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El Dorado Royale, by Karisma

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El Dorado Royale, by Karisma
El Dorado Royale, by Karisma
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9,099 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Royale, by Karisma
See the most recent reviews
Showing 8,828: English reviews
Witney, United Kingdom
Reviewed 27 August 2013

So many reviews on here give the details about the restaurants, pools etc. so I won't repeat what has been said before, except to say - ignore those who complain about things! This resort is fantastic. Rooms are spotlessly clean, large and well equipped. Food cannot be faulted - unless you want obscene US sized proportions of fatty food -...

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8Thank witneytraveller
Fort Worth, Texas, United States
Reviewed 27 August 2013

My fiancée and I spent 3 nights here last weekend to check out the property for our wedding in May. I have to say, for an all inclusive this place far exceeded our expectations. The only real downside (and I am nitpicking a little) were the "beach barriers" about 15 yards off the beach. They looked like beached whales and...

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2Thank Garrett M
Edmonton, Alberta, Canada
Reviewed 26 August 2013

My wife and I just returned from our honeymoon, and I'll get right to the important points: The service was fast, friendly, and never pushy. The rooms, bathrooms, grounds, pools, beach, and restaurants were flawlessly clean. There was no need to book tables at restaurants - we simply walked in. Room service was great 24 hours a day. The concierges...

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2Thank Curtis L
New York City, New York
Reviewed 26 August 2013

I have been to this hotel once before and came back again because I really enjoyed my stay then, however this time was not as great. It all began when a waitress spilled a hot coffee on my bare legs, at that moment all I could do is running to find some cold shower to soothe that awful burning feeling....

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3Thank Anna Z
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Thank you for your review and I'm happy that you enjoyed your overall experience. After I read your comments I was extremely concerned of how this incident was handled . Of course it is not acceptable that coffee was split on you nevertheless our staff reacted appropriately. The onsite paramedic was notified and your leg was examined. further medical treatment...

Texas
Reviewed 26 August 2013

Ok, My husband and I have stayed and EDR several times and each time we leave more in love (with each other and the resort) than the last time. If you're reading my review, hopefully my title caught your attention. Just a little bit about me, I research things severely. My husband and I aren't wealthy people, so anytime we...

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45Thank okifanoki04
Saint Louis, Missouri
Reviewed 25 August 2013

Our family came to the El Dorado Royale all-inclusive resort from 8/16 through 8/22 for my youngest son's wedding. We had 12 members in our group, who had mixed opinions on the resort and it's amenities. My wife and I thought the grounds were breath takingly beautiful and well maintained. Our room in the Premium Section of the resort was...

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Thank David K
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Thank you for sharing your experiences from your recent visit to the El Dorado Royale , firstly I would like to say that it was a pleasure to host your son's wedding celebrations. I'm happy to hear that our accomodation exceeded your expectations and enhanced your holiday however it is very disappointing to know that your dining experiences fell short....

Durham, United Kingdom
Reviewed 25 August 2013

This was our first time to Mexico and we were very impressed. We traveled with Thomson and they were absolutely great with very good holiday reps. The first impressions of the hotel were good and it got better as we saw more. The grounds of the hotel are manicured on a daily basis and every direction you look is pleasing...

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3Thank Craig D
Waterlooville, United Kingdom
Reviewed 24 August 2013

This was our first trip to Mexico and were not disappointed. This hotel is truly 5*. Nothing is too much trouble for the staff. Rooms are spacious and traditionally decorated with the most comfortable bed we have ever slept in at a hotel. There is a choice of 7 gourmet restaurants which are truly of international standards. If that's not...

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Thank lynn B
Reviewed 24 August 2013

My partner & I booked our holiday through Thomson & stayed at the El Dorado Royale from the 14th to the 21st August. Our check in process was quick & easy & we were presented with a champagne cocktail on arrival. At check in we were offered a room upgrade at a discounted rate of $600 instead of the full...

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4Thank Hodger78
Toronto, Canada
Reviewed 23 August 2013

This was the best all inclusive trip I have ever been on! The resort is the perfect mix of romance and relaxation. From start to finish, we were looked after and treated like family. Even though we got in late at night, we were greeted with the standard glass of bubbley, a cool towelette and golf cart escort to our...

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Thank Ramnanans

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: ₹ 18,573 - ₹ 58,400 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
Hotel Style:
#2 Spa Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, by Karisma staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get a standard room. Upgrade. The upgrades are worth it”
 of 5 bubbles dougbrit2222, 21 Mar 2017 | Read review
“If not happy, ask for another room.”
 of 5 bubbles anonzimous, 19 Mar 2017 | Read review
“South end away from the pools, beach view, upper floor.”
 of 5 bubbles PenneElk, 17 Mar 2017 | Read review
“With you swim out pool”
 of 5 bubbles W9159EZmaryb, 17 Mar 2017 | Read review
“Stay in a Casita”
 of 5 bubbles ShaneD281, 16 Mar 2017 | Read review
5 of 5