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Galaxy Hotel

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Traveller (2965)
Room & Suite (821)
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Overview
Hotel website
Avenida de Cotai, Cotai Estrada da Baia de Nossa Senhora da Esperanca, Macau China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Galaxy Hotel
Hotel packages
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Reviews (2,900)
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1,865 results
Traveller rating
1,235
468
99
31
32
Traveller type
Time of year
LanguageEnglish
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1,235
468
99
31
32
Show reviews that mention
All reviewswave pooldiamond lobbycrystal lobbygrand resort deckmini bar is freeartificial beachman made beachother hotelsfood courtroyal suitetaipa villageshuttle busesfree shuttlecakeamazing hotelthe banyan treelate check
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1 - 5 of 1,865 reviews
Reviewed yesterday

Very nice room with floor to ceiling window, spacious all glass bathroom, Hermes soaps/shampoos!, very quick service, awesome resort area at level 2 with wave pool, lazy river, kids splash area, slides etc, life vests provided for all ages, delicious breakfast with a lot of...More

Thank maaiyah
Response from QAManagerQ, Manager at Galaxy HotelResponded yesterday

Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel and had enjoyed the Grand Resort Deck with...More

Reviewed 2 days ago

Spent 3 days 2 nights in Macau. The hotel is part of a huge complex and is very nice, clean, good size rooms, nothing to fault. I may want to mention that if you are sharing the room with a with friend, the bathroom and...More

Thank AnnetteAuckland
Response from QAManagerQ, Manager at Galaxy HotelResponded yesterday

Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in...More

Reviewed 2 days ago via mobile

The hotel infrastructure is great, the pools , shopping and restaurants great. We had 2 very bad experiences we necer had before, and we had been in China several times. They didn’t allow me to use my credit card at the casino, because it didn’t...More

Thank Ignacio C
Response from QAManagerQ, Manager at Galaxy HotelResponded yesterday

Dear Valued Guest, Firstly, and most importantly, we would like to extend our sincerely apology again for the unpleasant experience that you had encountered. Unfortunately, we were not able to assist with the credit card request since we have to follow the credit card bank's...More

Reviewed 3 days ago

I had a 2 room Royal Suite with a Butler for a very reasonable price. Great room, great service and very attentive to details. Free mini bar and large room that was very comfortable and modernly furnished. Restaurants were great and Concierge was amazingMore

Thank stevenp777
Response from QAManagerQ, Manager at Galaxy HotelResponded 2 days ago

Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are happy to read that you had an overall wonderful experience with us and we hope to welcome you back again in...More

Reviewed 1 week ago via mobile

The check in process is fast and smooth. The room is clean and very welcoming that I dont mind to just stay within the room. Bed is comfy but tue default feather pillow is too soft, they do have a pillow menu and I have...More

Thank Elinor N
Response from Galaxy H, Manager at Galaxy HotelResponded 1 week ago

Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel and had enjoyed the room and facilities. We...More

View more reviews
About
Description
As one of the five hotels in Galaxy Macau, the Galaxy Hotel’s 1,500 rooms and suites represent an evolution of resort accommodations. Luxurious and beautiful, these contemporary rooms offer five-star amenities ...More throughout and stunning views that stretch to the city or water landscape. Guests staying at Galaxy Hotel also enjoy free access to the world's largest skytop wave pool and many other recreational facilities and over 120 dining outlets at Galaxy Macau. All rooms at Galaxy Hotel afford guests a level of deep comfort that conveys a kind of respect that only a host with true Asian Heart can present. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Business
,
Casino
,
Spa
,
Luxury
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Business
,
Casino
,
Spa
,
Luxury
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
1,500
Price range
US$ 166 - US$ 522 (Based on Average Rates for a Standard Room)
Also Known As
Galaxy Hotel Macau
Location
China > Macau
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Business
,
Casino
,
Spa
,
Luxury
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
1,500
Price range
US$ 166 - US$ 522 (Based on Average Rates for a Standard Room)
Also Known As
Galaxy Hotel Macau
Location
China > Macau
Photos
Traveller (2,965)
Room & Suite (821)
Pool & Beach (251)
Dining (103)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Nearby
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Questions & Answers
Ask a question
traveloship
7 August 2018|
AnswerShow all 6 answers
Response from Inder C | Reviewed this property |
Prefer buying it yourself as galaxy does not include the tickets in the stay
0
Votes
Sharron F
11 June 2018|
AnswerShow all 3 answers
Response from schandak83 | Reviewed this property |
It's better to check on their official website or call directly to confirm. Most of the hotels do.close the pool/deck area during winters but bettet to confirm with Hotel.
0
Votes
Greg P
25 November 2017|
AnswerShow all 3 answers
Response from Galaxy Macau Q A | Property representative |
Dear guest, Kindly check on our company website. We have different room packages available and you may contact us via the website to ask for more information or to make a reservation. Thanks, Nathan Yu Quality Assurance... More
0
Votes
Room Tips
"We were near the lift but it was not noisy."
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"resort view"
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"Check that your room is clean as soon as your arrive. If not, immediately report it to reception."
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"Rooms with views of the pool area are treated to the light show lighting up the other hotel buildings in the..."
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