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Mayan Palace at Vidanta Riviera Maya

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Traveller (3623)
Pool & Beach (1044)
Room & Suite (334)
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Overview
  • Excellent41%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible9%
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AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (4,424)
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All reviewsplaya del carmenhavana moontimeshare presentationrented a carfront gatetime share presentationbedroom unitplaya expresswater shoessmall kitchenminute walk to the poolhappy hour ishigh pressuretimeshare salesno cash policymain gatemexican fiesta
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1,521 - 1,525 of 3,384 reviews
Reviewed 21 March 2015

We have been a few times. The pool is excellent for kids and their new property upgrades this year were nice. Avoid the sales people, shop for groceries and eat a lot of quesadillas (about all you can cook!) And you'll be fine....

6  Thank trientalis
Reviewed 19 March 2015

I just returned from a week in the Mayan palace. The Mayan palace is enormous. It is also quite isolated. Which makes doing non-resort purchased activities more of a challenge. The parcel kitchen was very small and difficult to use. It was like a cruise....More

3  Thank Terry R
Reviewed 19 March 2015 via mobile

Hard sell timeshare. A bit confusing getting around. No real help from staff on directions within resort. Still had a good vacation. Just dont fall for the riff and do your own thing.............................................................m......More

3  Thank Thomas G
Response from Socialmediamanager1, Manager at Mayan Palace at Vidanta Riviera MayaResponded 17 April 2015

Dear Thomas G: We truly appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. Most of the feedback provided by our guests is excellent; nonetheless, we are always looking for opportunities to exceed our members’ and...More

Reviewed 19 March 2015

We had a great time, we just wish there was more nightly entertainment for the whole family.The food was really good and the staff super friendly we also would if liked if the restaurants had less of a wait time they tell you no reservations...More

1  Thank candicerucaj
Reviewed 19 March 2015

Exchanged our timeshare week for a very large 2 bedroom unit at Mayan Palace. Our unit was in Bldg. #5, half way between lobby and pool complex, the lower the bldg. # the closer you are to the pool. Everyone says the resort is HUGE,...More

7  Thank teakaym
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About
Amenities
Top amenities
Free Internet
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Sauna
Details
Hotel class
Hotel Style
#7 Spa Hotel in Playa Paraiso
#7 Luxury Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
#10 On the Beach Hotel in Playa Paraiso
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Hotel class
Hotel Style
#7 Spa Hotel in Playa Paraiso
#7 Luxury Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
#10 On the Beach Hotel in Playa Paraiso
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3623)
Pool & Beach (1044)
Room & Suite (334)
Dining (239)
Family and Play Areas (50)
Business Centre & Event Rooms (7)
Questions & Answers
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Kelly K
13 June 2018|
AnswerShow all 6 answers
Response from Caleigh G | Reviewed this property |
Yes & yes
0
Votes
Adriana B
3 June 2018|
AnswerShow all 4 answers
Response from Michael P | Reviewed this property |
I would recommend a day trip to Cichen Itza and Cenote tour if your kids can handle a long day on a bus.
1
Vote
Adriana B
3 June 2018|
AnswerShow all 4 answers
Response from gilmorefr | Reviewed this property |
Like Jerry C. I did not see any booster seats on the property. their shuttles are mostly open air trams with bench seats to accommodate many riders. saw many children younger than seven year old riding them.
0
Votes
Room Tips
"Make sure to pack good walking shoes and a water bottle"
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"Room was quite nice and comfortable."
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"Pool side. Bldgs not labeled, ask person that works there how there numbering system works if walking within..."
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"Ask for upper floors on jungle side away from tram road."
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