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SHG Grand Hotel Milano Malpensa

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Traveller (166)
Room & Suite (252)
Dining (29)
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Overview
  • Excellent19%
  • Very good33%
  • Average20%
  • Poor13%
  • Terrible15%
Travellers talk about
“driver”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
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Reviews (400)
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All reviewsstayed one nightclose to the airportdriverswitzerlandmalpensa
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11 - 15 of 46 reviews
Reviewed 2 April 2017 via mobile

Put up here by airline after flight cancelation. Horrible. Dirty carpet,parts if ruin hadn't been dusted in days, no AC or heat, no drinking cup. Listed for $50/night not worth 1 Euro. Airline will get an earful. Chair in room so disgusting I put it...More

1  Thank GeeWP
Reviewed 2 February 2017

Airco not fonctionning, far too hot. (Had to leave window opened in January), corner bath/shower without curtains. Not a pen or piece of paper in the room. No complementary coffee/tea making in room. I had a 4th floor "superior" room, small balcony, large (a bit...More

Thank MBFN
Reviewed 6 December 2016

3 coakroaches found in room. Crew unprofessional and unfriendly. Was onot able to lock the door. Poor service! I do. Not understand the concept and management at all. If they do not understand the of hosppitality, a lot goes wrong.More

Thank pierre147
Response from Marco F, Direttore at SHG Grand Hotel Milano MalpensaResponded 13 January 2017

Dear pierre147 Thank you for your comments, in which you drew our attention to your experience while guest at the Grand Hotel Milano Malpensa! We do apologize and we are of course very disheartened that your stay was not as positive as the one of...More

Reviewed 14 October 2016 via mobile

If you want a room that smells like a public toilet, is hot like a sauna, is filthy and want to spend time killing bugs, then this is the place to be! They overused toilet spray so that the room smelled like a train station...More

Thank 239ivesi
Response from Marco F, Direttore at SHG Grand Hotel Milano MalpensaResponded 6 November 2016

Dear 239ivesi Thank you for your comments, in which you drew our attention to your experience while guest at the Grand Hotel Milano Malpensa! We do apologize and we are of course very disheartened that your stay was not as positive as the one of...More

Reviewed 12 October 2016 via mobile

Everybody in this hotel is super friendly, from the driver till the receptionist. The rooms are good but no great but price quality a good deal as only 5 minutes from Milan Malpensa Airport in a quiet envirrement. I recommend this hotel to all travellersMore

1  Thank koenraad v
Response from Marco F, Direttore at SHG Grand Hotel Milano MalpensaResponded 6 November 2016

Dear Koenraad, Thank you for the review and for your nice feedback. We are thrilled to hear That we met your expectations and happy to learn you appreciation about our Hotel. I have shared your review with my whole team. We are very much grateful...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 56 - US$ 88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$ 56 - US$ 88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (166)
Room & Suite (252)
Dining (29)
Amenities (14)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
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marpow47
20 September 2015|
AnswerShow all 2 answers
Response from cinzia f | Reviewed this property |
Yes all rooms have a hair dryer It was in ours so i guessed it would be in all rooms
0
Votes
Google Translation
Room Tips
"Anywhere else is better!"
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"Not grand!"
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"Book at another hotel"
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"Maybe if you get a room closer to the elevator the internet might work, mine was at the end and no internet"
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