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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    3/12/2017 4/12/2017
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    Savings alert: 47% below average rate

    The price you found is 47% lower than this hotel's average rate of US$ 711/night.

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    US$ 572
    US$ 381
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    Traveller (10606)
    Room & Suite (2017)
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    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (634 reviews)
    “santa fe” (344 reviews)
    “sand bags” (379 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (10,362)
    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews
    Traveller rating
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    4,161 - 4,165 of 10,042 reviews

    Reviewed 14 November 2014

    The food was amazing and the rooms were nice and spacious. I would recommend going there to anyone and everyone. The enetertainment was good for children and adults and it is nice and near to other places.More

    Thank Emma S
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 5 December 2014

    Dear Emma S, On behalf of El Dorado Royale team, thank you for choosing us for this special holidays! I am glad to read in your review that you enjoyed our property. It was an honor to host you and I hope that El Dorado...More

    A TripAdvisor Member
    18
    Reviewed 13 November 2014 via mobile

    Our holiday started perfectly with a fantastic room. The food, bars and pools were upto our expectations. Unfortunately on day 3 of our holiday my hesband became very ill and spent 7 days in hospital. I cannot thank the hotel and Thompsons staff enough. Emma...More

    8  Thank A TripAdvisor Member
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 27 November 2014

    Hola, It has been a pleasure to read your recent review. We very much appreciate your comments regarding our hotel facilities and most of all, our staff performance. We very much appreciate your review on TripAdvisor, we understand, unfortunately your experience was not totally excellent...More

    Reviewed 12 November 2014

    We are not long back from our stay of 2 weeks at El Dorado,which was our Honeymoon, We stayed in the Ocean-front Junior Jacuzzi suite,which was lovely,very comfortable bed,great jacuzzi bath,it had everything we needed to make our stay comfortable and enjoyable, We found the...More

    1  Thank sandra W
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 27 November 2014

    HOLA, Dear Sani321, Greetings from El Dorado Royale & Spa Resort by Karisma! Thank you so much for all the kind words addressed to our facilities, services and, most of all, our staff; Your comments are a very good motivation for us to keep working...More

    Reviewed 12 November 2014

    Just got back from 11 nights on this resort , this is a fantastic resort with plenty of resturants , in the 3 parts of the resort , Royale, casitas, and generations. All three have various room options , we were in a seaview room...More

    2  Thank Patricia W
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 27 November 2014

    HOLA, Dear Patricia W, It feels very rewarding to acknowledge how much our guests appreciate the service we have provided and the warmth of our people. It will be a pleasure to extend your compliments to our staff, We are sure it will be a...More

    Reviewed 12 November 2014

    My fiance and I came in for the Brides Dress Rehearsal this past weekend (4 days, 3 nights). We had already booked the Sky Deck at Generations Riviera Maya and had planned to come check everything out. Of course because we're having our wedding here...More

    2  Thank EricaChrisBazow
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 27 November 2014

    HOLA, Dear EricaChrisBazow, It feels very rewarding to acknowledge how much our guests appreciate the staff, facilities, grounds and service we provide. We heartily appreciate that you have taken the time to write a review about our resort El Dorado Royale, a Spa Resort by...More

    Valentin Imperial Riviera Maya
    12,198 reviews
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 323 - US$ 1,107 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Family Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Travelocity, Orbitz, Hotwire, Hotels.com, HotelsforEveryone, Evoline ltd, Cheap Tickets and Cancelon so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (10606)
    Room & Suite (2017)
    Pool & Beach (1919)
    Dining (1017)
    Hotel & Grounds (5784)
    Bathroom (137)
    Business Centre & Event Rooms (61)
    Family and Play Areas (18)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    lisadun95
    23 November 2017|
    Answer
    Response from PuggleLovers | Reviewed this property |
    Not knowing how you reserved your reservation; travel agent, on-line, and what type of room, it is difficult to say how much more it will cost to upgrade. I will recommend that you upgrade to a Swim Up room over a standard... More
    0
    Votes
    tony p
    22 November 2017|
    AnswerShow all 3 answers
    Response from George D | Reviewed this property |
    I think it refers to the time share aspect of the resort which seems to be for the American customers.
    0
    Votes
    suzeken
    21 November 2017|
    AnswerShow all 6 answers
    Response from Wayne O | Reviewed this property |
    They have a golf cart shuttle service that runs till 11PM every 20 minutes, that makes up for the distances between places, as it is a very large resort, and there is a fair distance between restaurants. If you do a google... More
    1
    Vote
    Room Tips
    "Stay somewhere else. There is so much better in Riviera Maya and Tulum."
    Read review
    "Swim up rooms are amazing."
    Read review
    "Stayed in 300 premium block but had to ask concierge every day to restock fridge as never done. Concierge not..."
    Read review
    "Swim up is the way to go!"
    Read review
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