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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    29/1/2018 30/1/2018
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    US$ 1,014
    US$ 822
    SAVE US$ 192
    US$ 1,014
    Traveller (10842)
    Room & Suite (2038)
    Pool & Beach (1942)
    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (644 reviews)
    “santa fe” (351 reviews)
    “swim up room” (344 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    29 Jan30 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (10,624)
    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews
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    4,301 - 4,305 of 10,291 reviews

    Reviewed 31 December 2014

    Once again this resort does not disappoint! We had travelled here many times before we bought our Saphire package 2 years ago. As it turned out last year I was too late to book our Saphire at Christmas and we were in the ruby section...More

    1  Thank wellbebackagain
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 19 January 2015

    Hola Dear Wellbebackagain, First, thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our facilities, services and most of all our staff, the professionalism and kindness you have received. Second we are so glad to have you as part of...More

    Reviewed 31 December 2014

    My daughter and I have just spent 14 nights at the El Dorado Royal from 15th December and what a let down On the plus side. the rooms are large and comfortable the golf buggy,s that whisk you around the resort are fun and the...More

    8  Thank claire b
    Response from KarismaHotelsResorts, Director General at El Dorado Royale, by KarismaResponded 27 January 2015

    Thank you for taking the time to share your experiences of your visit to the El Dorado Royale We do regret your overall impressions fell somewhat short of exceptional, however. Our goal is to ensure every guest enjoys a memorable stay, so we seek to...More

    Reviewed 31 December 2014

    as a career hotel professional I recognize the El Dorado Royale as one the best in Service, Quality , ambiance, safety, the food and beverage is outstanding, all personnel is magnificent, rooms are well appointed, simply superiorMore

    2  Thank borgo28040
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 19 January 2015

    Hola Dear Borgo28040, Thank you for your fantastic review , It is very special when we receive such comments like yours, and once again we would like to thank you to share your fantastic experience with us. We look forward to welcome you again next...More

    Reviewed 31 December 2014

    My husband and I stayed for a week in mid December. We have been to the area several times but this was our first stay at this hotel. We read many reviews before booking, took a chance, and are glad we did. We didn't mind...More

    1  Thank caomhail
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 19 January 2015

    Hola Dear Caomhail, Thank you for the positive feedback. I am happy to hear that your experience with our resort was in line with our reputation for upscale and quality service, which is all a part of our unique Karisma Gourmet Inclusive Experience. Your comments...More

    Reviewed 30 December 2014

    Me and my wife stayed at El Dorado Seaside(recommended for 50+ vacationers and no activity and nightlife couples) in April and now stayed at El Dorado Royale for 7 nights. The Beach at Seaside is the best, but I bet that Royle will have great...More

    Thank Kristov82
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 19 January 2015

    Hola Dear Kristov82, Greetings from El Dorado Royale & Spa Resort by Karisma! First of all we want to thank you for choosing El Dorado Royale & Spa Resort by Karisma as your holidays. I am sure that a lot of travelers will consider it...More

    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 309 - US$ 993 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, BookIt.com, Travelocity, Orbitz, Hotwire, Cheap Tickets, Evoline ltd, Cancelon and getaroom.com so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (10842)
    Room & Suite (2038)
    Pool & Beach (1942)
    Dining (1048)
    Hotel & Grounds (5939)
    Bathroom (143)
    Business Centre & Event Rooms (61)
    Family and Play Areas (18)
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    Ask a question
    Questions & Answers
    Adrian B
    19 January 2018|
    AnswerShow all 3 answers
    Response from Louise R | Reviewed this property |
    The regular swim up suites connect to the Fuentes pool area. The royal swim up suites are in the building next to the Health Bar which is closes to the beach. These swim up suites don't connect to the main pool.
    0
    Votes
    percyneal60
    19 January 2018|
    AnswerShow all 3 answers
    Response from BYJP | Reviewed this property |
    There are indeed coffee and tea making equipment with coffee and tea also provided, but the only milk is packets of coffee-mate. The “mini bar” consists of 2 tins each of 3 kinds of beer-not munch of a bar. It also had some... More
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    Room Tips
    "Private tours are awesome"
    Read review
    "Room facing the ocean seems best to me."
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    "if you pick a swim up try to get a middle one, there in the sun longer."
    Read review
    "Casitas side is a must!"
    Read review
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