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The Venetian Macao Resort Hotel

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#14 of 95 Hotels in Macau
Certificate of Excellence
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1 room 2 adults 0 children
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The Venetian Macao Resort Hotel
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6,851 Reviews from our TripAdvisor Community

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There are newer reviews for The Venetian Macao Resort Hotel
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Showing 4,463: English reviews
Mumbai, India
Reviewed 3 October 2013

The hotel and room obviously is like a palace. The room I stayed was a Suite type. The bathroom size was huge though the toilet is tucked away in a small enclosure. We had to actually toil to reach our rooms after every outing as you have to walk a lot with a map in hand to find your room....

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Helpful?
Thank MumbaiTraveller007
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear MumbaiTraveller007, Thank you very much for your comment and we are happy to hear, that you had a nice stay and were able to enjoy our spacious rooms as well our friendly and helpful colleagues. Hopefully you will be able to return to Macau again and will stay with The Venetian Macau Resort Hotel again. Warm regards, Dave Chan...

Reviewed 2 October 2013 via mobile

A giant hotel. Great to stay. A beautiful market with wonderful man made sceneries. Had a great time in casino. A person can really enjoy a night stay and he dont need to go out to see anything beyond Venetian Hotel. Great service too. Had a great stay.

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Helpful?
Thank imran b
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear imran b, Thank you for sharing your comments following your stay. We are pleased to know that you had an enjoyable stay. Hope your future travel plans will include Macau again and we look forward to welcoming you back to The Venetian Macau Resort Hotel on your next holiday to this sensational city. Hope you will share with your...

New Delhi, India
Reviewed 2 October 2013

This is was my second stay in Venetian. Again the management, cleanliness, facilities and casino are awesome. But it has now become crowded and centre of tourist walks. you would always feel like you are staying in some carnival if you step down in the loby from your room. this time around there were many options which are equally better...

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Helpful?
Thank BhupenderK
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear BhupenderK, Thank you for sharing your comments following your stay. I would like to apologize for the disappointment and inconvenience you experienced at our hotel. We review every comment we receive and use the information to better enhance our knowledge about the guest experience and what they may see. I can assure you your comments have been shared with...

Singapore, Singapore
Reviewed 2 October 2013

The venetian is old as compared to the other newer hotels... with the same price, it is much better staying with the new hotels around the same vicinity which may not be so complacent in their attitude. I wrote the below feedback during my stay at the hotel between 25-27sept and they revert today 2oct with a call justifying that...

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2Thank adelle_79yahoo
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear adelle_79yahoo, Thank you very much for your feedback and that you have stayed with The Venetian Macau Resort Hotel during your visit in Macau. We are very sorry to learn that we were not able to exceed your expectations with our room services where this has been shared with our VP of Food & Beverage. Since we received a...

Boston, MA
Reviewed 1 October 2013

I was a bit pessimistic about staying here. I was expecting crowds and a non-relaxed atmosphere. However I was pleasantly surprised. Check-in can be a bit overwhelming given the scale of the hotel. It is confusing and can be frustrating just to find your room. The rooms are pretty nice. Nothing super great buy everything we needed traveling with our...

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Helpful?
Thank Cantilever
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Cantilever, I am delighted you enjoyed the resort facilities with your family & we look forward to welcoming you back soon. Warm regards, Dave Chan ~ Manager of Customer Care

New York City, New York
Reviewed 1 October 2013

We checked in to the Venetian Macau and was informed the rate quoted in the confirmation printout was incorrect and we need to pay an additional $345 to cover additional breakfast. We informed the check-in staff that was the rate that had been confirmed as shown in the confirmation email. The staff insisted the hotel did not make any mistake....

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2Thank C C
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear C C, Many thanks for sharing detailed feedback on your experience with us it is a great tool with which we can address specific issues to improve. I will be sure to share your feedback regarding your check in experience with the relevant departments so that they may utilize it to improve their areas. Thank you for taking the...

Ahmedabad, Gujarat, India
Reviewed 30 September 2013

Simply big premises.The hotel seemed to be full of Indians. There is some connection I guess because of Bollywood award nights happening here. Rooms were pretty big. The room facilities were awesome. However, it is too big that possible that you forget which way to go. The Expo center is too big and you end up walking half a kilometer...

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1Thank nishit_1_4
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear nishit_1_4, Thank you for your comments on TripAdvisor! We are extremely pleased to read that you had a fantastic stay, and very pleasing to see that you enjoyed the variety of the entertainment & facilities we have to offer. nishit_1_4, please come and visit us again in the near future, and we will assure you with another wonderful stay....

Rajkot
Reviewed 30 September 2013

very beautiful property. very large scale. 600 plus shops and canal is awesome and casino is mind blowing. very nice decorative rooms. very very beautiful experience with nice food and service. courties staff..

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2Thank Shyam1985
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Shyam1985, Thank you for choosing to stay with us ~ we do try to offer a resort experience unlike any other. I am pleased to read that you enjoyed the room & found the Hotel massive. We are delighted that you enjoyed a variety of the entertainment facilities our resort has to offer & look forward to welcoming you...

Mumbai, Maharashtra, India
Reviewed 30 September 2013

The hotel experience was overall wonderful. its located in the heart of the city, very very GOOD to the main shopping centre. very close to the harbour. The haorbour view rooms were excellent. the best part about the hotel is the roof top swimming pool and gymnasium. Great harbour view, one of the best breakfast experiences in any intercontinental and...

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1Thank PAr0ra
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear PAr0ra, Thank you for sharing your recent experience of your stay with us. It is truly a pleasure to learn that you had lots of fun here. We look forward to welcoming you in the near future for another memorable holiday. Warm regards, Dave Chan ~ Manager of Customer Care

Leeds, United Kingdom
Reviewed 30 September 2013

The casino and the resort was amazing but the most amazing thing was the transport system I actually left my passport on the bus to the Venetian and didn't notice for bout 2 hours, I was a bit drunk, and went straight to the concierge who was ringing people all the time just trying to find my passport the transport...

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Helpful?
Thank Chris B
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Chris B, Thank you for sharing your recent experience of your stay with us. The team and I are really delighted we gave you lasting memories to take home and share. We look forward to welcoming you in the near future for another memorable holiday. Warm regards, Dave Chan ~ Manager of Customer Care

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
An all-suite integrated resort offering spacious accommodation from 70sqm with lavish facilities, enjoy world-class shopping, entertainment and dining experiences in this signature Macao Property. ... more   less 

Additional Information about The Venetian Macao Resort Hotel

Address: Estrada da Baia de N. Senhora da Esperanca, s/n,, Macau, China
Region: China > Macau
Price Range: ₹ 10,340 - ₹ 29,410 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Venetian Macao Resort Hotel 5*
Number of rooms: 3000
Reservation Options:
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Also Known As:
Venetian Macao Hotel Macau
Venetian Macao Resort
The Venetian Macao Resort Hotel Macau
Hotel Style:
#2 Top resorts Hotel in Macau
#8 Spa Hotel in Macau
#9 Business Hotel in Macau
#11 Family Hotel in Macau
#14 Luxury Hotel in Macau
#15 Romantic Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from The Venetian Macao Resort Hotel staff and other travellers.
86 questions
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North Holland Province, The Netherlands
New Delhi, India

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Questions? Get answers from The Venetian Macao Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“strip view rooms at higher floor”
Vivekflyboy, 28 Apr 2017 | Read review
“Don't be fooled by the room prices - you will spend a fortune here!”
SteveH91, 28 Apr 2017 | Read review
“Every room will have a view over Cotai in some direction”
brysc01, 26 Apr 2017 | Read review
“Go for a Cotai facing room”
chhavisharmasingh, 24 Apr 2017 | Read review
“Request non-smoking floors or book direct for late check out”
michaelcZ1743AM, 23 Apr 2017 | Read review
5 of 5