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Galaxy Hotel

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Traveller (2813)
Room & Suite (800)
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Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“wave pool”(293 reviews)
“diamond lobby”(34 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Galaxy Hotel
Special Offer: Book Direct Bonus Package
Hotel packages
Offers from Galaxy Hotel
Special Offer: Book Direct Bonus Package
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,832)
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1,833 results
Traveller rating
1,216
459
96
31
31
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LanguageEnglish
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1,216
459
96
31
31
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1 - 5 of 1,833 reviews
Reviewed 3 days ago via mobile

Stayed at Galaxy for 2 nights with my two children. The hotel was fine - beds are comfortable, rooms are clean and shuttle buses are convenient. We stayed at Galaxy to make use of the water park. Both my children are generally strong swimmers. I...More

Thank Joanne Y
Response from QA Managment Q, Manager at Galaxy HotelResponded 2 days ago

Dear Joanne Y, Firstly, and most importantly, we would like to extend our sincerely apologies for the unpleasant situation that you had encountered during your time at the Grant Resort Deck. I have already shared your valuable comment with our related departments for their further...More

Reviewed 4 days ago via mobile

Having the chance to celebrate our honeymoon here was really an awesome experience. To those who assisted us all throughout our stay, from the time we checkin up to our express checkout. I wanna give applause and thanks to the following staffs who are very...More

Thank sherinabebi
Response from QA Managment Q, Manager at Galaxy HotelResponded 2 days ago

Dear Valued Guest, Thank you for taking time to share your valuable feedback with us. It was our pleasure to have you here and we are delighted to read that our hotel staffs had provided excellent service to your during your stay with us at...More

Reviewed 1 week ago

Our third time at the Grand Resort Deck here ! This time we brought our relatives too and we all had a great time ! Improved service: Unlimited use of lockers, and the rental price is included in the admission fee *MOP 888 for 2...More

Thank Angela B
Response from QA Managment Q, Manager at Galaxy HotelResponded 1 week ago

Dear Angela B, It was our pleasure to have you here and we are happy to know that you are returning to Galaxy Macau! We are delighted to read that you had an overall wonderful time at our Grand Resort Deck. However, I am sorry...More

Reviewed 1 week ago

Spent an afternoon at this location with 4 adults and 2 children. Not cheap to attend approx £44 each adult but no charge for the children. Wave machine very active lazy river ride very relaxing, and water rides all ok. Kids pool very good Plenty...More

Thank Brian S
Response from QA Managment Q, Manager at Galaxy HotelResponded 1 week ago

Dear Brian S, Thank you for taking time to share you valuable personal experience with us. It was our pleasure to have you here and we are delighted to read that you had a relaxing and wonderful time with your family at our Grand Resort...More

Reviewed 1 week ago via mobile

One of the best hotels I’ve stayed in! As soon as we stepped out of the cab we were pleasantly greeted and assisted inside the hotel. And then this tall, beautiful lady, “UNIQUE”, welcomed us and kindly took my luggage and guided us to the...More

Thank elaine a
Response from QA Managment Q, Manager at Galaxy HotelResponded 1 week ago

Dear elaine a, Thank you for taking time to share your valuable personal experience with us and we are delighted to hear that our hotel staffs had provided great services to you for your entire stay and you had a wonderful staying experience with us...More

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Most Booked Properties in Macau
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 183 - US$ 597 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Macau
#5 Business Hotel in Macau
#5 Casino Hotel in Macau
#8 Spa Hotel in Macau
#9 Family Hotel in Macau
#9 Romantic Hotel in Macau
#9 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 183 - US$ 597 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Macau
#5 Business Hotel in Macau
#5 Casino Hotel in Macau
#8 Spa Hotel in Macau
#9 Family Hotel in Macau
#9 Romantic Hotel in Macau
#9 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (2813)
Room & Suite (800)
Pool & Beach (245)
Dining (100)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Sharron F
11 June 2018|
AnswerShow all 3 answers
Response from schandak83 | Reviewed this property |
It's better to check on their official website or call directly to confirm. Most of the hotels do.close the pool/deck area during winters but bettet to confirm with Hotel.
0
Votes
Greg P
25 November 2017|
AnswerShow all 3 answers
Response from Galaxy Macau Q A | Property representative |
Dear guest, Kindly check on our company website. We have different room packages available and you may contact us via the website to ask for more information or to make a reservation. Thanks, Nathan Yu Quality Assurance... More
0
Votes
davidandnell
31 October 2017|
AnswerShow all 2 answers
Response from Galaxy Macau Q A | Property representative |
Dear guest, Galaxy does not have this facility but please check out our hotel partner JW Marriott in the same property. JW Kids Club Available hours: 9:30AM–9:30PM Phone: +853 8886 6888 Best regards, Nathan Yu Quality... More
0
Votes
Room Tips
"get a room on the higher floor"
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"A room with water park beach view"
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"best bathrooms in town"
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"We had a city view, which was nice, but a view of the extensive pool area would be brilliant"
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