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Sofitel Macau At Ponte 16

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Traveller (3453)
Room & Suite (1244)
Dining (285)
Ratings and reviews
#15 of 95 Hotels in Macau
Certificate of Excellence
  • Excellent59%
  • Very good32%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Swimup Bar
Fitness centre
Concierge
Spa
4 Star Hotel
Positioned on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city and amidst the charming historical quarter with walking distance to St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet...
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Location and contact
Rua do Visconde Paco de Arcos, Macau, China
Name/address in local language
6.3 km to Macau Airport
33 restaurants are within a 0.5 km radius
0.4 km from Ruins of St. Paul's
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,923)
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Traveller rating
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1,622
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1 - 5 of 2,719 reviews
A TripAdvisor Member
3
Reviewed yesterday via mobile

Perfect two-nights stay in well-appointed and well-managed hotel. Great location at the river, within a short stroll to all the best sights of Old City or an easy ride to casinos. The Club room choice is highly recommended. You will be upgraded to stunning room...More

Thank A TripAdvisor Member
Reviewed yesterday

We did enjoy all restaurants, espcially the MISTRAL, where Genivieve and Gladys did a perfect job to let us have a great time. Also the service people at the Pool have been exceptional good. The French and Chinese restaurant did offer excellent food. In total...More

Thank Hans N
Reviewed 2 days ago

Mr. Esteban of concierge is very accommodating. Even at his age he still able to cope up with new trends on how to treat guests nicely and comfortable, we're even poking fun with each other. I love our stay because of the staffs and Mr....More

Thank Leonard E
Reviewed 2 days ago via mobile

Mr. Esteban who is incharge at Hotel’s taxi stand is very helpful and approachable!!! Good job and keep it up! The Mansion is perfect place for a couple, very peaceful, romantic, exclusive and intimate.... 😍😍😍😍

Thank arrc0223
Reviewed 6 days ago via mobile

Bad experience. Verbally insulting hotel guests while looking for the next closest bathroom prior to receiving my room. Besides the location is kinda close to other places, the hotel feels small and congested compared to the other hotels in Macau. Not recommended.More

Thank swayleung
Response from Marcelo S, Director of Guest Experience at Sofitel Macau At Ponte 16Responded 4 days ago

Dear Swayleung Greetings from Sofitel Macau At Ponte 16. First and foremost, I would like to express our sincere apologies for the experience you have made during your recent stay. As it is of utmost importance to us to prevent such experiences from reoccurring, may...More

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About
Description
Positioned on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city and amidst the charming historical quarter with walking distance to St. Paul's Ruins and A-Ma Temple! ...More The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino and MJ Gallery ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has an easy access to the major points of entry into Macau and offers its guests complimentary transfers to the Macau ferry terminal and GongBei border gate on the Ponte 16 casino shuttle buses. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Pool
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (3453)
Room & Suite (1244)
Dining (285)
Pool & Beach (122)
Business Centre & Event Rooms (50)
Amenities (12)
Family and Play Areas (4)
Questions & Answers
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Dumont D
3 July 2018|
AnswerShow all 2 answers
Response from Marcelo S | Property representative |
Dear Dumont D, Greetings from Sofitel Macau At Ponte 16. The shuttle bus leaves from the Macau Outer Harbour Ferry Terminal. The company operating these ferries is "Turbojet". There are no restrictions in terms of the... More
0
Votes
tadv440
16 June 2018|
AnswerShow all 3 answers
Response from Marcelo S | Property representative |
Dear tadv440, We do offer a laundry service and you can find the price list & laundry bag in your room. However, we do not offer a self-service as our previous TripAdvisor member already pointed out. We look forward to... More
0
Votes
Kiran_THS
21 May 2018|
AnswerShow all 6 answers
Response from Marcelo S | Property representative |
Dear Kiran_THS, Thank you for reaching out to us and for considering Sofitel Macau At Ponte 16 for your stay. As our previous guests have kindly pointed out, we are located in the old historical part of town and most... More
1
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