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30/7/2017 31/7/2017
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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    30/7/2017 31/7/2017
    Savings alert: 20% below average rate
    US$ 619
    US$ 402
    Great Deal
    US$ 619
    Traveller (10312)
    Room & Suite (1989)
    Pool & Beach (1885)
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    5,827 reviews
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    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (622 reviews)
    “sand bags” (376 reviews)
    “health bar” (536 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    El Dorado Maroma, by Karisma
    3,659 reviews
    #3 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,662 reviews
    #27 of 386 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
    5,827 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,769 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (9,773)
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    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews

    4,171 - 4,175 of 9,475 reviews

    Reviewed 18 April 2014

    We had a quick 5-day vacation here and thought it was great. Its a large resort and includes lots of walking to get to your destinations. Plenty of poolside and beachside chairs and cabanas to relax in. The restaurants are all al a carte and...More

    Thank Dashriprock22
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 19 April 2014

    Dear Dashriprock22, Thank you for your review. Your comments are extremely important and beneficial to us, providing an indication of where our services excel and identifying areas in need of improvement. With an average rating of 4.5 stars on TripAdvisor, it is disconcerting to see...More

    Reviewed 18 April 2014

    GreyGoose and Sambucca are great!! Dougy is in love with the shot glass! Lost my Purple Shirt. Earth is amazing. 4 spring rolls. Life is awesome. Never existing Casino. Seriously, the random thoughts that we are expressing now do not even begin to describe the...More

    Thank Spencersisters
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 18 April 2014

    Dear repeating guests, It has been really nice reading your review, I personaly enjoy knowing that our valued guest keep returing. We appreciate the confidence and loyalty truely. We heartily appreciate your kind words and the whole lot of new guests we may gain thanks...More

    Reviewed 17 April 2014

    I really do love this place. I spent a few nights here this winter before going to another Karisma resort. We asked for oceanfront and got it. Unfortunately, there is a path running between the ocean and the porch/swim-up. And with the new German resort...More

    1  Thank CANsam2005
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 18 April 2014

    Dear CANsam2005 Thank you so much for your feedback on our hotel. Let me express gratitude for your taking the time to write about your stay at El Dorado Royale, a Spa Resort by Karisma. Starting with myself and all my colleagues and managers, we...More

    Reviewed 17 April 2014

    Stayed April 4-11 in the Luxury Jacuzzi Junior Suite, had an incredible time. The resort and grounds are very nice, well maintained and every one of the workers work so hard to keep it in the excellent condition it is in!! Also, they are always...More

    Thank SunSurfSandLiveLove
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 18 April 2014

    Dear guest Thank you for your lovely review and we are pleased that you enjoyed your stay with us and we are looking forward to returning again. It's particularly pleasing to hear our team be referred to as Great and we will ensure your feedback...More

    Reviewed 16 April 2014

    What a fabulous resort, I would like to thank all staff who looked after us during our stay 28 March - 11 April especially the waiters in La Isla - Breakfast and Lunch, where we ate most days. Tried all restaurants for evening meals and...More

    1  Thank GismoNorwich
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 18 April 2014

    Dear Val and Paul We really appreciate your lovely review. We feel very proud to acknowledge you feel so enthusiastic about your recent vacation at our premises and we hope this will not be your last visit. Regarding the mosquito i am sorry you had...More

    El Dorado Maroma, by Karisma
    3,659 reviews
    #3 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,662 reviews
    #27 of 386 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
    5,827 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,769 reviews
    #1 of 1 hotels in Playa del Secreto
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 269 - US$ 915 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #2 Family Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Travelocity, Hotels.com, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, Evoline ltd and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (10312)
    Room & Suite (1989)
    Pool & Beach (1885)
    Dining (993)
    Hotel & Grounds (5586)
    Bathroom (130)
    Business Centre & Event Rooms (58)
    Family and Play Areas (18)
    Nearby
    Iberostar Paraiso Beach
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    4.42 km away
     
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    El Dorado Casitas Royale, by Karisma
    4,662 reviews
    .07 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    robcoops
    20 July 2017|
    Answer Show all 4 answers
    Response from PuggleLovers | Reviewed this property |
    Hi robcoops. Either pesos or USD is appreciated. I do know that the maids like pesos, but the other service staff prefer USDs. Either way, the STAFF greatly appreciate any gratuity. Have a safe and fun travel
    0
    Votes
    Nery G
    20 July 2017|
    Answer Show all 4 answers
    Response from PuggleLovers | Reviewed this property |
    Hi Nery. I have not used Costco to purchase a vacation so I don't know what the cost is. I would compare Trip...... and Cheap Caribbean to what Costco offers. Or contact the resort directly to see if they can match or better... More
    1
    Vote
    Nery G
    20 July 2017|
    Answer
    Response from Z3143VDjohnw | Reviewed this property |
    Yes - Some close friends of our booked it through Cosco and are there now and all of the reports that we have received from them were very positive and they plan to book it again through them.
    1
    Vote
    Room Tips
    "For a tip, the desk manager upgraded the room. Try to get on the ground floor."
    Read review
    "Rooms that are closer to pool areas may be a bit noisier late night if there is a private part or event close..."
    Read review
    "Rooms should be cleaned everyday. One day our room was not cleaned, we have to call the operator after 5:00..."
    Read review
    "Pick the luxuries side the private huts"
    Read review
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