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10/8/2017 11/8/2017
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    Iberostar Grand Hotel Paraiso

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    10/8/2017 11/8/2017
    Traveller (8179)
    Pool & Beach (1571)
    Room & Suite (1333)
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    Overview
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “surf and turf” (529 reviews)
    “ocean front” (490 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    10 Aug11 Aug
    |
    1 room, 2 adults, 0 children
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    Reviews (5,832)
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    There are newer reviews for Iberostar Grand Hotel Paraiso
    See the most recent reviews

    1,971 - 1,975 of 4,535 reviews

    Reviewed 6 August 2014

    This was our second trip here and it has just gotten better. Amazing food and unlimited variety. Not a wish was denied. Gorgeous room accommodations and very quiet near the tranquility pool. We sent many of our friends this year and they had nothing but...More

    2  Thank Donna R
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded 8 August 2014

    Dear guest, On behalf of the General Management and all the staff, we would like to thank you for your valuable comments regarding your stay at our resort. We really appreciate your loyalty towards IBEROSTAR Grand Paraiso and we are very pleased to know that...More

    Reviewed 6 August 2014

    My wife and I stayed here many times and all is so consistent and very elegant. Food is absolutely amazing and nothing missing. If you get enough of all that lobster, steak, lamb, veal, & more you can always have in room dining and try...More

    5  Thank Quintanaro
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded 8 August 2014

    Dear guest, We are pleased to receive your feedback regarding your stay at our hotel. We really appreciate your loyalty towards IBEROSTAR Grand Paraiso and feel proud to learn that you stayed in many places in the Mayan Riviera and no one compares with us!!....More

    Reviewed 6 August 2014

    Absolutely gorgeous and the most wonderful staff from top to bottom. Everyone on staff is super friendly and cannot do enough for you. From the room attendants to the butlers and bartenders there are no weak links. Do yourself a favor,pay a little more for...More

    7  Thank rhett918
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded 14 August 2014

    Dear guest, We would like to thank you for the opportunity you gave us by choosing IBEROSTAR Grand Paraiso for your vacations. Our desire is to obtain our guests' full satisfaction with our facilities and quality of services, and to read that we surpassed your...More

    Reviewed 5 August 2014

    This was our second visit to this great hotel. This time I dropped it to 4 star from a 5 star, and I'll explain why later. This is a wonderful resort. The staff do everything they can to make your stay great. Checkin: Fast, and...More

    8  Thank Dave H
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded 12 August 2014

    Dear guest, First of all, we would like to thank you for your second visit and also for taking the time to write about your experience at IBEROSTAR Grand Paraiso. Constructive reviews like yours, allow us to improve our service and enhance our guests’ experience....More

    Reviewed 5 August 2014

    Everyone is smiles and helpful from the time you arrive. Quick check in and escort/drive to room. Quick checkin with the concierge and delivery of anything you want in addition in your room such as a bottle of wine. Food is good. Book for the...More

    3  Thank Linda J
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded 14 August 2014

    Dear guest, First of all, we would like to thank you for taking the time to share with us your experience at our resort IBEROSTAR Grand Paraíso. It is great to receive comments like yours since they reinforce our team's commitment to creating unforgettable experiences,...More

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    8,537 reviews
    #22 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Hot Tub
    • Bar/Lounge
    • Spa
    • Golf Course
    • Tennis Court
    Details
    • Price range
    • US$ 420 - US$ 962 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Playa Paraiso
    • #1 Green Hotel in Playa Paraiso
    • #1 Romantic Hotel in Playa Paraiso
    • #1 Family Hotel in Playa Paraiso
    • #1 Luxury Hotel in Playa Paraiso
    • #1 Top resorts Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, VISIT US, INC. , Travelocity, TravelUp, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Playa Paraiso ,
    • Playa Paraiso Iberostar ,
    • Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya
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    Traveller (8179)
    Pool & Beach (1571)
    Room & Suite (1333)
    Dining (993)
    Hotel & Grounds (4535)
    Bathroom (144)
    Family and Play Areas (31)
    Business Centre & Event Rooms (23)
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    Room Tips
    "Main building without views is closest to dining and entertainment. Beachfront & villas are the furthest..."
    Read review
    "Garden views rooms are great for privacy, I could not see anything but tree's, no water."
    Read review
    "Pool or O C front I know your not in the room much it is nice to look at something when you are on your..."
    Read review
    "We stayed in a beach front room. Definitely worth the upgrade!"
    Read review
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