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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    30/7/2017 31/7/2017
    Savings alert: 24% below average rate

    The price you found is 24% lower than this hotel's average rate of US$ 532/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 619
    US$ 402
    SAVE US$ 217
    US$ 619
    Traveller (10312)
    Room & Suite (1989)
    Pool & Beach (1885)
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    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (622 reviews)
    “sand bags” (376 reviews)
    “health bar” (536 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    El Dorado Maroma, by Karisma
    3,660 reviews
    #3 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,667 reviews
    #28 of 386 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
    5,829 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,771 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    50
    Reviews (9,780)
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    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews

    4,141 - 4,145 of 9,482 reviews

    Reviewed 1 May 2014

    I have to say that both the royal and casita side of this resort are great. Besides being so clean and beautifully landscaped, the people that work at this resort are the friendliest and most helpful I have ever experienced. Not one person walks by...More

    Thank AndiA25
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 2 May 2014

    Dear AndiA25, We have been honored with a review not only from an expert traveler such as yourself, but also the fact that you show satisfied with your experience makes us feel really proud of our site and staff. Your lovely review constitutes a great...More

    Reviewed 1 May 2014

    We just returned from our second stay at the El Dorado Royale 4/25-30. There were 3 couples who traveled and we had a fantastic trip. Check in: We arrived early and rooms weren't ready which was expected, no big deal. For the most part check...More

    5  Thank Renee081
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 3 May 2014

    Dear Renee081, We really appreciate you having taken the time to write this review with such a detailed description of your stay in our property. We feel very proud to acknowledge that as a member you feel so enthusiastic with a keen description of all...More

    Reviewed 30 April 2014

    The resort overall was excellent. The grounds were well maintained, staff friendly, lots of activites to do, clean beaches, food was well prepared, efficient shuttle service. The room was very nice and cleaning staff were prompt and thorough. I believe everyone that was in the...More

    18  Thank John W
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 2 May 2014

    Dear travelers from Canada My most respectful greetings to you from sunny Mexico! We very much appreciate your review which points out an interesting matter. I would like to thank your valuable comments since they allow us to identify our improvement opportunities and put immediate...More

    Reviewed 30 April 2014

    My wife and I celebrated our 25th wedding anniversary at El Dorado Royale. This resort is top notch in every way. It truly is as billed a 5 star resort. The service in every area is top notch. Our concierge Gabriel and Martha went out...More

    2  Thank Scott C
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 2 May 2014

    Dear Scott C, We have been honored with your having chosen our resorts for such a special celebrations like your 25th Anniversary and the fact that you show so satisfied with your experience makes us feel really proud of our site and staff. Especialy Gabriel...More

    Reviewed 29 April 2014

    I was expecting big things from this place...and it delivered! I'll keep this short (as i can). Room was amazing - even the standard room is beautiful, we were in the sensi mar part which was quiet. The pool bar staff were amazing especially Maggy!!...More

    5  Thank Amelia Y
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 2 May 2014

    Dear friend from United Kingdom: It is indeed a pleasure to receive such a nice review highlighting our natural background of our new area Sensimar, facilities, services and most of all, our staff professionalism and kindness. Both, our manager and executive chef are tuned tuned-in...More

    El Dorado Maroma, by Karisma
    3,660 reviews
    #3 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,667 reviews
    #28 of 386 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
    5,829 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,771 reviews
    #1 of 1 hotels in Playa del Secreto
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 269 - US$ 915 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Playa Paraiso
    • #2 Family Hotel in Playa Paraiso
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, Evoline ltd and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (10312)
    Room & Suite (1989)
    Pool & Beach (1885)
    Dining (993)
    Hotel & Grounds (5586)
    Bathroom (130)
    Business Centre & Event Rooms (58)
    Family and Play Areas (18)
    Nearby
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    4,667 reviews
    .07 km away
     
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    Ask a question
    Questions & Answers
    robcoops
    22 July 2017|
    Answer Show all 3 answers
    Response from Jennifer R | Reviewed this property |
    Prices are usually cheaper at the resort & the sales rep has tons of info and recommendations. Our travel agent even told us to wait until we get there. Plus if the weather is unfavorable you can make a new plan before... More
    1
    Vote
    Debbie O
    22 July 2017|
    Answer
    Response from PuggleLovers | Reviewed this property |
    For me, I suggest a collared or polo shirt and nice slacks or dress shorts. No flip flops. I always wear dress shoes, but just don't wear dirty tennis or other type of shoes. For the women, a nice sundress or something... More
    0
    Votes
    robcoops
    20 July 2017|
    Answer Show all 4 answers
    Response from PuggleLovers | Reviewed this property |
    Hi robcoops. Either pesos or USD is appreciated. I do know that the maids like pesos, but the other service staff prefer USDs. Either way, the STAFF greatly appreciate any gratuity. Have a safe and fun travel
    1
    Vote
    Room Tips
    "For a tip, the desk manager upgraded the room. Try to get on the ground floor."
    Read review
    "Rooms that are closer to pool areas may be a bit noisier late night if there is a private part or event close..."
    Read review
    "Rooms should be cleaned everyday. One day our room was not cleaned, we have to call the operator after 5:00..."
    Read review
    "Pick the luxuries side the private huts"
    Read review
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