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The Grand Mayan Riviera Maya

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3,405 Reviews from our TripAdvisor Community

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Showing 2,796: English reviews
Reviewed yesterday NEW

We would go back tomorrow, if we could. This is the best vacation that we have ever had. Our suite was handicap accessible and we had everything that we needed there. The people were so wonderful and helpful to us. We ate at several different places there, and the food was excellent!! A favorite event was the Mexican Fiesta on...

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Helpful?
Thank Jesse L
Montreal, Canada
Reviewed 2 days ago NEW

we went there for our xmas vacation best hotel ever plus food was great ppl were amazing would definitely go there again.We enjoyed the beach and the hotel was very clean room was perfect and big and atmosphere was amazing:)

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Helpful?
Thank fancyface72
Grande Prairie, Canada
Reviewed 2 days ago NEW

Our first visit to a large mega resort and we were very impressed. I had read lots of reviews previously and have the following comments and suggestions to add. -Airport pick up was on time and efficient. Walk straight out of Terminal 3 and look for the guys with the Vidanta Signs labelled The Grand Mayan or the others. We...

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3Thank alanaspen
San Dimas
Reviewed 3 days ago NEWvia mobile

We stayed at the Grand Mayan the week of New Years. We had a very nice stay. I will agree that this particular property does try VERY hard to get you to do a presentation. We arrived on NYE and made a dash to the van that took us to our room. On our way to the van, someone found...

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Thank Andriade
Alta Loma, California
Reviewed 3 days ago NEWvia mobile

We just arrived yesterday on 1/20/17. After waking up at 3:00am driving to the airport in the rain and going through the headache of security, checking in and all the rest of airplane travel you would think they would have some compassion upon our arrival. We haven't eaten all day it is now 3:00pm our time at check in and...

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Helpful?
4Thank Brent D
Los Angeles, California
Reviewed 6 days ago NEW

Let me start by saying that the resort is very beautiful and the grounds are immaculately maintained. The pool area is beyond huge and the beach is very lovely as well. Now onto my comments. This resort is HUGE! I cannot stress that enough. I've traveled quite a bit and never been anywhere quite like this. This resort is ideal...

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Helpful?
3Thank Patrick M
Socialmediamanager1, Manager at The Grand Mayan Riviera Maya, responded to this review

Dear Guest: We are grateful for your taking the time to write a review about your experience while staying at The Grand Mayan. We are delighted to find out you and your loved ones enjoyed many of our facilities and accommodations. We regret that your stay was different from what you had expected. We generally receive very favorable comments about...

Reviewed 1 week ago NEWvia mobile

Spent a week at this resort with my wife and 2 friends!! After reading several reviews I didn't know what to expect exactly. It was nothing short of amazing. The prices, the service, the atmosphere!!! Didn't get hit up for the timeshare presentations like many reviews stated. The food wasn't amazing but it wasn't standard resort food either. The drinks...

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4Thank Landon S
Johannesburg, South Africa
Reviewed 1 week ago NEW

Not somewhere I would have opted for - but the experience, on the whole, was extremely pleasant. The resort is aimed at Americans, and Mexicans - and I am neither. What made the experience worthwhile, is the size of the resort, and the variety of places to be. It was not difficult to be who you are at Grand Mayan....

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3Thank Dusanka
Playa del Carmen, Mexico
Reviewed 1 week ago NEWvia mobile

Enjoy the beauty of the grounds to the amazing pools .. the staff is refreshing and helpful .. but don't not sign up for the timeshare breakfast, they are brutal, trained liars .. instead enjoy every moment in this beautiful oasis ..

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1Thank Holly B
Homer Glen, Illinois
Reviewed 1 week ago

This is a beautiful resort. We had a one bedroom suite with a pool on the balcony. We didn't go in the pool so it was kind of a waste. The service was great and everyone was extremely helpful. One piece of advice...do not go through the sales presentation.

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2Thank Nancy708

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Amenities

Highlights
  • Spa
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
I am offering suites at The Vidanta Grand Mayan Riviera Maya resort, located on the Yucatan Peninsula. This resort has everything you could ever need to experience true happiness: JOYA, a resident Cirque du Soleil show; five luxury resort hotels; world-class restaurants; spectacular pools; shopping boutiques; a Jack Nicklaus golf course; indulgent spas and the most attentive staff in Mexico. ... more   less 

Additional Information about The Grand Mayan Riviera Maya

Address: Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: ₹ 13,649 - ₹ 34,123 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Mayan Riviera Maya 5*
Number of rooms: 500
Also Known As:
The Grand Mayan Riviera Maya Hotel Playa Del Carmen
Grand Mayan Riviera Maya
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Grand Mayan Cancun
Grand Mayan Playa Del Carmen
The Grand Mayan Riviera Maya Playa Paraiso
Hotel Style:
#4 Family Hotel in Playa Paraiso
#5 Spa Hotel in Playa Paraiso
#5 Luxury Hotel in Playa Paraiso
#6 On the Beach Hotel in Playa Paraiso
#9 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Riviera Maya staff and other travellers.
710 questions
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Questions? Get answers from The Grand Mayan Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms very clean, roomy, and quiet. I liked having the safe inside the room to protect your valuables”
 of 5 bubbles jessel751, 23 Jan 2017 | Read review
“room 2125 is a nice and everything works”
 of 5 bubbles fancyface72, 22 Jan 2017 | Read review
“Choose the top floor. Hard surfaces increase noise.”
 of 5 bubbles Dusanka, 17 Jan 2017 | Read review
“Jungle Rooms are quiet and in a beautiful area.”
 of 5 bubbles KAShow, 16 Jan 2017 | Read review
“select a 1 bedroom unit in the Luxe for access to a beach club and an extra restaurant”
 of 5 bubbles V5276IXannw, 15 Jan 2017 | Read review
5 of 5