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Mandarin Oriental Macau

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Mandarin Oriental Macau
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675 Reviews from our TripAdvisor Community

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Showing 411: English reviews
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Miami Beach
Reviewed 1 week ago NEW

Excellent hotel. Great food and rooms. Good value for the money​. Take a taxi to where you want to go. The staff is friendly and helpful. The restaurant is more upscale and trendy. We really enjoyed our stay.

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Helpful?
1Thank renatojd
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear renatojd Thank you for choosing to stay at Mandarin Oriental, Macau. We are truly delighted to learn that you had an enjoyable weekend getaway and that you find our colleagues friendly and helpful. I will share your comment with our colleagues as I am sure this will further encourage them to exceed our guests' expectations. We look forward to...

Hong Kong, China
HOTEL’S FAVOURITE REVIEW
Reviewed 26 February 2017 via mobile

We only had the chance to stay one night but those 24 hours were just what we needed to relax and recharge. What continues to set the MO apart from other hotels is its flawless service. - First, there is a personal pick-up from the Macau ferry terminal (the hotel emailed us to ask what time we would be arriving)...

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Helpful?
1Thank RM303
About Hotel's Favourite Review
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear RM303 Thank you for sparing some of your precious time to share your experience at Mandarin Oriental, Macau. I'm truly delighted to learn that our service was impeccable and that you enjoyed your stay thoroughly. I will definitely share your comments with our colleagues as I am sure these will further encourage them to fulfill our mission to completely...

Singapore, Singapore
Reviewed 1 week ago

We were pleasantly welcomed by the Porter and was assisted with our luggage. The nice lady at the front desk named Jessica handled our check-in smoothly. Our room was already available at 1pm and we were also upgraded to Deluxe Lake View. Jessica escorted us to our room, explained the amenities and she introduced the facilities of the hotel. The...

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Helpful?
3Thank iamdominiquezac
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear iamdominiquezac Thank you very much for sparing your precious time to share a detailed review of our hotel on TripAdvisor. We are truly delighted to know that you had a stunning and superb stay. You generous endorsement of the hotel, service and culinary offerings will further motivate us to exceed our guests' expectations. Jessica and Alex as well as...

Cebu City, Philippines
Reviewed 2 weeks ago

I spent three nights here recently, and can recommend this hotel to all. The rooms were good and very well appointed. There are lots of extras which you can expect from a chain with this reputation. Food options within the hotel are excellent and so is the bar area. I had a really good stay and would definitely consider another...

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Helpful?
1Thank Charlie00001
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear Charlie00001 Thank you for choosing to stay at Mandarin Oriental, Macau. We are honoured to have provided you with a pleasant stay and that you enjoyed our culinary offerings and Vida Rica Bar. Your generous compliments and recommendation will encourage us to strive further to exceed our guests' expectations. We look forward to welcome you back soon. Yours sincerely...

Hong Kong
Reviewed 2 weeks ago

I bought a package of this hotel which include a twin room, breakfast, afternoon tea and spa. The hotel do not have too many rooms compared with other branded hotels in Macau. Location is convenient and sited beside the prominade with good view. Free transport is provided between hotel and ferry terminal with nice limousine. The room is very spacious,...

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Helpful?
Thank Traveladvisor20
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear Traveladvisor20 Thank you for booking our Bundle of Delights package which not only offers accommodation but also a host of benefits and privileges. We are honoured to be recognised as one of your favourite hotels in Macau, and it is a delight to have offered you an overall comfortable stay, especially with the service, room and the spa experience....

HK
Reviewed 2 weeks ago

Stayed here for one night only but I have to say everything exceeded my expectations. Great and efficient service at the Front Desk both upon check-in and check-out. My room overlooks the amazing sea view and is huge. Room layout, bath and room amenities are excellent and these are the stuff that I appreciate a lot. The shower and bed...

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Helpful?
Thank Hiddenite
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear Hiddenite Thank you for choosing to stay at Mandarin Oriental, Macau. I'm truly pleased to learn that you had an excellent experience throughout your stay with us. We are indeed encouraged by your compliments on our service as well as the room. We look forward to welcome you back soon. Yours sincerely Jill Goh General Manager

Hong Kong, China
Reviewed 3 weeks ago via mobile

Great experience overall: Prior arrival: fast and prompt response on inquiries. During arrival: - Complimentary ride was on time and comfortable with reception staff greeted us at the door. Enjoyed the quick checkin process where we didn't have to be at the reception. - Enjoyed the Aromatherapy at "The Spa", great service and facilities. - All staff encountered in Mandarin...

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Helpful?
1Thank Roger W
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear Roger W Thank you for choosing to stay with us at Mandarin Oriental, Macau. I'm truly pleased to learn that you had a seamless experience throughout your stay. My colleagues and I greatly appreciated your kind words and we very much look forward to your return, hopefully soon. Yours sincerely Jill Goh General Manager

Reviewed 3 weeks ago via mobile

My friend and I had the most magic stay at Mandarin Macau. As always service was spotless, perfect, classy. Special thanks to the concierge Kandy who helped us so much and proven to be a real asset to the group. Mandarin is by far one of the best hotels around the world. It always delivers excellence.

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Helpful?
1Thank Viviane A
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear Viviane A Thank you for choosing to stay at Mandarin Oriental, Macau. We are glad to learn that you and your friend had a fantastic stay with us. Your compliments on our service will surely motivate us to continuously strive to delight our guests. Our Concierge Kandy is most delighted that her service has made a great impression on...

Foster City, California
Reviewed 4 weeks ago

Great Rooms, Views were fantastic, We had a suite and a deluxe room on same 14th floor. My friend who stayed in a suite received a set of great tasting mango and ginger tarts and I got two good looking oranges. yes, good looking oranges. Both rooms over looked Macau Tower. People sometimes think too much about views, folks, every...

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3Thank paulcI775HP
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear paulcI775HP Thank you for sharing a detailed review of your recent trip to Macau. I am delighted to learn that you were happy with your room and the view. We sincerely appreciate your kind recommendation and hope that travelers will choose to stay with us when visiting Macau. In the meantime, my team and I very much look forward...

Berlin, Germany
Reviewed 4 weeks ago via mobile

This hotel is a very special one if you are looking for a relaxed and quiet spot. The service is excellent. Very polite and very friendly. Must be a good management group.I was especially impressed by the the concierge service. They arranged the ferry to the airport including the check in . So no luggage problems. The Rooms are good...

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Helpful?
1Thank Puffinman
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear Juergen S Thank you for choosing to stay at Mandarin Oriental, Macau. We are thrilled to receive your kind and generous praise on our Concierge services and room. Your special mention of Severin has been shared with him. We have also taken note of your feedback with regards to the heater and air conditioning issue. Please be assured that...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Mandarin Oriental, Macau is ideally situated in the heart of Macau's business, entertainment and high-end retail districts, offering easy access to all major tourist sites and transport hubs. Both Macau International Airport and the Macau-China border are only 10 minutes by car, while the Hong Kong-Macau ferry terminal is just a short five-minute drive away. From here, Hong Kong's airport can be directly accessed by ferry in 45 minutes and Central Hong Kong in just one hour. ... more   less 

Additional Information about Mandarin Oriental Macau

Address: Avenida Dr Sun Yat Sen, Nape, Macau, China
Region: China > Macau
Price Range: ₹ 11,474 - ₹ 35,135 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental Macau 5*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Ctrip TA, Expedia, Travelocity, Hotels.com and TripOnline SA so you can book your Mandarin Oriental Macau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental Macau
Hotel Style:
#1 Business Hotel in Macau
#2 Romantic Hotel in Macau
#3 Luxury Hotel in Macau
#4 Family Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental Macau staff and other travellers.
6 questions
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Questions? Get answers from Mandarin Oriental Macau staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I went for the higher floor and I always ask for away from the elevator. If you prefer close to the bar, then choose the third floor :)”
Charlie00001, 10 Apr 2017 | Read review
“ask for room facing the promenade.”
Traveladvisor20, 10 Apr 2017 | Read review
“At MO Macau, All rooms lead you to satisfaction, do not hassel with clerk about floors, size and so on The hotel faces two directions next to water. Impossible not to have good views.”
paulcI775HP, 27 Mar 2017 | Read review
“Lake View; Higher Floor”
49ankieh, 7 Mar 2017 | Read review
“Ocean facing for sure, go and use the gym!”
484WilliamS, 29 Jan 2017 | Read review
5 of 5