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Galaxy Hotel

Ctrip.comUS$ 143*
View Deal
#11 of 95 Hotels in Macau
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 392*
US$ 143*
Great Deal
US$ 186*
US$ 183*
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Galaxy Hotel
Galaxy Hotel
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2,245 Reviews from our TripAdvisor Community

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Showing 1,524: English reviews
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Reviewed 2 days ago NEWvia mobile

Since this was my first time at Galaxy I was fascinated with its beauty, I would say the hotel is five star, during my stay I met some Filipino staffs Unique, Mitch WA, Blake and the bellman who assisted as Francis who was very hospitable and accommodating, I would definitely recommend Galaxy Hotel, Diamond show was also amazing, one of...

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Helpful?
Thank Sarah-ruth C
Reviewed 2 days ago NEWvia mobile

Our trip to Galaxy Macau was an incredible experience. The hotel was complete and the food was great. Never have I seen such a big and expansive hotel. My family enjoyed going around the hotel and its shops. The service was really great and I would like to commend Krystal and Tammy for their excellent service. We asked where the...

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Thank Edwina I
Reviewed 3 days ago NEWvia mobile

Great stay!! Super hospitality. Arrived by shuttle bus Nice room view Wave pool. Free mini bar. Free wifi all over. Amazing casino Too big to handle. Excellent service by Marley Entertainment at its best#the diamond show Variety of restaurant choices.

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1Thank Anshay M
Southampton, United Kingdom
Reviewed 3 days ago NEW

Excellent all round really. Expectations of this hotel should be very high on all levels. Good value for money at around £100 per night. Part of several hotels that share a vast shopping and eating complex on the ground floor - no real bargains but everything you might need. Food is very good value especially in the restaurants on the...

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Thank Instructorborovets
Reviewed 4 days ago NEWvia mobile

Rooms are big and clean with free mini bar. Got upgraded to a pool view room. They sent a birthday to celebrate my husband's birthday. A very nice hotel with personalised service. Love it's facilities especially the Grand Resort Deck , had so much fun there. Thanks to Annie Liao from reception for her great service.

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Helpful?
Thank AJ L
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear guest, Thank you for sharing your kind words about our associates. We are so glad you enjoyed the birthday arrangement. We can't wait to serve you again! Nathan Yu Quality Assurance Manager

Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

The hotel has a very luxurious vibe, and the resort is one of a kind. There are a lot of restaurants that serve delicious and authentic Asian food. The casino had a lot of games that I enjoyed playing. The ladies who assisted us, are Krystal and Ara. They are very polite and very accommodating. They provided us with excellent...

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Helpful?
Thank mbalagtas
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear guest, Thank you so much for taking the time to share your experience with us. Our associates work hard every day and it is great to hear that hard work paid off and you enjoyed your time with us. Thank you for recommending us and we can't wait to see you again. Nathan Yu Quality Assurance Manager

Reviewed 6 days ago NEW

This hotel is very classy, staffs are very friendly and professional and the amenities offered are top notch. It's definitely a masterpiece by the Galaxy Group. It's a ten out of ten ratings. High class gaming facilities with undisputed world-class dining restaurants. I absolutely love it to the core.

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Helpful?
Thank Danny T
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear Danny T, Thank you for your feedback. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back in the near future. Best Regards, Nathan Yu Quality Assurance Manager

Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

My husband and I went to foot hub and booked a 1 hour foot massage + 1 hour body massage. When we arrived our therapists were assigned...clearly to their disgust. One of them stuck her tongue out pointing her fingers down her throat....in front of me😝.....at first I thought that perhaps it was because she had to touch our feet...but...

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Helpful?
Thank louisakoby
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear valued guest, First and foremost it is most distressing when we hear a guest feels the way you do. I want you to know that Foot Hub managers are in the process of addressing and investigating to each item you have mentioned. In order for us to understand more clearly about the issues, please contact me direct via our...

Reviewed 1 week ago via mobile

My tour agent goofed up with the booking of mine, but I should say the front desk ladies of Galaxy Hotel were my saviour. I was to stay for 3 nights so they were alloting me 1 night in king size bed room & 2 nights in twin bed room as per my agents booking, as I was travelling with...

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Helpful?
Thank Saumil A
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear Saumil A, I am delighted to read your compliments of our colleagues who offered assistance to solve a problem with your reservation. We make every effort to ensure your expectations are exceeded and I sincerely appreciate you taking the time to share your personal experience and acknowledge our efforts. We certainly look forward to welcoming you back. Nathan Yu...

Bintan Island, Indonesia
Reviewed 1 week ago via mobile

Love to stay in Galaxy Macau ,love their grand resort deck,it is so good to spend summer time and also their service,felt like in my home.Love their signature dishes,specially in Bombana restaurant that I have been.Love to be back

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Helpful?
Thank rachoktaviany
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear guest, Thank you for staying with us and taking the time to share your experience. We are delighted to read that you had a good time on the resort deck and found the signature dishes in Bombana enjoyable. We look forward to seeing you again when you return to Galaxy Macau! Nathan Yu Quality Assurance Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As one of the three hotels in Galaxy Macau, the Galaxy Hotel’s 1,500 rooms and suites represent an evolution of resort accommodations. Luxurious and beautiful, these contemporary rooms offer five-star amenities throughout and stunning views that stretch to the city or water landscape. Guests staying at Galaxy Hotel also enjoy free access to the world's largest skytop wave pool and many other recreational facilities and over 50 dining outlets at Galaxy Macau. All rooms at Galaxy Hotel afford guests a level of deep comfort that conveys a kind of respect that only a host with true Asian Heart can present. ... more   less 

Additional Information about Galaxy Hotel

Address: Avenida de Cotai, Cotai, Macau, China
Region: China > Macau
Price Range: ₹ 8,528 - ₹ 31,004 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Galaxy Hotel 5*
Number of rooms: 1500
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Ctrip TA, Priceline, TripOnline SA and HRS so you can book your Galaxy Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Galaxy Hotel Macau
Hotel Style:
#1 Top resorts Hotel in Macau
#5 Business Hotel in Macau
#9 Romantic Hotel in Macau
#10 Family Hotel in Macau
#11 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Galaxy Hotel staff and other travellers.
60 questions
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Questions? Get answers from Galaxy Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book the Premier suite since I think it is the most price worthy, as high as possible. Seems that the higher floors are smoke free.”
tot171, 1 May 2017 | Read review
“Did not stay there but the rooms were of a very high standard.”
695pauly, 1 May 2017 | Read review
“Pool view will be the best”
mmjhk2002, 26 Apr 2017 | Read review
“Get a map!!!!!!”
londonite64, 25 Apr 2017 | Read review
“Rooms are quiet anywhere, if Cotai - view or pool-view is preferred, is surely dependent on taste.”
michaelhp77, 22 Apr 2017 | Read review
5 of 5
Ctrip.com
US$ 143* /night
View Deal
Booking.comUS$ 186
Expedia.comUS$ 183
AMOMAUS$ 392
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*Disclaimer
Prices are for 1 room, 2 adults
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