air Conditioning in your room. We would like to inform you that our Engineer department is doing daily maintenance to the general... More 

Geneva, Switzerland
Level Contributor
117 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 22 April 2014

We stayed for 2 nights in Macau. LOCATION 

The hotel is located in a remoter part of Macau, a good walk away from the main casinos and waterfront. On the other side, it is much closer to the old Macau town and a few minutes walk from the famous ruins and historical sights. This location is very nice if you... More 

Helpful?
1 Thank Jewels_Gva
Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Trip Advisor Member (aka Jewels_Gva) Thank you for sharing with us you recent stay at the Sofitel Macau at Ponte 16. We are extremely happy that you had an enjoyable time during your holiday. It gives us great pleasure to know that everything from your arrival until your departure was properly taken care of and that our staff was... More 

Hong Kong, China
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 April 2014

My stay at Sofitel Macau At Ponte 16 was not impressive at all. It started off at the shuttle stop at the Macao Pier; the organization and management at the shuttle stop was a mess, many people including myself was confused as to where to line up and the schedule of the buses. Next it was the check-in, I waited... More 

Helpful?
Thank ilmc717
Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Trip Advisor Member (aka ilmc717) We are terribly sorry to learn that your experience was affected by the poor attention to detail given by our Ambassadors. We can assure you that we are committed to the satisfaction of every guest and that this was for sure a slip in our daily service. In the hospitality industry where mostly everything... More 

Hong Kong, China
Level Contributor
139 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 21 April 2014 via mobile

I stayed one night at this hotel during the Easter holidays. Stayed in a superior room. Requested a single king sized bed and non smoking room during booking. The hotel actually did reserve the room for us even though we checked in late in the evening. I was really happy about that. The room facilities were impressive. There is a... More 

Helpful?
Thank jensen0811
Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Trip Advisor Member (aka Jensen Y) Thank you for sharing with us your recent stay at the Sofitel Macau at Ponte 16. We are happy to learn that you had a wonderful time in our property during your holiday. We hope you found a peaceful retreat in our hotel away from the fuzz and buzz of the casino scene.... More 

2,665 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2399)
Viewed
Pool/Beach Area (69)
Viewed
View from Room (161)
Viewed
Hotel & Grounds (297)
Viewed
Room/Suite (512)
Viewed
Bathroom (218)
Viewed
Dining (139)
Viewed
Business Centre/Function Rooms (19)
Viewed
Family/Play Areas (3)
Viewed
Other (981)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (140)
Viewed
Amenities (12)
Viewed
Pool (25)
Viewed
Dining (33)
Viewed
Superior Room (38)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (126)
Viewed
Room/Suite (27)
Viewed
Business Centre/Function Rooms (9)
Viewed
Pool/Beach Area (5)
Viewed
Dining (12)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (12)
Viewed
Other (60)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Macau hotels
6.5 km away
Sheraton Grand Macao Hotel, Cotai Central
6.2 km away
Conrad Macao Cotai Central
2.2 km away
Harbourview Hotel Macau
Show Prices
Show Prices
Show Prices
1.3 km away
Holiday Inn Macao Cotai Central
1.8 km away
Mandarin Oriental Macau
1.1 km away
Hotel Royal Macau
Hotel Royal Macau
#27 of 92 in Macau
1,200 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Rendezvous Lounge
Rendezvous Lounge
Cuisines: Bar, European, Cafe, Wine Bar
Le Chinois
Le Chinois
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Positioned on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city and amidst the charming historical quarter with walking distance to St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino and MJ Gallery ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has an easy access to the major points of entry into Macau and offers its guests complimentary transfers to the Macau ferry terminal and GongBei border gate on the Ponte 16 casino shuttle buses. ... more   less 

Additional Information about Sofitel Macau at Ponte 16

Address: Rua do Visconde Paco de Arcos, Macau, China
Region: China > Macau
Price Range: ₹ 7,315 - ₹ 20,933 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Macau at Ponte 16 5*
Number of rooms: 408
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, ACCOR, HotelTravel.com, Hotels.com, Travelocity, Booking.com, Agoda, Expedia and Jetsetter so you can book your Sofitel Macau at Ponte 16 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Ponte 16
Macau Peninsula Sofitel
Hotel Style:
#2 Business Hotel in Macau
#9 Family Hotel in Macau
#10 Romantic Hotel in Macau
#12 Luxury Hotel in Macau
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sofitel Macau at Ponte 16 staff and other travellers.
27 questions
Ask a question

See all questions (27)

Questions? Get answers from Sofitel Macau at Ponte 16 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take an executive lounge package”
 of 5 bubbles brucel620, 20 Nov 2016 | Read review
“Some 16th-floor rooms are right below the club floor's restaurant. You will hear moving chairs all day/night right above the room.”
 of 5 bubbles S3068LJamandar, 16 Nov 2016 | Read review
“Pay for club access so your room will be on the 17th floor, with included Breakfast, afternoon tea and evening drinks and canapés.”
  • View from Club lounge on 17th floor
  • View of Macau on the left and China on the right from room 1731
  • View from room 1731Club Level
  • View from club lounge on 17th floor
  • View from club lounge
  • TV at end of Bath room 1731
  • View of Mainland China from room 1731 Club Level
 of 5 bubbles lisaskye, 9 Nov 2016 | Read review
“25th Floor has a spctacular view of the sun, sea, swimming pool and jacuzzi!”
 of 5 bubbles rt_smy, 8 Nov 2016 | Read review
“rooms with club lounge”
 of 5 bubbles 527abreun, 8 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay