We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/05/2017 08/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mayan Palace Riviera Maya

    Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (2777)
    Pool & Beach (879)
    Room & Suite (257)
    Iberostar Grand Hotel Paraiso
    5,640 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,451 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Grand Velas Riviera Maya
    2,923 reviews
    #2 of 213 hotels in Playa del Carmen
     
    Iberostar Paraiso Maya
    4,732 reviews
    #4 of 11 hotels in Playa Paraiso
     
    Overview

    • Excellent37%
    • Very good31%
    • Average14%
    • Poor7%
    • Terrible8%
    Travellers talk about
    Free Parking
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    4.5 Star Hotel
    All hotel details
    {"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
    Iberostar Grand Hotel Paraiso
    5,640 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,451 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Grand Velas Riviera Maya
    2,923 reviews
    #2 of 213 hotels in Playa del Carmen
     
    Iberostar Paraiso Maya
    4,732 reviews
    #4 of 11 hotels in Playa Paraiso
     
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / PAYBACK
    50
    Reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    Reviewed 28 October 2009

    First off there were 11 of us and we had 3 rooms all in the same building. We were very lucky and were in building 11 I think. It is the very 1st building as you walk from the pool/restaurant area. We stayed in the...More

    Helpful?3  
    Reviewed 24 October 2009

    We had a great time. The hotel is beautiful, very relaxing, amazing huge pool. People are extremely nice. The place is beautiful.

    Helpful?
    Reviewed 18 October 2009

    If you like traveling to a foreign country and then separating yourself from anything that might identify said country as foreign, I suppose this place is for you. Also, if you like overpriced, unappealing, and again, inauthentic food, then this is also the place for...More

    Helpful?2  
    Reviewed 15 October 2009

    Flight – We flew out of LAX on Sept 13, 2009. Flight was fine, nothing too exciting. We flew on Mexicana Airlines. They were on time, served good food & kept the cocktails coming. All at to additional cost! They really know how to treat...More

    Helpful?7  
    Reviewed 11 October 2009

    I was very anxious prior to staying at Mayan Palace, because of the reviews that were given in the past. I went with 7 of my girlfriends, ages 25-59 (wide range) and we all had a wonderful time here. We got an extremely good deal...More

    Helpful?14  
    Iberostar Grand Hotel Paraiso
    5,640 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,451 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Grand Velas Riviera Maya
    2,923 reviews
    #2 of 213 hotels in Playa del Carmen
     
    Iberostar Paraiso Maya
    4,732 reviews
    #4 of 11 hotels in Playa Paraiso
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf Course
    • Tennis Court
    Details
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Playa Paraiso
    • #8 On the Beach Hotel in Playa Paraiso
    • #8 Top resorts Hotel in Playa Paraiso
    • #10 Family Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (2777)
    Pool & Beach (879)
    Room & Suite (257)
    Dining (215)
    Nearby
    Nearby Hotels
    Tropical Escape Hotel
    63 reviews
    .11 km away
     
    Rosewood Mayakoba
    1,601 reviews
    .00 km away
     
    Angelo's Hotel
    109 reviews
    .35 km away
     
    Adventure Experience Hotel
    45 reviews
    .32 km away
     
    Hotel Plaza Playa
    467 reviews
    .64 km away
     
    Nearby Restaurants
    El Oasis Mariscos
    284 reviews
    .18 km away
    Cheester Playa del Carmen
    404 reviews
    .31 km away
    La Floresta
    245 reviews
    .07 km away
    Cantina Don PP
    52 reviews
    .39 km away
    Nearby Attractions
    Galeria Luis Sottil
    27 reviews
    .34 km away
    Mercanti Viaggi
    366 reviews
    .37 km away
    Pro Dive Mexico
    147 reviews
    .00 km away
    PDC Kiteboarding School and Water Sports Center
    216 reviews
    .09 km away
    Questions & AnswersAsk a question
    jgongloff
    Is there snorkeling right off of the pier/beach at the hotel? Thank you
    25 April 2017|
    Answer Show all 10 answers
    Response from italiancowboy | Reviewed this property |
    Beach area is Rocky with seaweed. I would go south to snorkel or book a snorkeling adventure. The rooms, restaurants, grounds, employees and pools were outstanding!!
    0
    Votes
    Courtney C
    Is there any place that plays late night music for dancing on site?
    25 April 2017|
    Answer Show all 5 answers
    Response from richardbU2955WC | Reviewed this property |
    Sorry for the late response but they answered it correctly! Even there not much of a view. At the bar I believe there was a decent view though. Walking out on the pier was beautiful at night with the night breeze and stars... More
    0
    Votes
    Baarish
    Hi We have booked a week at Mayan palace in July. Do they have elevator for the second floor? Thanks in advance.
    21 April 2017|
    Answer
    Response from Nina U | Reviewed this property |
    Hello. Yes, Mayan Palace has elevators & stairs. Enjoy.
    0
    Votes
    Room Tips
    "Request a low-numbered building"
    Read review
    "WELL Mayan Palace in general all are in very bad shape. but closer to pool. if you are far from pool u have..."
    Read review
    "If you stay here try to get a room in buildings 1-5."
    Read review
    "Request a lower-numbered building for access to the pool, i.e. #1-10"
    Read review