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El Dorado Royale, by Karisma

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El Dorado Royale, by Karisma
El Dorado Royale, by Karisma
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9,341 Reviews from our TripAdvisor Community

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Showing 9,058: English reviews
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Maidenhead, United Kingdom
Reviewed yesterday NEW

This was our first visit to the Royale after experiencing the Seaside Suites down the road before and first impressions were that this is a massive resort, in fact 3 different resorts in one. The accommodation next to the Crocodile pit was very good indeed;spacious, very clean and a mini bar stocked with soft drinks and beer. The beach was...

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Thank pipbow
Manchester
Reviewed yesterday NEW

We stayed for 2 weeks in March 2017. Firstly, the hotel is absolutely stunning as is the room. I was amazed how immaculate everything is there and any rubbish, glasses, food etc. are cleared away extremely quickly. The grounds are enormous but it makes the time spend there seem different every day and it takes a long time to get...

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Thank peapodgirl
North-East England
Reviewed 2 days ago NEWvia mobile

We stayed in room 107 which was a swim up room. It looked out onto the beach and got the sun from around 11.30am until 5pm. There was a lovely small pool in front and we did not need to get up early to reserve a subbed. Some days we were up at 10am and still there were beds. Make...

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1Thank linzima
Reviewed 2 days ago NEWvia mobile

Hector and Sergio are GREAT entertainment talent, enhances the experience to another level. 3rd time guest, will definitely be coming back. So many options for all types of guests. Try the bike tour to see all this resort has to offer.

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Thank Dan C
Roswell, Georgia
Reviewed 2 days ago NEW

This was our second visit to El Dorado, and we became members this time. We plan to make it a yearly event! Beautiful resort, excellent staff, delicious gourmet organic food. I recommend it highly for any age! We appreciate Allen Mason and Jimmy Hu! Thanks to you both for making our visit spectacular!

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1Thank Carolyn375
Hurricane
Reviewed 2 days ago NEW

This place is paradise. We were on our honeymoon, Fabio went above and beyond to make it great. The staff is so nice,makes you smile.The food is yummy. The grounds are beautiful. This place is eco friendly and spotless. Swim up bars are fun drinks are plentiful. Marconi and Francisco were very helpful. They took us to the animal rescue...

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1Thank Kimberly L
Reviewed 2 days ago NEW

Excellent hotel. All though its all inclusive they try to get you to buy wine from the wine list every meal. Dont. Just ask for it by the glass. They keep you topped up and its good wine. Food is excellent but you may need 4 courses. Sun beds around the pools are reserved before 7:30am. Go to the beach...

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1Thank Asdfghjjkk
Surrey, Canada
Reviewed 3 days ago NEWvia mobile

We were there for ten days with another couple. We were in Seaside, the rooms were wonderful but the pool on the deck was very cold, no sun on that building, that was building 6. The food was excellent except maybe the Mexican Resturant it was OK bland guacamole, service was so so. But the rest of the Restaurants were...

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4Thank Jo-Anne S
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Hola! Dear Jo-Anne It has been really nice reading your detailed review of your holiday at El Dorado Royale, a Spa Resort by Karisma. It is interesting to read that you enjoyed every detail of the Karisma Gourmet Inclusive Experience and I hope we have the pleasure to welcome you once again very soon. We will address your kindly comments...

Bay City, Michigan, United States
Reviewed 3 days ago NEWvia mobile

This was our 5th trip to the resort. We are members and enjoy this resort and are going back in September to the casitas in the swim up suites. With 13 restaurants on site there is something for everyone

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2Thank Randy R
Reviewed 3 days ago NEW

The staff and concierge we're really great what I did not like about the resort was there was no buffets so if you were hungry at any particular time in the day you couldn't just walk into a buffet area and help yourself wait in a line be seated like a restaurant. There was a lot of seaweed in the...

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1Thank N6687BKjosephr
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Hola! Dear N6687BKjosephr Thank you very much for your recent visit and lovely comments on TripAdvisor. I am glad to read in your review that you enjoyed our property and see than you reallyenjoyed every detail of the Karisma Gourmet Inclusive Experience We will wait for you next year! Remain at your service, Gabriel Bonilla Hotel Manager

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: ₹ 18,760 - ₹ 58,529 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
Hotel Style:
#2 Green Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, by Karisma staff and other travellers.
1,491 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The blocks 50 -51 are the quiet ones”
Asdfghjjkk, 27 Apr 2017 | Read review
“Rooms were a bit dark I had to turn on all the lights just to feel like it was daytime. And open the curtains completely Wide.”
N6687BKjosephr, 26 Apr 2017 | Read review
“If you're looking for quiet evenings, don't stay in the building in the central part of the resort. We loved being central to everything and didn't mind the evening noise and the terrible late night Karaoke :) ”
amycX4752AH, 24 Apr 2017 | Read review
“Get a waterway access unit, you will not regret it...”
timlift, 24 Apr 2017 | Read review
“Stayed in the 41 Section, loved it.”
847wilmae, 23 Apr 2017 | Read review
5 of 5