This hotel writes Service with a big S. The service is on a very high level, this service level is noticed in all the departments of the hotel. Everyone is trying to make you feel as comfortable as possible. The hotel looks quite luxurious on the inside, also the rooms are quite big and very clean, We had a perfect room on the back side of the hotel, this is the best side because these rooms have a beautiful view on the Mediterranean Sea. It is also a quiet hotel with decent guests. The swimming pool is not very big but it looks very nice and it is good to take a cooling down dip. There are also a lot of relaxing chairs and benches in this area. Right behand the hotel is a very nice promenade and right behind that is the Mediterranean Sea, there are 2 sand beaches very near (a small one in about 20 meters, and a big one within about 250 meters). We had breakfast included and there was a really big choice of all kinds of warm food, eggs, bread, fruit, yoghurt and drinks. One evening we also had the buffet dinner in the restaurant, this was also very good, with lots of choices of delicious food. A part of the restaurant also has a very nice view on the Mediterranean Sea. There was only one small item that could be improved (if you use this), this is the Wi-Fi reception in our room (709), in other areas (restaurant and pool for example) the Wifi was good.…
The hotel is quite ok and location good The women who made the eggs in the morning for breakfast had a very very bad character.. she looks as she will attack you at any moment. When I asked her to pls cook my eggs very soft she refused to do so and instead throw the eggs on to my plate until all was smashed… That was the worst woman we had experienced at our stay in Ibiza ..
Second time staying here. We stayed again because the rooms are clean and tidy, as is the rest of the hotel. The beds are comfy. Cons: the pool and playlist by the pool! Due to the size of the pool area, the sun loungers are up a few stairs. The chairs by the pool are deck chairs and uncomfortable. You couldn't sunbathe properly all day in them. Walking up/down a few stairs isn't terrible though! The music playlist on the other hand ...to say its Ibiza and a lot about music, the playlist definitely needs a review! It was terrible two years ago and it hasn't changed this year! There's also a small gym which has fairly new equipment plus a spa for massage, nails etc. I'd request a room higher than level 1 as this is the level on the sun lounger level/ground. We had a few ants in our room this year :( Having said all of this, I'd probably book this hotel again next year!…
Excellent room with an amazing view. Very friendly and courteous staff. The hotel is located 15 minutes from the city center and the beach is just one step away. Definitely worth the stay. Courtesy shower at the end of the day before travel back home.
The hotel was in a great location, easy to access by public transport and situation right on the beach. The views from the pool were lovely and it was very close to lots of bars and restaurants so we had lots of choice of places to go. It was also located within walking distance of both Old town and Bossa. The hotel staff were very friendly and helpful and the hotel itself was absolutely spotless. I would recommend to couples/adults and would definitely return.
Nice hotel with a beautiful sea view. It is in a good location as it is a short walk from shops, restaurants and the center of Ibiza. Clean rooms and good beds. Only the air conditioning didn't work quite right. Delicious and a very extensive breakfast buffet. Helpful and very friendly staff.
Hotel was nice but the worst service I have ever experienced. At check in, I was told they needed longer for cleaning so I had to wait 45 minutes by the pool. This would not have been a problem if the receptionist did not then go on to make repeated jokes about this being my fault for wanting a “sea view room”, which was paid in advance of my arrival close to check in Turns out, that was just the beginning of issues…. After I sat at the pool terrace, it initially took 20 mins of hollering a waitress to finally take my order. Then she brought the wrong order. Then she brought the wrong bill. Then she asked if I can pay the original incorrect bill on my credit card in exchange for cash. Bonkers! However, by far the worst is the white male night receptionist. He is the reason I am writing this negative review: Without him, I’d have probably overlooked the above to give the hotel five stars. But never in my life have I met someone so rude. I asked him to call me a taxi and he gave a flippant / aggressive response; saying I need to walk 10 minutes in unspecified directions and later refusing to log a simple request on the Ibiza taxi system when challenged. All I wanted was a taxi, but I feel I have checked out of this hotel with abuse.…
Fabulous modern hotel overlooking the sea, just 15 minutes stroll to Ibiza town. Pool was lovely, and plenty of sun beds to relax. Hotel breakfast was excellent and lots of restaurants and cafes close by for lunch and dinner. Within easy reach of airport just 15 minutes by taxi so great for a quick few days away.
Hotel was beautiful. Very clean. Breakfast had a lot of great selection. Bar was reasonably priced. The area around the hotel was also good for bars and really good restaurants. Also well placed to visit Ibiza Town.
the rooms withe sea view are really fantastic. Rooms are very clean and the view over sea is fantastic. Rooms with sea view are )much' more expensive so we did not book these. But when we arrived we got an upgrade to a sea view room next to the pool. We only booked a room and went for breakfast to fatastic beachspots over the island. Only minus is that there is no free parkingspace near the hotel and the parking spot at the end of the street is 24 euro a day but if you are away most of the day pariking on the street is only 1 euro an hour and free between 8 in the evening and 9 in the morning
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