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Iberostar Paraiso Maya

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Traveller (5325)
Pool & Beach (1305)
Room & Suite (836)
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Overview
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“iberostar paraiso”(432 reviews)
“wave pool”(624 reviews)
“seafood”(405 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,307)
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4,020 results
Traveller rating
2,096
1,225
449
154
96
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2,096
1,225
449
154
96
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All reviewsiberostar paraisowave poolseafoodla marinalazy riverla geishasuperior junior suitelindo buffetel tapatioprivate poolstar friendskids clubswim up barspecialty restaurantsfrench restaurantfamily vacationother resorts
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11 - 15 of 4,020 reviews
Reviewed 2 weeks ago

All good, nice resort but a definite negative that if not corrected will make me not come back. There are not even close to enough sun umbrellas/palapas on the beach. We came to the beach everyday around 10 AM .. seems fair, we are in...More

10  Thank Cristian V
Response from Quality Manager I, Quality Manager at Iberostar Paraiso MayaResponded 1 week ago

Dear guest, Thank you for spending your recent vacation with us during your visit to the Paradisiac Riviera Maya. We are happy to know that our beautiful landscaping, our tasty drinks and ample culinary delights, as well as our dedicated staff were the highlights of...More

Reviewed 2 weeks ago

Resort is huge. We had a toddler and knew that in advance so we brought a stroller - which came in handy every single day. Overall I would recommend this resort. Here are few things to know: Food: Was very good, I never left hungry....More

6  Thank igor l
Response from Quality Manager I, Quality Manager at Iberostar Paraiso MayaResponded 1 week ago

Dear guest, Thank you for spending your family vacation with us and for taking the time to write about this wonderful experience. It pleases us to read that the friendly service you received by our staff, the comfort of your room, and our gastronomic offer...More

Reviewed 2 weeks ago

Good: We stayed in building 53, Excellent location, close to everything, room overlooked artificial wave pool. Great area for kids at "shopping mall". Bad: rooms need refreshment (in 53), evening shows were so so, food was sub-par. Kids pools were always cold.More

3  Thank turist_from_NYC
Response from Quality Manager I, Quality Manager at Iberostar Paraiso MayaResponded 1 week ago

Dear guest, Thank you so much for staying at IBEROSTAR Paraíso Maya on your last trip to Mexico. We are glad to read that you truly enjoyed the great view and location of your room, as well as the kids area at the Shopping Center....More

Reviewed 2 weeks ago

We got married here in April 2018 and it was fantastic. We came with about 45 guests and all my guests had great things to say about the resort. The only thing that could really be improved is better signage as it is very easy...More

2  Thank Tktlam
Response from Quality Manager I, Quality Manager at Iberostar Paraiso MayaResponded 1 week ago

Dear guest, On behalf of our Management, we would like to thank you for choosing IBEROSTAR Paraíso Maya as your wedding destination. We truly appreciate your words of recognition to Mireya as she went the extra mile to make the best of your celebration. We...More

Reviewed 3 weeks ago via mobile

This resort is very family friendly with lots of activities for kids and very large as well. If you are looking for a large resort, this is the place. Warning, you will do a lot of walking here. Downside is everything is very far away...More

6  Thank Angelina T
Response from Quality Manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 weeks ago

Dear guest, Thank you for sharing your experience at IBEROSTAR Paraiso Maya with us and with the TripAdvisor community. It is lovely to hear that our family-oriented resort lived up to your expectations and left such a positive impression about the quality of our food...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Bar/Lounge
Spa
Golf Course
Outdoor pool
Details
Price range
US$ 260 - US$ 466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Playa Paraiso
#4 Luxury Hotel in Playa Paraiso
#4 Green Hotel in Playa Paraiso
#4 Spa Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
#5 Top resorts Hotel in Playa Paraiso
#5 On the Beach Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 260 - US$ 466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Playa Paraiso
#4 Luxury Hotel in Playa Paraiso
#4 Green Hotel in Playa Paraiso
#4 Spa Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
#5 Top resorts Hotel in Playa Paraiso
#5 On the Beach Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5325)
Pool & Beach (1305)
Room & Suite (836)
Dining (442)
Family and Play Areas (112)
Amenities (98)
Business Centre & Event Rooms (26)
Questions & Answers
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kkobelski22784
18 May 2018|
AnswerShow all 2 answers
Response from kkobelski22784 |
Thanks
0
Votes
kkobelski22784
18 May 2018|
AnswerShow all 2 answers
Response from Sunset520 | Reviewed this property |
Hi just got back from the Maya. April 21-28. Yes the beach chair situation is really bad. Be there by 7am to snag a chair otherwise sit in the sand. No holding chairs with a towel or other stuff. I stayed in building 65... More
0
Votes
LaurieLang
17 May 2018|
AnswerShow all 4 answers
Response from Sunset520 | Reviewed this property |
No you do not have access to the Grand, only to the Lindo and the Del Mar.
0
Votes
Room Tips
"Buildings 60 and 61 and Upper Floors are the best for beach proximity and quietness"
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"Building 65 close to restsurants. Far from beach and pool."
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"Ask for pool view (at paraiso maya) - afternoon sun. $ exchange is possible at reception only. ))"
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"We stayed in building 61 which is a great location to the pool."
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