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Sheraton Grand Macao Hotel, Cotai Central

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Traveller (5398)
Room & Suite (1909)
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Overview
Hotel website
E-mail hotel
Estrada do Istmo. s/n, Cotai, Macau China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
Hotel website
Offers from Sheraton Grand Macao Hotel, Cotai Central
Special Offer:Stay and Savor Package
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Reviews (6,678)
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4,361 results
Traveller rating
2,404
1,276
407
160
114
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LanguageEnglish
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2,404
1,276
407
160
114
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All reviews spg member sky tower spg counter feast restaurant the club lounge family suite other hotels executive suite food court ferry terminal express check huge hotel holiday inn guest services shopping mall free shuttle checking in
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1 - 5 of 4,361 reviews
Reviewed yesterday via mobile

I rarely put reviews when I stay in a hotel but OMG it was expectacular because of this guy Jetrix Pasamanero. He is excellent and very helpfull guy. I was on the line and seeing him assisting customer he always smile and make the customer...More

Thank 315cyrilg
Reviewed yesterday

I seldom leave feedback on a hotel, however, I would rather rate this property this time, excellent service team makes me feel like home. I was given early CI when my flight arrived in the early morning, and SPG team provides warm greetings and hot...More

Thank Tourist41925586707
Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded yesterday

Dear Tourist41925586707 Thank you for staying with us. We are delighted that your stay sounded so perfect! Once again, thank you for your great support. We look forward to welcoming you back soon. Sincerely, Saurabh Bakshi General Manager Operations Sheraton Grand Macao, Cotai Central

Reviewed 2 days ago via mobile

Thank you rechell for your accomodating to us. This hotel is very accessible in the area. The staff are polite. I will introduce this hotel to my friends and also to my fellow filipinos. Im so happy i made a right choice in booking this...More

Thank Companion21107534571
Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 2 days ago

Dear Companion21107534571 Thank you for staying with us. We are glad to hear that you had an enjoyable stay. Once again, thank you for your stay and recommendation. Hope we will provide another enjoyable stay for you in the future. Sincerely, Saurabh Bakshi General Manager...More

Reviewed 3 days ago

This is my second stay with Sheraton.The first time was amazing because we celebrated my daughter 18 th birthday and the staff went up and beyond to make her stay awesome. This time i made a mistake and i booked the wrong day. Leaving in...More

Thank CarolaDinu
Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 2 days ago

Dear CarolaDinu Thank you for staying with us. We are glad to hear that you had an enjoyable stay. Your kind words about our associates and your great experience at Sheraton Grand Macao will be shared with the team as it will be a great...More

Reviewed 3 days ago via mobile

A very accomodating and overwhelming stay because their staffs have good service and very hospitable specially our co-filipinos working here. Thanks to Ma’am Erika Mallari for feeling us at home and accomodating us during our stay.More

Thank Maria Lorena Q
Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 2 days ago

Dear Maria Lorena Q Thank you for your feedback. We are glad to hear that you had an enjoyable stay. Your kind words about our associates will be shared with the team as it will encourage us to improve further. Hope you will have another...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$ 121 - US$ 355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Macau
#10 Business Hotel in Macau
#12 Romantic Hotel in Macau
#14 Casino Hotel in Macau
#18 Spa Hotel in Macau
#22 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 121 - US$ 355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Macau
#10 Business Hotel in Macau
#12 Romantic Hotel in Macau
#14 Casino Hotel in Macau
#18 Spa Hotel in Macau
#22 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Photos
Traveller (5,398)
Room & Suite (1,909)
Dining (312)
Pool & Beach (157)
Family and Play Areas (26)
Business Centre & Event Rooms (21)
Nearby
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The St. Regis Macao, Cotai Central
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Nearby RestaurantsSee all 955 nearby restaurants
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The St. Regis Bar (The St. Regis Macao, Cotai Central)
293 reviews
.35 km away
Market Bistro
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.29 km away
Nearby AttractionsSee all 312 nearby attractions
City of Dreams
494 reviews
.54 km away
Cotai Strip Resorts
276 reviews
.32 km away
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5,263 reviews
.61 km away
Fortune Diamond at Galaxy Macau
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Questions & Answers
Ask a question
Lawrence636
5 September 2018|
AnswerShow all 2 answers
Response from merc8989 | Reviewed this property |
All suite comes with lounge access which entitles guest to complimentary breakfast, tea n pre dinner cocktail. No need to buy room with breakfast.
1
Vote
Lawrence636
5 September 2018|
Answer
Response from MITCH092988 | Reviewed this property |
I think so, we bought foods in the foodcourt and ask them for take away and bring inside the room. You can also order from the room :)
0
Votes
Rachel L
31 July 2018|
Answer
Response from sookkuan2015 | Reviewed this property |
Yes, the free buffet breakfast are only for kids 3 and below
-1
Votes
Room Tips
"Sky Tower may have better rooms. Consider upgrade to Club Floors which may be quieter / less crowded."
austrider
5 days ago
Read review
"if you book, book a family suite, its worth it"
RSch74
2 weeks ago
Read review
"Great location"
Footprints825183
2 weeks ago
Read review
"Have breakfast in the Feast restaraunt and ask for Justine"
Passenger52026697319
2 weeks ago
Read review
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