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El Dorado Royale, by Karisma

Bookit.comUS$ 712*
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Certificate of Excellence
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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El Dorado Royale, by Karisma
El Dorado Royale, by Karisma
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9,484 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Royale, by Karisma
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Showing 9,194: English reviews
Topeka, Kansas, United States
Reviewed 12 February 2014

This is a great resort whether you like sun bathing, the ocean, or the nightly entertainment. If you like to dance in the evenings this is the place to be. Would really recommend the wine paring at the FUENTES - Culinary Theatre.

Review collected in partnership with this hotel
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Helpful?
Thank Jesse D
Phoenix, Arizona
Reviewed 12 February 2014

We stayed at the resort Jan. 22-26 for a friend's wedding and my birthday. Upon arrival, the grounds are fantastic, service was impeccable, and we were very excited to enjoy our trip. However, we quickly realized that eh food was horrid. And not just at one restaurant. Our entire group (66 people) struggled to find a restaurant with a quality...

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Helpful?
3Thank Tony S
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Thank you for taking the time to share your experiences and I am truly very sorry that you Gourmet Inclusive experience fell short of expectations. I am truly very sorry if you received cold food through out room service , i can assure you that we do not find this acceptable however I can assure you that we do not...

Richmond, Virginia
Reviewed 12 February 2014

My group of 4 women stayed at the El Dorada Royale Spa Resort January 14-21. Overall I found this resort to be beautiful and relaxing. This was my first trip to Mexico and my first time at an adults-only, all inclusive resort and I have to say I was very pleased! We chose El Dorado Royale after considering other resorts...

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3Thank lnrRVA
Richmond, Virginia
Reviewed 12 February 2014

While the resort is obviously geared toward couples, it had no affect whatsoever on all of us being able to enjoy our girl's week! All of the restaurants easily seated a table of 4 with no wait, drinks were delectable, and plenty of seats at the pool. The weather was also perfect, with highs in the mid 70s.

Review collected in partnership with this hotel
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Thank Jessica C
Reviewed 12 February 2014

Most fantastic resort ever! Everything was perfect from the check in to the check out. Great staff, loved the location, the food and all the pampering that went into making this a most wonderful stay. Nothing to improve on. Nothing was overlooked.

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Helpful?
Thank Sarge1007
Cold Spring, Minnesota
Reviewed 12 February 2014

We stayed at the El Dorado Royale Feb.1-8th. We were celebrating a 20th wedding anniversary and very excited to stay at this resort! We travel a lot and have stayed at many different levels from no stars to 5star. I really do hate to complain because we always seem to make the best out of a bad situation. That is...

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Helpful?
3Thank cindy m
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Thank you for taking the time to provide us with the review of your stay. Our guests satisfaction is our number 1 priority and I am truly very sorry we failed to match your expectations on such a special occasions. This is very disappointing to hear and I can assure you I will use this feedback to improve and if...

Belleville, Illinois
Reviewed 12 February 2014 via mobile

We had a wonderful time traveling with two other couples to the El Dorado Royale. The food was excellent. We never had a meal we didn't like. Portions were on the small side at dinner, so I would recommend getting an appetizer,salad, entrée and dessert. We ordered room service for breakfast and lunch and therefore maximized our pool time. We...

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1Thank Ladyschak
liverpool
Reviewed 12 February 2014

we too were on the same flight as becs x leeds and we were the stagglers, unfortunately my husbands case did not arrive and were asked to keep it to ourselves, this was the start of disaster's holiday. the hotel was fantastic and thomsons did wat they could , the case was put on the next flight from Manchester which...

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Helpful?
1Thank schoey99
Northwich
Reviewed 12 February 2014

My wife and I stayed here for 10 days from 29 Jan CONS ...Very long and frustrating wait at check-in: Arriving after long flight and feeling exhausted it's the last thing anyone wants. Staff would not communicate with us and kept speaking to other staff via phone and walkie-talkie. We sat waiting in the lobby whilst everyone else had long...

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Helpful?
1Thank danny_chev
Windsor, Canada
Reviewed 11 February 2014

Well if I would have paid the full price I would have been very disappointed, the spot pool was great, the casita pools well if your were staying at the casita's it would have been fine but..... no wi fi, no lobster, no corona, no fun parties for guests, no beach parties very few games staff great drinks if you...

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Helpful?
3Thank shirley_bellmore

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: ₹ 18,618 - ₹ 78,156 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
Hotel Style:
#2 Green Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, by Karisma staff and other travellers.
1,518 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Swim up rooms”
mumwarrington, 29 May 2017 | Read review
“All rooms are great. Except for special occassions I always get the most basic room and they are wonderful with marble floors, jacuzzi tubs, great showers and a balcony. ”
P5436FPcourtneyc, 27 May 2017 | Read review
“Self controlled ac was great. Upgraded to beachfront was a great surprise! ”
Tommyboy3199, 27 May 2017 | Read review
“We personally prefer an upstairs room as they offer a bit more privacy.”
ladyl0rd, 27 May 2017 | Read review
“Swim up suite is just perfect - its great to have the pool there to dip into when its too hot. Also you can swim round the lazy river to one of the swim up pool bars at the main pools. The room does need a bit of upgrading but other than that I would recommend the swim up suite. ”
BritxKay, 27 May 2017 | Read review
5 of 5
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US$ 712* /night
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Prices are for 1 room, 2 adults
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