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Iberostar Grand Paraiso

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Traveller (9417)
Pool & Beach (1732)
Room & Suite (1725)
Overview
Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Reviews (6,604)
Filter reviews
5,090 results
Traveller rating
4,159
639
197
61
34
Traveller type
Time of year
LanguageEnglish
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4,159
639
197
61
34
Show reviews that mention
All reviewstranquility poolsurf and turfocean frontlobsterla brisaindoor poolstar friendsbutler servicelobby barpillow menuother resortsoceanfront roominternational buffetpool conciergewelcome homelunch buffettop shelf
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1 - 5 of 5,090 reviews
Reviewed 3 days ago via mobile

Such a wonderful experience from the first day to the last! The staff was extremely attentive and went the extra mile to make our stay personalized. Our butler, Amira, was one of a kind and made the experience 100x better!! We can not thank her...More

2  Thank Lisa A
Response from Quality Manager I, Quality Manager at Iberostar Grand ParaisoResponded 2 days ago

Dear guest, Thank you for taking the time to share your experience about your recent stay with us at Iberostar Grand Paraiso. It is gratifying for us to know that you enjoyed our stunning facilities, different entertainment activities, pools, and ample gastronomic offer. Furthermore, you...More

Reviewed 4 days ago via mobile

My husband and I stayed at this hotel for four nights, Sep 8 to 12. The hotel is beautiful, very well maintained in all aspects, the staff is very friendly all perfectly for a 5 stars. Thee beach is unpredictable, one day it's clean and...More

9  Thank Rao1104
Response from Quality Manager I, Quality Manager at Iberostar Grand ParaisoResponded 3 days ago

Dear guest, On behalf of the entire team and Management of Iberostar Grand Paraiso, we would like to thank you for having stayed with us during your most recent vacation at the Riviera Maya. It is so gratifying to learn that we have provided you...More

Reviewed 4 days ago

It rained most of our three nights stay, but since everything we needed was inside, restaurants, bars, stores it was perfect. The mixology bar with Alexandro working was amazing. The food was the best we've ever experienced in our eight trips to the Rivera Maya....More

2  Thank parkerjane58
Response from Quality Manager I, Quality Manager at Iberostar Grand ParaisoResponded 4 days ago

Dear guest, Thank you for taking the time to share such a lovely review about your stay at Iberostar Grand Paraiso with the TripAdvisor community. Our main goal is to provide our guests with a memorable experience and it really makes us happy to know...More

Reviewed 5 days ago

From the warm welcome we received at check-in, to meeting our butler, making dinner reservations with the concierge, nightly turn down service . . . everything was top notch! We loved the pools, the evening entertainment and the food. The rooms are beautiful. Don't hesitate...More

Review collected in partnership with Iberostar
5  Thank LennexTravel
Response from Quality Manager I, Quality Manager at Iberostar Grand ParaisoResponded 4 days ago

Dear guest, First and foremost, we would like to thank you for choosing us on your recent trip to the Riviera Maya. It is gratifying for us to know that you enjoyed our stunning facilities, different entertainment activities, pools, and ample gastronomic offer. Our staff...More

Reviewed 6 days ago via mobile

Definitely a five-star hotel. Service is outstanding the grounds are flawless. the staff goes out of their way all day long for you and it is the cleanest resort we have ever stayed in. I will recommend this resort to all our friends.More

1  Thank Tony P
Response from Quality Manager I, Quality Manager at Iberostar Grand ParaisoResponded 5 days ago

Dear guest, Thank you for staying at Iberostar Grand Paraiso on your most recent vacations in the beautiful Mexican Caribbean. We are proud to know that you had an amazing time with us and enjoyed our beautiful facilities and grounds. Allow us to mention that...More

View more reviews
About
Description
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte ...More restaurants. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Beachfront
Free Internet
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
On the Beach
,
Romantic
,
Top resorts Hotels
,
Luxury
,
Onsen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
On the Beach
,
Romantic
,
Top resorts Hotels
,
Luxury
,
Onsen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
310
Price range
US$ 282 - US$ 802 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Grand Hotel Paraiso
,
Iberostar Playa Paraiso
,
Playa Paraiso Iberostar
,
Iberostar Grand Paraiso Playa Paraiso, Riviera Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
On the Beach
,
Romantic
,
Top resorts Hotels
,
Luxury
,
Onsen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
310
Price range
US$ 282 - US$ 802 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Grand Hotel Paraiso
,
Iberostar Playa Paraiso
,
Playa Paraiso Iberostar
,
Iberostar Grand Paraiso Playa Paraiso, Riviera Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Photos
Traveller (9,417)
Pool & Beach (1,732)
Room & Suite (1,725)
Dining (1,225)
Family and Play Areas (39)
Business Centre & Event Rooms (27)
Amenities (16)
Nearby
Nearby HotelsSee all 11 hotels in Playa Paraiso
Iberostar Paraiso Maya
5,673 reviews
.34 km away
Iberostar Paraiso Lindo
6,919 reviews
.39 km away
Iberostar Paraiso Beach
5,807 reviews
.43 km away
Ocean Breeze Riviera Maya Hotel
206 reviews
.49 km away
Nearby RestaurantsSee all 2 nearby restaurants
Tramonto
179 reviews
1.35 km away
Havana Moon
677 reviews
1.46 km away
Blue Fish
138 reviews
1.38 km away
Gong Taste of Asia
81 reviews
1.36 km away
Nearby AttractionsSee all attractions
Iberostar Golf Club Playa Paraiso
780 reviews
1.59 km away
Rancho Bonanza
836 reviews
4.45 km away
Santi Tour
332 reviews
.65 km away
One Percent Travel
95 reviews
.55 km away
Questions & Answers
Ask a question
LynRose
21 September 2018|
AnswerShow all 2 answers
Response from Katie M | Reviewed this property |
We didn't go to the gym or tour it. Sorry I can't help
0
Votes
roburb30
21 September 2018|
AnswerShow all 3 answers
Response from Ian P | Reviewed this property |
Agree with Flyboy.... when we were last there in March there were a few "young spring breakers" around but they were staying in neighbouring hotels and didn't bother us or spoil the ambience at all
1
Vote
Annie D
20 September 2018|
AnswerShow all 3 answers
Response from roburb30 | Reviewed this property |
Sorry, didn't really clarify. There's a small mall with shipping on site. Across from the mall is the new fitness center. If I'm not mistaken there a pharmacy adjacent to that. I can't say for certain because I didn't need... More
1
Vote
Room Tips
"Room in main building second floor"
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"Don't fuss about the room, all rooms will be very comfortable."
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"The most amazing view - our balcony was a room, probably 12 x 10 or so, and private on the sides."
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"ocean front by the adult section"
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