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El Dorado Royale, by Karisma

Bookit.comUS$ 712*
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Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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El Dorado Royale, by Karisma
El Dorado Royale, by Karisma
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9,451 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Royale, by Karisma
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Showing 9,165: English reviews
Greenville, Indiana
Reviewed 3 November 2013

First time we have been to an El Dorado Resort. Our Travel Agent said it was Paradise carved out of a jungle and she wasn't wrong. This was by far the most beautiful place we have been. We are used to the buffet style dining so it took a little getting used to the Al la carte eating. Being this...

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Helpful?
Thank DTOakes
KarismaHotelsResorts, Gerente at El Dorado Royale, by Karisma, responded to this review

Dear guests and friends from Greenville, Indiana, On behalf of Mr. Patric D. Loeser, hotel Manager, and his Team, we would like to thank you for posting a review about your experience at El Dorado Royale, a Spa Resort by Karisma and for your loyalty for choosing El Dorado Royale a Spa Resorts as your future holiday’s destination as part...

Saint Peters, Missouri
Reviewed 3 November 2013

My Wife and I stayed here from Oct26- Nov2 2013 for our one year wedding anniversary. What can I say besides that this is a top notch resort. The whole staff here is super friendly (my wife and I joked that they all take happy pills before coming to work). The grounds are super clean and very well maintained. We...

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Thank Frank F
KarismaHotelsResorts, Gerente at El Dorado Royale, by Karisma, responded to this review

Dear guest, First at all we thank you for your publication on Tripadvisor about your stay at El Dorado Royale, a Spa Resort by Karisma and for choosing our hotel for your wedding anniversary. On behalf of Mr. Patric D. Loeser hotel Manager, we would like to express you our satisfaction to acknowledge that your experience among us during such...

Alberta, Canada
Reviewed 2 November 2013

Got an upgrade from one of their othe properties and we actually felt guilty for what we got here vs. what we paid. The food is amazing for an AI and each restaurant is unique in its own way. The asian restuarant and restaurant under the lobby were our favs (best beef carpaccio I've ever had.) Also loved the smoothie...

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1Thank Canadajin
KarismaHotelsResorts, Gerente at El Dorado Royale, by Karisma, responded to this review

Dear travelers from Saint Peters, Missouri : We have been honored with you having chosen our El Dorado Royale, a Spa Resort by Karisma for your holiday destination even you got upgrade from another property. Your lovely review constitutes a great motivation for us to keep improving our team work and personalizing our services. You decided between other experiences that...

Reviewed 2 November 2013

Great service, great staff, great attention to the little details really made a difference. We almost cancelled when we heard about the ongoing construction,...and we were glad we didn't. The construction zone was less than 200ft away from our room and it didn't disrupt us or even cause enough moise to be noticed at any time during our stay. thanks...

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1Thank Brian A
KarismaHotelsResorts, Gerente at El Dorado Royale, by Karisma, responded to this review

Dear Mr. Brian A., on behalf of the hotel manager Patric D. Loeser and his team, we appreciate that you have chosen our hotel as your holiday destination and made your own opinión. As you well stated in your review: "Great service, great staff, great attention to the little details really made a difference" Our staff is well trained and...

Falkirk
Reviewed 1 November 2013

Enjoyed a two week break at El Dorado Royale. The resort is large but the grounds are well laid out and beautifully maintained. Regular golf buggies help you access any of the areas or restaurants you wish to visit. There are plenty of concierge stations where the staff are happy to answer any questions you have. Our room was an...

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1Thank budletFalkirk
KarismaHotelsResorts, Gerente at El Dorado Royale, by Karisma, responded to this review

Dear Valued guests, we appreciate you have taken the time to write a review of your recent experience in our premises El Dorado Royale, a Spa Resort by Karisma. We are delighted to read that you spent a most excellent holiday with us and found the accommodation, staff and ambiance of the resort very pleasant, aslo your suggestions been taken...

Irvine, California
Reviewed 1 November 2013

What can i say............lived up to every bit of hype and expectation. Starting with the staff: from front desk, concierge, wait staff, room service, transportation, restaurants, live shows, housekeeping and the list goes on. This IS a family, all dedicated to providing the best experience one could hope for. Everything here is first class, from accomodation to their culinary gormet...

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Thank nvig8or
KarismaHotelsResorts, Gerente at El Dorado Royale, by Karisma, responded to this review

Dear valued guests from Irvine, California in the name of our whole El Dorado Royale Team we honestly appreciate your outstanding comments about your experience at our premises. Our team is like a huge family satisfying our guests needs with gourmet standards. excedding expectations. Those comments enriches and motivates us to keep the excellent work going. We hope to see...

Baltimore, Maryland
Reviewed 1 November 2013

The place was beautiful! It was only a short ride from the Cancun Airport. The rooms were clean, the grounds were well kept, the food was excellent, and the service was outstanding! The only regret was that we didn't get a room with a swim up porch! Our group booked our outing through Lisa Zwissler. She was great at availiablity...

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8Thank BaltimoreMike01
KarismaHotelsResorts, Gerente at El Dorado Royale, by Karisma, responded to this review

Dear travelers, We heartily appreciate your taking the time to write such a review on our resort. We are sure futures travelers will find it pretty useful. We hope we can welcome you once again and provide you a more pleasant vacation. Kindest regards, Patric D. Loeser Hotel Manager gm@eldoradoroyale.com.mx

Baltimore, Maryland, United States
Reviewed 31 October 2013

This was my first time at an an all-inclusive resort like this and I had a blast. We went to attend the wedding of some friends. They set us up with Beach Bum Vacation to book the trip and our contact, Lisa Zwissler, was super friendly and helpful. I threw a bunch of questions at her and she always got...

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Helpful?
8Thank Chris L
KarismaHotelsResorts, Gerente at El Dorado Royale, by Karisma, responded to this review

Dear travelers from Baltimore, Maryland, United States We have been honored with your having chosen our resorts for these special celebrations and the fact that you show so satisfied with your experience makes us feel really proud of our site and staff. Your lovely review constitutes a great motivation for us to keep improving our team work and personalizing our...

Pasadena, California
Reviewed 31 October 2013

The trip was excellent, we were picked up from the airport and dropped back off without a hitch. The food and service was great as well. Lisa at Beach Bum travel agency really did a good job arranging the whole thing. We had 45 people, one of which booked the day before, come out for a wedding. The food was...

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8Thank t w
KarismaHotelsResorts, Gerente at El Dorado Royale, by Karisma, responded to this review

Dear couple from Pasadena, California, On behalf of the Hotel Manager, Patric D. Loeser, we thank you for taking the time to share your experience among us on Tripadvisor and for choosing our hotel for such as especial occasion. It is a pleasure for the entire team to read that you enjoyed a relaxing experience in such as romantic celebration...

Glasgow
Reviewed 30 October 2013

We've been back home for about three weeks and we're still pining for the idyllic times at EDR. We stayed for 2 weeks from the end of September into October and had a fantastic time. This was our second trip to EDR and whilst we didn't think anything could better the last time, this did. Weather fabulous - 13.5 days...

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6Thank William N
KarismaHotelsResorts, Gerente at El Dorado Royale, by Karisma, responded to this review

Dear valued guests from Glasgow, on behalf of the hotel manager Patric D. Loeser and his team we are proud to read your review which encourage us to keep working to achieve our guests’ gourmet satisfaction. Starting from our ground staff up to the waiters, bar staff, reception staff, concierge, all of them doing a great job especially Alejandra will...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: ₹ 18,811 - ₹ 76,923 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
Hotel Style:
#2 Green Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, by Karisma staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reinforce No Smoking policy ”
nadined61, 22 May 2017 | Read review
“Room location is important to us because of knee issues. Property is huge and spread-out so there is lots of walking but also lots of shuttles to hop on for transportation around the property. We request our room as close to La Isla pool as possible because we enjoy the swim-up bar and several restaurants surrounding it..”
dennissE2641LZ, 22 May 2017 | Read review
“More TV channels.”
cherylwoonsama, 18 May 2017 | Read review
“I do not recommend staying in the Royale section at all. Perhaps the family or romantic section is better.”
Barsamp, 16 May 2017 | Read review
“Rooms in 5100 - 5500 are at the end but not near any night activities so quiet at night”
Mandie224, 16 May 2017 | Read review
5 of 5
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US$ 712* /night
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