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Grand Coloane Resort Macau

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#23 of 92 Hotels in Macau
Certificate of Excellence
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Grand Coloane Resort Macau
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679 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Coloane Resort Macau
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Showing 540: English reviews
Yellowknife, Canada
Reviewed 17 April 2013

This is our second time to the Westin Macau because we enjoyed it so much the first time. We enjoy Macau for the weather, the culture, the shows and the food, but are not big into gambling so this hotel that is located in Coloane right on the China Sea is a perfect get away. The rooms are spacious and...

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Helpful?
2Thank Mark W
Westin M, Executive Assistant Manager - Rooms at Grand Coloane Resort Macau, responded to this review

Dear Valued Guest, Thank you very much for writing this valuable feedback. I am pleased to know that you had a pleasant stay with us at The Westin Resort Macau. Thanks for highlighting our balcony attached to each guest room, friendly associates and tasteful food. Your compliment motives us to continuously strive and exceed our guests’ expectations. We are delighted...

Hong Kong, China
Reviewed 9 April 2013

Forget the Cotai strip hotels with their plastic architecture the Westin Resort Hotel has been around for some years and still is a wonderful place to stay for a romantic getaway or family with children. The hotel is warm and very friendly and has some of the best stay rooms in Macau. The balcony 5m by 6m is fantastic (for...

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Helpful?
1Thank rbuckell
Westin M, Executive Assistant Manager - Rooms at Grand Coloane Resort Macau, responded to this review

Dear Valued Guest, Thank you so much for your positive comments and for giving us full score. We will continue to elevate our service level to make sure your future visits remain equally memorable. We look forward to welcoming you back again. Leslie Teng Executive Assistant Manager - Rooms

HK
Reviewed 9 April 2013

The place was poorly maintained. The site is remote. Swimming pool deck is dirty. The water is not clean enough but still fine for swimming. Nice joint for family getaway. Nice hideout for couple wished not to be seen. Transportation is limited. Not advisable if you love the night life of Macau.

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Helpful?
Thank feigou99
Westin M, Executive Assistant Manager - Rooms at Grand Coloane Resort Macau, responded to this review

Dear Valued Guest, I have also taken note on the downsides you mentioned, especially cleanliness of swimming pool . Please accept my sincere apologies for the inconveniences and rest assured that we will continue to improve on our service levels and product quality. It was a great pleasure to have you here with us and we hope to welcome you...

Hong Kong, China
Reviewed 8 April 2013

The staff in all dept were very friendly and helpful. It was the perfect short trip away from the big city without having to travel too long especially for family with little kids and babies. The biggest disappointment would be the poor upkeep of the property. Don't mind old, aged properties if well maintained. Moldy gout in shower is just...

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Helpful?
Thank HS050676
Westin M, Executive Assistant Manager - Rooms at Grand Coloane Resort Macau, responded to this review

Dear Valued Guest, We appreciate your recognition and complimentary comment to our associates who had participated in making your stay a memorable experience. We are especially proud to provide a unique ambiance, with the personal service from our friendly associates. Thank you for bringing up the bathroom cleanliness issue you have encountered during your meal. Please accept my sincere apologies...

Dallas, Texas USA
Reviewed 7 April 2013

We really liked the unique setting of the resort. Unfortunately, the hotel strategy appears to be focused on limited capital spending (ie, paint, maintenance, refurb) but high operating spending on labor/etc. Hopefully this doesn't serve as a leading indicator of a closure/divestiture of the property. My guess is that a subsidy from the golf club is helping to keep the...

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Helpful?
1Thank tdsbu
Westin M, Executive Assistant Manager - Rooms at Grand Coloane Resort Macau, responded to this review

Dear Valued Guest, Thank you very much for sharing your experience at The Westin Resort Macau. I do agree that the view to the South China Sea is indeed magnificent from our Ocean and the natural surroundings around the resort make one’s stay even more special. I appreciate your highlight of our resort features as well as the breakfast experience...

Reviewed 5 April 2013

We are impressed the the crew working at the front door of the Resort. They welcome customers with smile and helping hands. Especially a staff who's name is Ariel. I think he make us feeling good although we arrive a bit late that day. A beautiful lady working at the check-in desk (Sorry I don't remember her name but her...

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Helpful?
1Thank Markchung55
Westin M, Executive Assistant Manager - Rooms at Grand Coloane Resort Macau, responded to this review

Dear Valued Guest, Thank you very much for sharing your experience at The Westin Resort Macau. It is very kind of you to highlight our friendly associates. We are very pleased with their efforts in ensuring your stay with us is a wonderful one and we are also confident that they are willing to go the extra mile to exceed...

Hereford, United Kingdom
Reviewed 2 April 2013

We arrived here by accident after travelling by bus to its final stop and walked along the beach. The Westin is visible from a distance and at first it looked quiet and closed but as we got nearer we could see staff working in the grounds. Not being too shy we went in and there were people in suits going...

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Helpful?
1Thank baz7903
Westin M, Executive Assistant Manager - Rooms at Grand Coloane Resort Macau, responded to this review

Dear Valued Guest, Thank you for your kind compliments for our food quality as well as the service. I will definitely convey your gratitude to our associates. We're pleased that you actually took the chance to visit our resort even you were not staying with us. We wish to have the opportunity to be of service to you and your...

USA
Reviewed 17 March 2013

Had a stay here in the beginning of March for 5 nights and enjoyed an excellent and relaxing getaway. The resort is on a beautiful part of Macau that is fantastic for a resting and relaxing getaway. Great beach, natural scenery, and walking distance to some of the most popular Portuguese restaurants on Macau (i.e. Miramar and Fernandos—highly recommended!) Also,...

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2Thank RepublicofTea98
Denver, Colorado
Reviewed 15 March 2013

We spent one night at the Westin Resort over Chinese New Year. We selected the Westin due to their golf course, the golf rates are much cheaper if you are a guest, so for one night it is fine. We were upgraded to a room with a patio overlooking the sea, but the room and patio were very well worn...

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Helpful?
1Thank hkwrights
Westin M, Executive Assistant Manager at Grand Coloane Resort Macau, responded to this review

Dear Value Guest, Thank you for sharing your experience of your last stay and I am pleased to learn that we are your hotel of choice in this area and greatly appreciate your loyalty to The Westin Resort Macau. In the competitive environment here in Macau, with all the glitzy casino hotels, we are especially proud to provide a unique...

London, United Kingdom
Reviewed 24 January 2013

The resort was good, with great views, near the beach and a golf course. However, it is far away from the casinos and the hotels. Therefore you have to be prepared to pay for taxi rides to and from town. There is a free shuttle bus but you have to make sure you reserve your place in advance of when...

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Helpful?
1Thank pinkchicken88
Westin M, Executive Assistant Manager - Rooms at Grand Coloane Resort Macau, responded to this review

Dear Valued Guest, Thank you for sharing the review from your last stay with us. I am delighted to learn that you enjoyed the balcony where you can take a deep breathe and embrace clam by overlooking the South China Sea. I hope you felt refreshed and renewed after a restful sleep. We appreciate your comment in particular to the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Grand Coloane Resort is a grand complex terracing up a mountainside with the soft rolling green expanse of the Macau Golf & Country Club's 18-hole tournament style golf course on the resort's rooftop. Altogether 208 rooms and suites, each room opens onto a private and spacious terrace with an uninterrupted full beach or ocean view of the South China Sea. The resort offers a relaxing and soothing nature view at the Cafe Panorama and the pinnacle of great dining with a splendid sea view. At the renovated Chinese Restaurant, specializing in Cantonese cuisine, it has been awarded the Hong Kong and Macau's Best Restaurants Award. The tastefully decorated Panorama Lounge and opened Poolside Bar serve a great selection of liquors and beverages in a relaxed-yet-stylish setting. The contemporary Garden Marquee at the property has become the talk of the town as it is the one and only Marquee in Macau, a unique choice from wedding to a product launch or even team building, along with all other extensive meeting and banqueting facilities to meet guests' every requirement, a place they will remember long after they leave. ... more   less 

Additional Information about Grand Coloane Resort Macau

Address: No.1918 Estrada de Hac Sa, Coloane, Macau, China (Formerly The Westin Resort Macau)
Region: China > Macau
Price Range: ₹ 5,908 - ₹ 14,460 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Coloane Resort Macau 4.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Westin Resort Macau Hotel Macau
Westin Hotel Macau
Westin Macau
Westin Coloane
Grand Coloane Resort Macau
Hotel Style:
#3 Top resorts Hotel in Macau
#16 Business Hotel in Macau
#17 Family Hotel in Macau
#21 Romantic Hotel in Macau
#22 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Grand Coloane Resort Macau staff and other travellers.
16 questions
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Questions? Get answers from Grand Coloane Resort Macau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one with seaview”
 of 5 bubbles majsan07, 8 Nov 2016 | Read review
“Request sea view terrace”
 of 5 bubbles StPolo, 6 Nov 2016 | Read review
“Room choice not so important here as they are all big (65sqm) but get a view room”
 of 5 bubbles GoTroppoColin, 18 Oct 2016 | Read review
“Rooms with Ocean view are just higher floor than Garden view only.”
 of 5 bubbles , 14 Oct 2016 | Read review
“Oceanview was great, but I don't think there is a bad room. All rooms have large balconies.”
 of 5 bubbles stumpre1, 8 Oct 2016 | Read review
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