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14/11/2017 15/11/2017
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    Iberostar Paraiso Maya

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    14/11/2017 15/11/2017
    Traveller (4976)
    Pool & Beach (1262)
    Room & Suite (727)
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    Overview
    • Excellent58%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “wave pool” (607 reviews)
    “la marina” (198 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Valentin Imperial Maya
    12,084 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Secrets Maroma Beach Riviera Cancun
    12,345 reviews
    #2 of 5 hotels in Playa Maroma
     
    Iberostar Grand Hotel Paraiso
    5,952 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Grand Luxxe Riviera Maya
    629 reviews
    #2 of 11 hotels in Playa Paraiso
     
    Rooms
    14 Nov15 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (5,042)
    There are newer reviews for Iberostar Paraiso Maya
    See the most recent reviews
    Traveller rating
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    1,851 - 1,855 of 3,844 reviews

    Reviewed 29 July 2014

    We stayed at the resort 7/14 to 7/21. Overall everything was wonderful. We had a smooth quick check in upon arrive which was 11 am but rooms were not ready until 3 - I kinda think maybe they were available but check in was at...More

    1  Thank gmm103
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 August 2014

    Dear guest, On behalf of the entire team here at IBEROSTAR Paraiso Maya, we would like to express our most sincere gratitude for choosing our resort for your family vacation. It was a pleasure to have been given the chance to serve you. It is...More

    Reviewed 28 July 2014 via mobile

    I have been to a few resorts in Mexico. And this is one I will not go to again. The layout and map are so incredibly impossible to get around and very hard to find people if you do not have working phones. The service...More

    5  Thank kate890113
    Reviewed 28 July 2014

    It was a great resort for a family vacation. The staff and customer service was excellent. We highly recommend this location and resort. Note: If you are deciding between the Del Mar/Beach resort and the Lindo/Maya resort, keep in mind that the buffet restaurant(s) at...More

    Review collected in partnership with Iberostar
    1  Thank MEMcQ2014
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 August 2014

    Dear guest, Thank you for taking the time to write this wonderful review. We are happy to know that you enjoyed your vacation with us and that you were able to take advantage of the activities as well as the other facilities offered in our...More

    Reviewed 28 July 2014

    My in laws took our entire family (11 people) here last week. Prior to arriving, I read trip advisor reviews and laughed at someone who talked about the fountain in the front not working last month. Well, it still doesn't work and is symbolic of...More

    9  Thank jloonam
    Reviewed 27 July 2014

    My family including children ages 8, 10 and 12 had a wonderful stay at Iberostar. I read tripadvisor reviews before choosing and was prepared for some hiccups but I can actually say that for us there were none. You cannot expect to go to a...More

    5  Thank ARTGEEVEE
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 August 2014

    Dear guest, On behalf of the General Manager at IBEROSTAR Paraiso Maya, please allow us to express our genuine gratitude not only for choosing our resort for your Caribbean experience, but also for the time you have taken to share the review of your experience...More

    Valentin Imperial Maya
    12,084 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Secrets Maroma Beach Riviera Cancun
    12,345 reviews
    #2 of 5 hotels in Playa Maroma
     
    Iberostar Grand Hotel Paraiso
    5,952 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Grand Luxxe Riviera Maya
    629 reviews
    #2 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Golf Course
    • Outdoor pool
    Details
    • Price range
    • US$ 252 - US$ 647 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Playa Paraiso
    • #3 Green Hotel in Playa Paraiso
    • #4 On the Beach Hotel in Playa Paraiso
    • #4 Top resorts Hotel in Playa Paraiso
    • #5 Family Hotel in Playa Paraiso
    • #5 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Prestigia, Hotels.com, Orbitz, Priceline, Cancelon, Cheap Tickets and Hotwire so you can book your Iberostar Paraiso Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Paraiso Maya Hotel Playa Paraiso ,
    • Iberostar Playa Paraiso ,
    • Iberostar Riviera Maya ,
    • Iberostar Hotel Paraiso Maya ,
    • Iberostar Maya ,
    • Iberostar Grand Paraiso ,
    • Iberostar Paraiso Maya Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (4976)
    Pool & Beach (1262)
    Room & Suite (727)
    Dining (420)
    Hotel & Grounds (2954)
    Family and Play Areas (102)
    Bathroom (65)
    Business Centre & Event Rooms (23)
    Nearby
    Valentin Imperial Maya
    12,084 reviews
    1.87 km away
     
    Grand Luxxe Riviera Maya
    629 reviews
    1.14 km away
     
    Iberostar Grand Hotel Paraiso
    5,952 reviews
    .34 km away
     
    Secrets Maroma Beach Riviera Cancun
    12,345 reviews
    2.39 km away
     
    Nearby Restaurants
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    Tramonto
    109 reviews
    1.26 km away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    720 reviews
    1.27 km away
    Tres Rios Ecopark
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    7.63 km away
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    4.25 km away
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    7.06 km away
    Ask a question
    Questions & Answers
    1234567ls
    23 October 2017|
    Answer
    Response from lam1213 | Reviewed this property |
    no
    0
    Votes
    suwasaba
    17 October 2017|
    AnswerShow all 3 answers
    Response from ootinia | Reviewed this property |
    I heard that the prestige beach club is going to have two floors. The top floor is going to be a roof top, exposed to the outdoors with a bar and the chefs will bring around different type of foods. Downstairs will be... More
    1
    Vote
    Room Tips
    "5104 right by the pool"
    Read review
    "Look at the Resort map provided at check-in. If you would prefer a room in a different area than the one..."
    Read review
    "we had a room overlooking the pool area, building 16"
    Read review
    "Building 60"
    Read review
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