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Grand Emperor Hotel

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Traveller (473)
Room & Suite (273)
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Overview
Hotel website
E-mail hotel
No.288 Avenida Comercial De Macau, Macau China See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Room Service
4 Star accommodation
Additional information
Visit Hotel Website
Reviews (603)
Filter reviews
332 results
Traveller rating
171
119
29
6
7
Traveller type
Time of year
LanguageEnglish
More languages
171
119
29
6
7
Show reviews that mention
All reviewsgold barsroyal guardsreal goldfree shuttle bus from hotelferry terminalnon smoking floorlobby floorsenado squarehong konghotel is cleanlocation is greatfood courtwithin easy walking distancemacau towercentral locationhotel lobby isreception staff
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1 - 5 of 332 reviews
Reviewed 3 days ago

We stayed for 4 nights in August and were very pleased with our choice. A free shuttle from the ferry terminal brought us to the hotel which has 2 gold coaches (think Royalty) out the front and 2 Guardsmen at the door - there was...More

Thank jbgh1995
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 2 days ago

Dear jbgh1995, Thank you for taking the time to provide such a wonderful and detailed review following your recent stay at Grand Emperor Hotel Macau. We always value feedback, and I am thrilled you enjoyed the exquisite accommodation, as well as visits to our surroundings...More

Hotel's Favourite
Reviewed 18 December 2017

Front desk Mr Rum was very helpful and professional. Ms Nicole and the team has done great job with birthday deco to our room too. The room was festooned with balloons, streamers and towel animals. On top of that, the hotel had gifted us a...More

Review collected in partnership with this hotel
2  Thank momo231
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 19 December 2017

Dear momo231, Happy birthday once again and we thank you for giving us feedback on your overall enjoyable stay. We are glad that you were impressed with our arrangements and service. Your kind recognition of our efforts is highly appreciated. Thank you for choosing to...More

Reviewed 1 week ago

Service from the hotel has been amazing. We got cute decorations in our room for the occasion which made it extra special.The hotel and the room were clean and the amenities are fantastic.Breakfast buffet had a plentiful array of options and the food was great!Finally...More

Review collected in partnership with this hotel
Thank Oliver T
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 6 days ago

Dear Oliver T, Congratulations on your engagement once again! We are very glad that you chose to spend the special occasion with us and had an overall enjoyable stay. Your kind words of recognition complimenting on the hotel room, breakfast and the service provided by...More

Reviewed 2 weeks ago

I traveled to Macau with my husband and 6 year old daughter and 1 year old son by booking through Agoda. When we arrived we found that our daughter had to pay more money at almost HKD 100 for breakfast. Although the booking room stated...More

Thank vivienne557
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 2 weeks ago

Dear vivienne557, Thank you for choosing the Grand Emperor Hotel Macau and for taking the extra time to review us on TripAdvisor. We have noted your feedback regarding the breakfast description on Agoda.com. We will share your feedback to Agoda and clarify the information on...More

Reviewed 3 weeks ago

Location is great,close to shopping & restaurants, easy to reach all scenic spots in a short time.Rooms are spacious & well appointed. Beds are clean & comfortable. Bathrooms are big with great shower. Breakfast was included, food was fresh & tasty, coffee was very good...More

Review collected in partnership with this hotel
Thank ssttyu2007
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 3 weeks ago

Dear ssttyu2007, We are so glad that you enjoyed Macau and your stay with us, especially our location, guest room and breakfast had met your expectations. At Grand Emperor Hotel Macau , our guests are our family, and we would go above and beyond to...More

View more reviews
About
Food & drink at the hotel
Royal Kitchen
2 reviews
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Shuttle Bus Service
Wheelchair Access
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Casino
,
Spa
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
Spa
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
307
Price range
US$ 127 - US$ 323 (Based on Average Rates for a Standard Room)
Also Known As
Grand Emperor Macau
,
Hotel Grand Emperor
,
Grand Emperor Hotel Macau
Location
China > Macau
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
Spa
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
307
Price range
US$ 127 - US$ 323 (Based on Average Rates for a Standard Room)
Also Known As
Grand Emperor Macau
,
Hotel Grand Emperor
,
Grand Emperor Hotel Macau
Location
China > Macau
Photos
Traveller (473)
Room & Suite (273)
Dining (141)
Business Centre & Event Rooms (6)
Nearby
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Questions & Answers
Ask a question
teeely
2 February 2018|
AnswerShow all 3 answers
Response from Jenny Z | Property representative |
Dear teeely, Thank you for your interest in Grand Emperor Hotel Macau. We would suggest you to choose the family room. There are one king size bed (2 meters times 2 meters) and one single size bed (2 meters times 1.2... More
1
Vote
Naomeri
6 November 2017|
Answer
Response from Jenny Z | Property representative |
Dear Naomeri, Our buffet breakfast is MOP/HKD$165 per person. Thanks!
0
Votes
Room Tips
"16 and 17 are non smoking."
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"I always pick Non Smoking rooms!"
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"Great views"
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"need to stay on 17/F if you would like non-smoking room"
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