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21/9/2017 22/9/2017
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    Iberostar Paraiso Maya

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    21/9/2017 22/9/2017
    Traveller (4879)
    Pool & Beach (1243)
    Room & Suite (720)
    Overview
    • Excellent58%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “wave pool” (620 reviews)
    “seafood” (416 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Iberostar Paraiso Maya
    Deals
    21 Sep22 Sep
    |
    1 room, 2 adults, 0 children
    Valentin Imperial Maya
    11,869 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Grand Luxxe Riviera Maya
    595 reviews
    #2 of 11 hotels in Playa Paraiso
     
    Catalonia Playa Maroma
    7,409 reviews
    #4 of 5 hotels in Playa Maroma
     
    Iberostar Paraiso Beach
    5,067 reviews
    #6 of 11 hotels in Playa Paraiso
     
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    50
    Reviews (4,976)
    Traveller rating
    Traveller type
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    • More languages

    1 - 5 of 3,805 reviews

    Reviewed 4 days ago via mobile

    Normally, I don't post many reviews unless something was really good or bad. The Iberostar Paraiso Maya is both. First, the really good: Most of the staff are very friendly and hard working. Lovely people to deal with. Now, the bad (remember, they consider themselves...More

    5  Thank SSG2011
    Reviewed 5 days ago via mobile

    I did very much like this hotel although I would suggest that you make sure you upgrade if you come in at the lowest package so you have access to all restaurants , coffee shop area, taco place and free wifi. I had no issues...More

    4  Thank Sadielove75
    Reviewed 5 days ago

    We booked 2 x junior suites with family. Although the suites were bit outdated (shower not working well, leakage shower tubes) housekeeping kept the rooms tidy and clean, and repaired any problems in the room as quickly as possible. The housekeepers were very creative in...More

    2  Thank DocSenang
    Reviewed 6 days ago

    We spent a week at Iberostar Paraiso Maya in June. There were four adults in our group and we had one double room in building 61. Originally we had wanted a building closer to the beach but actually liked this location better, we were about...More

    3  Thank aperio
    Reviewed 6 days ago

    My family and I (kids aged 11,14,18,and 20) were pleasantly surprised with our choice to vacation in Mexico at the Iberostar Paraiso Maya from 8/4 to 8/11. We booked our trip through Trip Guy. They were a wonderful company-emails were answered quickly and they checked...More

    4  Thank Diane L
    Valentin Imperial Maya
    11,869 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Grand Luxxe Riviera Maya
    595 reviews
    #2 of 11 hotels in Playa Paraiso
     
    Catalonia Playa Maroma
    7,409 reviews
    #4 of 5 hotels in Playa Maroma
     
    Iberostar Paraiso Beach
    5,067 reviews
    #6 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Golf Course
    Details
    • Price range
    • US$ 251 - US$ 681 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Playa Paraiso
    • #3 Green Hotel in Playa Paraiso
    • #4 Top resorts Hotel in Playa Paraiso
    • #4 On the Beach Hotel in Playa Paraiso
    • #5 Romantic Hotel in Playa Paraiso
    • #5 Family Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Hotels.com, Orbitz, TravelUp, Cancelon, Hotwire and Cheap Tickets so you can book your Iberostar Paraiso Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Paraiso Maya Hotel Playa Paraiso ,
    • Iberostar Playa Paraiso ,
    • Iberostar Riviera Maya ,
    • Iberostar Hotel Paraiso Maya ,
    • Iberostar Maya ,
    • Iberostar Grand Paraiso ,
    • Iberostar Paraiso Maya Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (4879)
    Pool & Beach (1243)
    Room & Suite (720)
    Dining (416)
    Hotel & Grounds (2889)
    Family and Play Areas (102)
    Bathroom (63)
    Business Centre & Event Rooms (23)
    Nearby
    Iberostar Paraiso Beach
    5,067 reviews
    .26 km away
     
    Valentin Imperial Maya
    11,869 reviews
    1.87 km away
     
    Catalonia Playa Maroma
    7,409 reviews
    2.20 km away
     
    Grand Luxxe Riviera Maya
    595 reviews
    1.14 km away
     
    Nearby Restaurants
    Havana Moon
    582 reviews
    1.41 km away
    Nektar at Vidanta Riviera Maya
    138 reviews
    1.55 km away
    Azur
    106 reviews
    1.57 km away
    Tramonto
    101 reviews
    1.26 km away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    714 reviews
    1.27 km away
    Rancho Bonanza
    702 reviews
    4.25 km away
    El Caracol
    27 reviews
    7.06 km away
    Pro Dive Mexico
    752 reviews
    2.13 km away
    Ask a question
    Questions & Answers
    rod l
    21 August 2017|
    AnswerShow all 3 answers
    Response from srlbjl | Reviewed this property |
    TA blocks e-mail addresses in the forum so replace the ' ' before 'com' below with a '.' rplindo.maya@iberostar com.mx You are allowed to make 2 dinner reservations before you arrive and then you will make the rest with... More
    0
    Votes
    gmacpro
    17 August 2017|
    Answer
    Response from Kelly C | Reviewed this property |
    I was there a week after the incident and the lobby bar was open.
    2
    Votes
    Katie B
    17 August 2017|
    AnswerShow all 2 answers
    Response from jflores634 | Reviewed this property |
    I didn't request or need a crib, but there appeared to be storage rooms on the first floor that were open from time to time (probably from staff getting things from the storage room) and there were plenty of cribs and extra... More
    0
    Votes
    Room Tips
    "High floor, less noisy"
    Read review
    "Higher rooms are quieter."
    Read review
    "I preferred the high floor (3rd) and away from the main pool."
    Read review
    "Building 63 was centrally located and close to the wave pool. Top floor room was nice and quiet."
    Read review
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