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    IBEROSTAR Paraiso Del Mar

    Carretera Chetumal - P. Juarez, Playa Paraiso, Playa del Carmen 77710, Mexico
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    1/10/2017 2/10/2017
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    US$ 245
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    Traveller (4726)
    Pool & Beach (1319)
    Room & Suite (683)
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    Overview
    • Excellent51%
    • Very good32%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “del mar” (970 reviews)
    “star friends” (409 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Occidental at Xcaret Destination
    12,890 reviews
    #71 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,093 reviews
    #12 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,221 reviews
    #3 of 211 hotels in Playa del Carmen
     
    El Dorado Maroma, by Karisma
    3,810 reviews
    #3 of 5 hotels in Playa Maroma
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (4,748)
    There are newer reviews for IBEROSTAR Paraiso Del Mar
    See the most recent reviews
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    2,151 - 2,155 of 3,850 reviews

    Reviewed 5 November 2012

    We travel to Cancun/Riviera Maya twice a year and have stayed at various hotel chains. However, the "Iberostar Paraiso Del Mar" is by far the worst we have visited. The food quality was poor, they served the same kind of food everyday no variety. The...More

    3  Thank cancoba
    Response from IberostarMexico, Quality manager at IBEROSTAR Paraiso Del MarResponded 25 November 2012

    Dear guest, We would like to thank you for choosing our hotel in your recent visit to Mexico and we are deeply sorry to hear about your experience during your recent stay at Iberostar Paraiso del Mar. We appreciate the time you have invested in...More

    Reviewed 5 November 2012

    We stayed at the Del Mar for four nights the last week of October 12. This was our second visit to this property, so we knew what to expect and everything was just as we had remembered. As others have stated, the overall property is...More

    5  Thank dworl1
    Response from IberostarMexico, Quality manager at IBEROSTAR Paraiso Del MarResponded 12 November 2012

    Dear Guest, Thank you so much for this review, and especially for your kind words about our staff, we will passed on our special congratulations to Ana and Victor for such exceptional service. We are so glad to know that you enjoyed all the service...More

    Reviewed 5 November 2012

    21 of us decended on this place from staten island, boston and new jersey. the food at the restuarants was good....the buffets however left alot to be desired . they seemed to to be under staffed and empty trays of food were not readily replenished...and...More

    Thank Christopher S
    Response from IberostarMexico, Quality manager at IBEROSTAR Paraiso Del MarResponded 25 November 2012

    Dear Guest, Thank you for taking the time to share a review on trip advisor about your stay at Iberostar Paraiso del mar. Your comments are very important to us. We are happy that you enjoyed your stay overall and will take much in consideration...More

    Reviewed 4 November 2012

    Resort staff was friendly and very accommodating! This made for a wonderful experience. Food was excellent with lots of variety. Resort was very clean and not crowded. Overall we couldn't have asked for a better place.More

    Review collected in partnership with Iberostar
    4  Thank Rajobie
    Response from IberostarMexico, Quality manager at IBEROSTAR Paraiso Del MarResponded 9 November 2012

    Dear Guest, Just a short note to thank you very much for your wonderful review sent to Trip Advisor. Your insightful comments are highly appreciated. Thank you again for sharing your trip with others who may be considering a stay with us. Looking forward to...More

    Reviewed 4 November 2012

    Stayed Oct. 26 - Nov. 2. The resort was beautiful and the food was good. We loved the steak house a la carte and the Brazilian was enjoyable. The people who worked there were very pleasant and willing to point us in the right direction...More

    1  Thank Anne M
    Response from IberostarMexico, Quality manager at IBEROSTAR Paraiso Del MarResponded 12 November 2012

    Dear Guests, First of all, we would like to thank you for your recent stay at our Hotel Paraiso del Mar and taking some of your valuable time to send us your sincere comments which will help us to improve our guest satisfaction and quality...More

    Occidental at Xcaret Destination
    12,890 reviews
    #71 of 211 hotels in Playa del Carmen
     
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    4,093 reviews
    #12 of 211 hotels in Playa del Carmen
     
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    3,221 reviews
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    El Dorado Maroma, by Karisma
    3,810 reviews
    #3 of 5 hotels in Playa Maroma
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Beachfront
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf Course
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$ 177 - US$ 468 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Playa Paraiso
    • #6 Green Hotel in Playa Paraiso
    • #7 Top resorts Hotel in Playa Paraiso
    • #7 Romantic Hotel in Playa Paraiso
    • #8 Family Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 388
    • Reservation Options
    • TripAdvisor is proud to partner with VISIT US, INC. , Expedia, Hotels.com, Orbitz, Cancelon, Booking.com, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your IBEROSTAR Paraiso Del Mar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Paraiso Del Mar Hotel Playa Paraiso ,
    • Iberostar Playa Paraiso ,
    • Iberostar Hotel Playa Paraiso ,
    • Iberostar Paraiso Del Mar Mexico ,
    • IBEROSTAR Paraiso Del Mar Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (4726)
    Pool & Beach (1319)
    Room & Suite (683)
    Dining (387)
    Hotel & Grounds (2625)
    Family and Play Areas (53)
    Bathroom (23)
    Business Centre & Event Rooms (17)
    Nearby
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    15.23 km away
     
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    3,810 reviews
    4.66 km away
     
    Fairmont Mayakoba
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    frugaltravelerDenver
    20 September 2017|
    AnswerShow all 2 answers
    Response from eokshe | Reviewed this property |
    No cushions on chairs; however, they have some big "beds" by the pool and beach that come with thick pads!
    1
    Vote
    newdrms
    19 September 2017|
    Answer
    Response from Rob R | Reviewed this property |
    There were none. I am sure that there are off resort rentals.
    1
    Vote
    Steven D
    16 September 2017|
    AnswerShow all 3 answers
    Response from jkovoor | Reviewed this property |
    The buffet areas are not Air conditioned. The restaurants I went to, the Mexican restaurant and the Italian restaurants are ACed. So please adjust your attire as you feel suitable.
    1
    Vote
    Room Tips
    "Junior suite close to the pool and beach"
    Read review
    "I stayed in building 53 it was close to the pool and beach"
    Read review
    "Rooms start at 10 beach front to 20 by lobby"
    Read review
    "Our rooms were close to the pools and it was easy and fast to be there whenever we wanted."
    Read review
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