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    Iberostar Paraiso Maya

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    3/12/2017 4/12/2017
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    Traveller (4996)
    Pool & Beach (1263)
    Room & Suite (728)
    Iberostar Grand Hotel Paraiso
    5,992 reviews
    #1 of 11 hotels in Playa Paraiso
    0.3 km
     
    Valentin Imperial Riviera Maya
    12,187 reviews
    #1 of 1 hotels in Playa del Secreto
    1.9 km
     
    Secrets Maroma Beach Riviera Cancun
    12,488 reviews
    #2 of 6 hotels in Playa Maroma
    2.4 km
     
    Iberostar Paraiso Lindo
    6,178 reviews
    #5 of 11 hotels in Playa Paraiso
    0.09 km
     
    Overview
    • Excellent58%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “wave pool” (621 reviews)
    “seafood” (414 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Reviews (5,066)
    There are newer reviews for Iberostar Paraiso Maya
    See the most recent reviews
    Traveller rating
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    1,571 - 1,575 of 3,858 reviews

    Reviewed 15 January 2015

    This was our second time at this resort. The food is great, rooms are large, beds are comfortable, and the place is very clean. Staff are friendly and helpful. The beach is lovely and there are lots of pools throughout. We traveled with two small...More

    Review collected in partnership with Iberostar
    2  Thank OtterBug
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 6 February 2015

    Dear guest, Thank you for giving us the privilege of being your hosts once again by choosing IBEROSTAR Paraiso Maya for your most recent family vacation. We are happy to read that you enjoyed the facilities and services that the resort has to offer, as...More

    Reviewed 14 January 2015

    We just returned from a fantastic getaway for 2. The resort was beautiful, well maintained, and the staff couldn't have been any more friendly or helpful! I agree that with a larger group getting chairs together around the pool can be difficult unless done VERY...More

    2  Thank Mattandmel1
    Reviewed 13 January 2015

    Quick Summary: Beautiful grounds, terrible food, fun and lively bartenders, awesome entertainment staff, terrible food, decent rooms and housekeeping, and did I miss anything? Right... terrible food. Details: We stayed here for our honeymoon from 1/4-1/11 (total of seven nights). I will preface this by...More

    5  Thank Don J
    Reviewed 13 January 2015

    We stayed with our 3 children for a 4 night vacation. The good includes: great, spacious, clean rooms. Great classes at the gym. The bad: by 10am all the chairs around the pool are taken. Ocean was very rough and full of seaweed so beaching...More

    3  Thank Janet B
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 17 February 2015

    Dear guest, We would like to take this opportunity to thank you for choosing our hotel as your holiday destination. We are glad that you enjoyed your room and the new classes at our Gym. We are sorry that you did not enjoy all the...More

    Reviewed 12 January 2015

    We stayed her with our four children. Three of them were 18 and older. There was plenty of activities for everyone. The staff was great, the food was excellent, and the entertainment was very good. The star friends always made a point to stop and...More

    4  Thank murnin
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 6 February 2015

    Dear client, On behalf of the IBEROSTAR Paraiso Maya team we would like to thank you for sharing the details of you vacation at our resort. It is with great pleasure that we read that our facilities, our delicious food and our staff members continue...More

    Iberostar Grand Hotel Paraiso
    5,992 reviews
    #1 of 11 hotels in Playa Paraiso
    0.3 km
     
    Valentin Imperial Riviera Maya
    12,187 reviews
    #1 of 1 hotels in Playa del Secreto
    1.9 km
     
    Secrets Maroma Beach Riviera Cancun
    12,488 reviews
    #2 of 6 hotels in Playa Maroma
    2.4 km
     
    Iberostar Paraiso Lindo
    6,178 reviews
    #5 of 11 hotels in Playa Paraiso
    0.09 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Golf Course
    • Outdoor pool
    Details
    • Price range
    • US$ 260 - US$ 703 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Playa Paraiso
    • #3 Luxury Hotel in Playa Paraiso
    • #4 Top resorts Hotel in Playa Paraiso
    • #4 On the Beach Hotel in Playa Paraiso
    • #5 Family Hotel in Playa Paraiso
    • #5 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Orbitz, Hotwire and Prestigia so you can book your Iberostar Paraiso Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Paraiso Maya Hotel Playa Paraiso ,
    • Iberostar Playa Paraiso ,
    • Iberostar Riviera Maya ,
    • Iberostar Hotel Paraiso Maya ,
    • Iberostar Maya ,
    • Iberostar Grand Paraiso ,
    • Iberostar Paraiso Maya Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (4996)
    Pool & Beach (1263)
    Room & Suite (728)
    Dining (421)
    Hotel & Grounds (2964)
    Family and Play Areas (109)
    Bathroom (65)
    Business Centre & Event Rooms (23)
    Nearby
    Valentin Imperial Riviera Maya
    12,187 reviews
    1.93 km away
     
    Iberostar Paraiso Lindo
    6,178 reviews
    .09 km away
     
    Iberostar Grand Hotel Paraiso
    5,992 reviews
    .34 km away
     
    Secrets Maroma Beach Riviera Cancun
    12,488 reviews
    2.39 km away
     
    Nearby Restaurants
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    Azur
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    1.57 km away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    722 reviews
    1.27 km away
    Tres Rios Ecopark
    193 reviews
    7.63 km away
    Rancho Bonanza
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    4.25 km away
    El Caracol
    28 reviews
    7.06 km away
    Ask a question
    Questions & Answers
    MKotz
    14 November 2017|
    AnswerShow all 6 answers
    Response from AnnabelleLa15 | Reviewed this property |
    Not at all, and I'm a very overprotective mom. Just drink in moderation and hydrate. I felt very safe here....no worries.
    1
    Vote
    Hugh O
    13 November 2017|
    AnswerShow all 5 answers
    Response from Debra B | Reviewed this property |
    you can call for a cart to take you to the lobby but walking is not that far either
    2
    Votes
    Marci2194
    13 November 2017|
    AnswerShow all 2 answers
    Response from Matthew H | Reviewed this property |
    They have those available in all the buildings and on all floors. If you have a preference, you should let them know when you arrive or email the concierge a few days before you get there.
    1
    Vote
    Room Tips
    "We like 3rd floor king bed room in building 62. Quiet :)"
    Read review
    "buildings 62 and 63 provide a central location between lobby (restaurants) and beach/pool area"
    Read review
    "Try to get midway between the pool and beach or you will spend a good deal of time walking"
    Read review
    "facing the pool is great"
    Read review
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