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Staple Cross Cottage B&B

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About
Location
Cleanliness
Service
Value
A very comfortable bed and breakfast located in a peaceful rural hamlet on the Devon - Somerset borders amidst beautiful countryside. Immaculate guest rooms full of character in this former 18th century coaching stables (1 twin & 1 double en-suite). There is also the added bonus of a great Inn right by for evening meals. The M5 motorway is just a short drive away and a mainline train station too, allowing easy access to a multitude of destinations around the South West from this B&B. Check-in from 4.00 p.m. and check-out by 11.00 a.m.
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Property amenities
Free Parking
Public Wifi
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Quaint
Location
Full view
Getting there
Exeter Airport27 km
Cardiff-Wales Airport47 km
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Reviews & more
40Reviews
12Photos
0Q+A
3Room tips
Traveller rating
  • 39
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  • 1
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Language
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  • English
Show reviews that mention
Due to an IT issue at their end, they decided to cancel my booking two days before a wedding I am due to attend. Rather than wait a reasonable amount of time for me to respond and help, they cancelled without further warning (less than 2 days from the previous correspondence). M
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Response from Staplecross, Owner at Staple Cross Cottage B&B
Responded 2 weeks ago
THIS REVIEW DISTORTS THE FACTS & IS OUT OF CONTEXT 8 DAYS BEFORE THE WEDDING: We received Mr Harker’s initial enquiry for a room. He wanted a room to share with a friend. We informed him that the twin was unavailable due to refurbishment but that the double was available due to a late cancellation by a couple attending the same wedding as himself. He didn’t think it suitable for the two of them but said he’d take it for himself anyway. He was offered a single occupancy rate plus a waiver of the deposit due to the short notice and was requested to complete our booking form which was subsequently e-mailed to him as a Word document. We received no response from him until … 5 DAYS BEFORE THE WEDDING: He sent an e-mail but not the Word document that had been forwarded to him previously. We sent an e-mail back to him politely asking if he would kindly send the requested information within an e-mail, if attaching a Word document was a problem, so we could then transfer the details onto the form ourselves. No response was received. 3 DAYS BEFORE THE WEDDING: Still no response was received. Was it too much to ask for the details from him? Had he found alternative accommodation with his friend, as he originally requested? How long were we meant to wait without knowing? It was decided to e-mail him informing him that we could no longer hold the room for him, having already done so for almost a week!
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Monica & Roy are very welcoming! Cottage was beautiful & spotless! We even got a lift to a wedding nearby (TY Roy) We will 100% come back! Can’t recommend this wonderful cottage enough! Breakfast 10/10
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Response from Staplecross, Owner at Staple Cross Cottage B&B
Responded 2 weeks ago
Thank you for your review. Maybe a return trip when the sun's shining would be good! Have a great Xmas and a Happy New Year to you both.
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A lovely bed and breakfast in lovely open countryside. The accommodation itself was very nice and comfortable with two fantastic owners who were supportive throughout my stay. Monica and Roy provided great advice about where to visit locally and were nice people to be around. Gr
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Response from Staplecross, Owner at Staple Cross Cottage B&B
Responded 29 May 2018
Thank you for the review, Tim. It was good to meet you at the weekend and we're pleased you enjoyed your stay with us.
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Excellent friendly service; high standard of cleanliness, good all-round value. range of breakfast options with home-made preserves. Local knowledge of places to visit. Convenient position for Devon and Somerset. Next to the village pub.
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Response from Staplecross, Owner at Staple Cross Cottage B&B
Responded 8 May 2018
Thank you for your review, David. I'm pleased we provided a comfortable stay for you both and the Bank Holiday weather was kind to you too.
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+2
My wife discovered this lovingly refurbished accommodation and the welcome you receive from Monica and Roy from arrival to departure makes you feel more like your staying with friends. Quiet, clean and everything considered including home made biscuits in the room and fresh milk
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Response from Staplecross, Owner at Staple Cross Cottage B&B
Responded 29 Jan 2018
It was a pleasure to meet you both at the weekend. Thank you so much for your very thorough review of your stay with us. It’s good to know our facilities provided a relaxing respite from the terrible weather outside. Hope to see you again sometime.
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Album Categories
All photosTravellerDining Room & Suite
Photo provided by managementStaple Cross Cottage B&B
Double en-suite bedroom
Photo provided by managementStaple Cross Cottage B&B
Lovely south-facing cottage garden
"Ask the owner"
"One of the joys is that there are only two rooms."
"We had south-facing room. Excellent choice and lovely walk in shower. Got carried away filling in ratings - there is no swimming pool or spa - Sorry"
LOCATION
United KingdomEnglandWellington
NUMBER OF ROOMS
2
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