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El Dorado Royale, a Spa Resort by Karisma

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El Dorado Royale, a Spa Resort by Karisma
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8,767 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Royale, a Spa Resort by Karisma
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Showing 8,505: English reviews
London, Canada
Reviewed 30 May 2013

Chose this resort for our honeymoon specifically to stay in the casitas. Very romantic locale, great rooms, sprawling beaches, always easy to find a quite spot. The caveat is the service. Right from start at the private casitas reception we were greeted by unwelcoming staff who never made any attempt to accommodate us on our honeymoon. There were various problems...

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2Thank Shawn E
Bournemouth, United Kingdom
Reviewed 30 May 2013

We went to the EDR in October and i must say it is the best holiday i have ever been on. The staff could not do enough to help us whatever we needed. The food was incredible so many restaurants that whatever your personal taste it was catered for. The waiting staff were brilliant we found one restaurant was our...

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Thank Ed H
Philadelphia, Pennsylvania
Reviewed 29 May 2013

My fiance and I stayed at the El Dorado Royale in Riviera Maya from 5/22/13 - 5/27/13. Our experience was nothing less than amazing. Right from the start, we were greeted so very warmly by the reception desk. From there, they allowed us to use any portion of the resort as we awaited the readiness of our room. My fiance...

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Thank Liz0819
Reviewed 29 May 2013

Me and my husband spent two weeks at the El Dorado Royal for our honeymoon. After a long flight from Newcastle, as we aproached the hotel grounds, it really felt like we were entering paradise, we were greeted at the hotel lobby (which was very grand) with champagne. Check in was totally stress free, were we're then took on a...

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Thank Rosedj
cachris
Reviewed 29 May 2013

The El Dorado Spa Resort is everything it states and more. The grounds are beautiful (just like paradise), the food is wonderful, and the service is impeccable. There are so many restaurants; we couldn't get to all of them in one week! We did go on the promotion tour and received an upgraded room plus additional bonuses. It’s definitely worth...

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Thank cachris
Broomfield
Reviewed 28 May 2013

The El Dorado Royale was a wonderful property full of fun activities, a beautiful beach, fantastic food and top shelf liquor. We had an excellent time and enjoyed our beautiful room. Book the Casitas - they are amazing! The staff was wonderful and every time we asked for assistance - they jumped and helped. I really can't say anything bad...

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Thank businesstraveler1505
Lichfield, United Kingdom
Reviewed 28 May 2013

I recently went to the EDR for our honeymoon and were not disappointed at all! The whole experience was amazing, from being greeted with champagne on arrival right up until the end of our honeymoon. I struggle to fault the place and I'm amazed by some of the negative points/ reviews on here. Particular highs from our honeymoon - 1....

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Thank leanner84
Chelmsford, United Kingdom
Reviewed 28 May 2013

The hotel complex was beautifully kept, the restaurants were of an excellent standard and generally easy to get into (the specialist ones were wonderful). Our favourites were the treehouse fondue restaurant and the fusion restaurant. Loved the pools and snack places for lunch. Adults only - just right!

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Thank jackiehaggerty
Buckingham, United Kingdom
Reviewed 28 May 2013

We have just returned from our second visit at the El Dorado Royal and again we could not fault it. The food is amazing in all the restaurant and so much choice. Wonderful cocktails and lovely staff. Our room was beautiful and had been recently been refurbished and this was kept spotless clean along with the grounds and the rest...

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Thank tinsley36
Havant, United Kingdom
Reviewed 28 May 2013

This was our second visit to the El Dorado Royale and although a great resort with fantastic staff we did not feel it matched our first visit.The rooms the facilities and most defineately the staff are fantastic and cannot be faulted what we did feel was that there does not seem to be as many staff and they do seem...

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2Thank gary547

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: ₹ 20,542 - ₹ 56,371 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Riviera Maya
Hotel Style:
#2 Family Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
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Questions & Answers

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Wilmington, Delaware

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Realize that there is no elevator access to the upper floors.”
 of 5 bubbles frannie5775, 22 Jan 2017 | Read review
“Nothing is a bargain but that is not unexpected”
 of 5 bubbles 302denniss, 22 Jan 2017 | Read review
“Get a room with the swim up option, It is awesome!”
 of 5 bubbles megquarles, 22 Jan 2017 | Read review
“Bottom floor rooms are easier to access and make the most of their back patio”
 of 5 bubbles matthewtH1046MI, 21 Jan 2017 | Read review
“Bring plenty of money!! You will need it to get a good service.”
 of 5 bubbles triciadervan, 20 Jan 2017 | Read review
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