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6/8/2017 7/8/2017
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    IBEROSTAR Paraiso Del Mar

    Carretera Chetumal - P. Juarez, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    6/8/2017 7/8/2017
    Traveller (4651)
    Pool & Beach (1285)
    Room & Suite (670)
    Iberostar Paraiso Maya
    4,915 reviews
    #5 of 11 hotels in Playa Paraiso
     
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    Overview
    • Excellent51%
    • Very good32%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “del mar” (968 reviews)
    “star friends” (409 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Iberostar Paraiso Maya
    4,915 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Moon Palace Cancun
    21,453 reviews
    #22 of 175 hotels in Cancun
     
    Now Jade Riviera Cancun
    8,640 reviews
    #8 of 25 hotels in Puerto Morelos
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,105 reviews
    #31 of 209 hotels in Playa del Carmen
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (4,665)
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    There are newer reviews for IBEROSTAR Paraiso Del Mar
    See the most recent reviews

    11 - 15 of 3,802 reviews

    Reviewed 2 weeks ago

    I don't want to go into a lot of detail but as you read my review and all the others, you have to remember that Paraiso del Mar and Beach are their 2 most basic resorts. You can't have super high expectations when you are...More

    5  Thank TJT0321
    Response from Quality manager I, Quality Manager at IBEROSTAR Paraiso Del MarResponded 3 days ago

    Dear guest, First of all we want to thank you for choosing IBEROSTAR Paraiso del Mar to spend your vacations and for taking the time to share your reviews regarding your recent stay with us. We are glad you enjoyed our beautiful surroundings with its...More

    Reviewed 2 weeks ago

    I had the opportunity to celebrate my wedding at the beach in Iberostar Paraiso del Mar an everything turned out great. I work in hotels so I always look for things to improve in a property, and yes there are many things that can be...More

    2  Thank andreahi15
    Response from Quality manager I, Quality Manager at IBEROSTAR Paraiso Del MarResponded 3 days ago

    Dear guest, Thank you very much for choosing to stay at IBEROSTAR Paraiso del Mar and for sharing your experience about this special moment with us. Ours guests’ experiences and opinions are really important to us and for our everyday improvements. Thank you so much...More

    Reviewed 2 weeks ago

    We planned a family trip and brought out 3 kids with us. (9 year old boy and twin 15 year old girls). We initially booked because we heard there was a great kids and teen club, but we never actually used those services during our...More

    1  Thank Amy B
    Response from Quality manager I, Quality Manager at IBEROSTAR Paraiso Del MarResponded 1 week ago

    Dear guest, First and foremost, we would like to thank you for your recent stay and for taking the time to share this review with us. It is really great to know that you enjoyed our pools, the colorful Caribbean beach, our fantastic food options,...More

    Reviewed 2 weeks ago via mobile

    Never in our 15 years of travel to Cancun and Playa de Carmen have we ever had such horrible service. Greeting was horrible when we walked in, rooms were hot, not clean and bugs everywhere. We asked for adjoining rooms for our kids who are...More

    4  Thank bgarcia1974
    Response from Quality manager I, Quality Manager at IBEROSTAR Paraiso Del MarResponded 1 week ago

    Dear guest, First of all, we thank you for sharing your feedback with us. We believe that our guests’ opinions and points of view are an invaluable tool for our everyday improvements, they help us have a wider perspective. We regret to know that your...More

    Reviewed 2 weeks ago

    The Star Friends made this the best trip ever. Like Alonso, Luis, Miguel Sexy Papi, Gracela, and Karla.. They are very cool and funny! They definitely made this trip the best trip ever, and one that I will never forget!!More

    4  Thank mattjs7
    Response from Quality manager I, Quality Manager at IBEROSTAR Paraiso Del MarResponded 1 week ago

    Dear guest, We would like to thank for choosing IBEROSTAR Paraiso del Mar for your recent vacations. We truly appreciate your comments about the friendly service of our Star Friends, to whom we will share your kind comments. We are glad they made of your...More

    Iberostar Paraiso Maya
    4,915 reviews
    #5 of 11 hotels in Playa Paraiso
     
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    7,105 reviews
    #31 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Beachfront
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf Course
    • Tennis Court
    Details
    • Price range
    • US$ 160 - US$ 615 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Playa Paraiso
    • #6 Green Hotel in Playa Paraiso
    • #7 Romantic Hotel in Playa Paraiso
    • #7 Top resorts Hotel in Playa Paraiso
    • #8 Family Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 388
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, VISIT US, INC. , Orbitz, Hotels.com, Cancelon, TripOnline SA, Travelocity, Cheap Tickets, Hotwire, Evoline ltd and HotelQuickly so you can book your IBEROSTAR Paraiso Del Mar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Paraiso Del Mar Hotel Playa Paraiso ,
    • Iberostar Playa Paraiso ,
    • Iberostar Hotel Playa Paraiso ,
    • Iberostar Paraiso Del Mar Mexico ,
    • IBEROSTAR Paraiso Del Mar Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (4651)
    Pool & Beach (1285)
    Room & Suite (670)
    Dining (380)
    Hotel & Grounds (2596)
    Family and Play Areas (46)
    Bathroom (22)
    Business Centre & Event Rooms (17)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    mikepond
    21 July 2017|
    Answer
    Response from cmarchesano |
    I'm not sure, but I definitely will not be staying here. It's not worth it!
    0
    Votes
    Room Tips
    "Rooms farther from the beach are quieter and closer to the buffets and shopping areas"
    Read review
    "If you want to be close to the beach ask for a room where you can walk out and be there!!"
    Read review
    "Rooms toward the beach and on the corner are perfect for getting to the beach, pool and restaurants."
    Read review
    "We had the third floor and were in building 14 right in the middle if the resort. There are no elevators but..."
    Read review
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