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Iberostar Paraiso Beach

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Iberostar Paraiso Beach
Iberostar Paraiso Beach
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4,800 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Paraiso Beach
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Showing 3,183: English reviews
Halifax
Reviewed 18 September 2012

My husband and I stayed at the Iberostar Paraiso Beach Sept 9 - 16th. This was our first time to Mexico having travelled to the Dominican Republic in the past. It was also our first time staying at an Iberostar. Arrival: We had hotel transfers included in our package from Air Canada but if yours aren't included it is not...

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Helpful?
19Thank Bananahands
IberostarMexico, QUALITY MANAGER at Iberostar Paraiso Beach, responded to this review

Dear guest, Firstly we would like to thank you for taking the time to write such a detailed review about your stay at Iberostar Paraiso Beach, helping us in our constant search for areas as which to improve in. Thank you for pointing out that you felt well attended and welcomed by our staff. The friendliness and kindness of our...

Reviewed 18 September 2012

Hotel was beautiful! Pool, beach, bars, nightclubs, service, restaurants, room & scenery were great. Loved the swim up bars and the complimentary messages. Yoga on the beach was very relaxing. The daily entertainment by the staff was a lot of fun. The local animal life was also entertaining. Overall one of the best get aways ever.

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Helpful?
3Thank Peggy N
IberostarMexico, QUALITY MANAGER at Iberostar Paraiso Beach, responded to this review

Dear guest, First of all we would like to thank you very much for taking the time to write your thoughts and for sharing such a positive comment about our Iberostar Paraiso Beach on Trip Advisor. We are pleased to hear that we could fulfill your expectations during your family holidays. We are glad you enjoyed our Hotels surroundings, definitely...

Montreal, Canada
Reviewed 15 September 2012

Close to the airport, beautiful grounds, good quality room, beautiful beach, tasty (very tasty!) food, nice shops, friendly people, good service in bard and buffets. This sums up our 10 days @ Iberostar Paraiso Beach, August 14th to August 24th 2012. We traveled Montreal - Toronto - Cancun, the stops in Toronto were a lot easier then expected and saved...

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Helpful?
6Thank Simonna1970
IberostarMexico, QUALITY MANAGER at Iberostar Paraiso Beach, responded to this review

Dear guest, First of all I would like to thank you so much for writing such a nice review about your stay at the Iberostar Paraiso Beach, I am sure that it will help future guests to make their decision easier. Let me emphasize that for us the best satisfaction is to read that one of our best asset is...

Toronto, Canada
Reviewed 13 September 2012

Here's my honest review! We travel to the Caribbean once a year and have done so for the past 2 decades, we are in our 30s with two kids ages 4 and 6. Been to the Mayan 5-6 times, Cuba, St. Martin, Bahamas and Jamaica. We stayed from Aug 29th- Sept 8th, its a nice hotel, definitely on the large...

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5Thank apple413
IberostarMexico, QUALITY MANAGER at Iberostar Paraiso Beach, responded to this review

Dear guest, First of all, we would like to thank you for your friendly comment about your stay in Iberostar Paraiso Beach. It is a pleasure for us to read that you have enjoyed your family holidays among us. Feedbacks like yours are very important to us in order to lead our improvement in guest service . We are glad...

Dawson Creek, Canada
Reviewed 12 September 2012

In a word it was Awesome! Our stay there was in November, weather was what it was. If I recall there was 1 day out of 7 that wasnt great. The resort from the moment we arrived to the time we left was fantastic! The staff from front desk to the beach always had a kind "word". As far as...

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Helpful?
3Thank Tom D
IberostarMexico, QUALITY MANAGER at Iberostar Paraiso Beach, responded to this review

Dear guest, Thank you very much for sharing your opinion about Iberostar Paraiso Beach. It is a pleasure for me to hear how much you enjoyed your holidays among us. Thank you very much for mentioning our cuisine and our staff. The kindness and friendliness of our staff is one of the main principles of Iberostar. It makes us happy...

Ferndale, Michigan
Reviewed 10 September 2012

This place had me cursing it one second and praising it the next. If there's one thing you take from this review it should be that if you consider yourself someone who enjoys good quality food, do not stay here. It will ruin your vacation. I'm not exaggerating...this food is horrid. Everything I ate ended up having the texture of...

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Helpful?
7Thank cpha109
IberostarMexico, QUALITY MANAGER at Iberostar Paraiso Beach, responded to this review

Dear guest I would like to thank you for taking the time to write your comments regarding your stay with us. The best way to improve our service is listening the opinion of our clients in order to offer a better service to our future guests. We deeply regret the fact that we did not fulfill your expectations since our...

Montreal, Canada
Reviewed 7 September 2012

Recent stay. Very clean. Nice Staff. Lots of walking, which let us burn off the extra food and drinks we consume in an all-inclusive. Friends we made needed medical help and were promptly attended and treated professionally and courteously. Food wasn't as good as I expected but lots of variety and good choices in a la carte restaurants like the...

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3Thank Bravo_deals
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, Thank you for taking the time to write a comment about our Iberostar Paraiso Beach on tripadvisor.com Thank you for pointing out our staff. One of the main principles of Iberostar is the kindness and friendliness of our employees. To hear that a guest had an enjoyable holiday is worth the efforts we do day by day and...

Richmond, Virginia
Reviewed 4 September 2012

Just got back from the Paraiso Beach. We had a great week there, helped along by the fact that we got such a good value when we booked in July, and had beautiful weather for the week. With our package, booked directly through Iberostar, we got a free upgrade to an oceanfront junior suite (the suite isn't much bigger than...

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Helpful?
Thank SRinRIC
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, Thank you for taking the time to write this wonderful review about our Iberostar Paraiso Beach. I would like to mention, regarding your comment about our staff and our cuisine. It makes me happy to hear that you felt welcome and that you generally enjoyed our food selection. We try to offer a huge variety and a high...

San Diego, California
Reviewed 4 September 2012

Stayed at the resort Aug 25th, Sept 3rd, 2012. Room 3526. Traveled with family. 2 kids. 6 & 9 The good: Arrived to the resort from the airport. Was amazed by the entrance, lobby. Fountains. Beautiful. Quick check in. The welcome drink came right away :) Made the reservations for the specialty restaurants with the concierge and bellboy took us...

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Helpful?
3Thank DimaPS
IberostarMexico, QUALITY MANAGER at Iberostar Paraiso Beach, responded to this review

Dear Guest, First of all I would like to thank you for your recent stay at Iberostar. We are amazed to read all your comments from your recent experience at our resort, I would also like to thank you for the time you took to share your feedback to us and with our online community. It is a great to...

Ottawa, Canada
Reviewed 3 September 2012

My wife and I stayed here duringing Jan 12 and had a great time, the staff on this resort are great. We stayed in the middle of the resort and were close to the pool and a short walk to the beach. I found the bed very hard the first night and asked house keeping if they had some sort...

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Helpful?
Thank TimothydD
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guest, Such positive and rewarding comments as you own are what motivate us and all members here at Iberostar to keep working hard. Thank you ever so much for the time spent in writing down you experience with us on trip advisor. We are glad to read that you are pleased with our hotel standards, including accommodation food and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraiso." Imaginatively designed lake – pool. Convention centre. The holiday complex is perfectly integrated into the tropical landscape. ... more   less 

Additional Information about Iberostar Paraiso Beach

Address: Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: ₹ 11,538 - ₹ 27,966 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Paraiso Beach 3.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Del Mar
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya
Hotel Style:
#4 Green Hotel in Playa Paraiso
#6 Top resorts Hotel in Playa Paraiso
#6 Romantic Hotel in Playa Paraiso
#7 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Paraiso Beach staff and other travellers.
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Questions? Get answers from Iberostar Paraiso Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spring for the upgrade! We loved being close to the beach to hear the waves!”
 of 5 bubbles lynnd505, 26 Mar 2017 | Read review
“Rooms near the front are loud in the evening at 9-11 pm from the show. Rooms closer to the beach will be further from dinners.”
 of 5 bubbles chrissyb2017, 25 Mar 2017 | Read review
“was in room 3623 which is middle between lobby and beach”
 of 5 bubbles bernie651, 22 Mar 2017 | Read review
“We prefer the Jr Suites, super close to the pool and beach, but it's a hike to the food.. which we liked, felt better about eating so much!”
 of 5 bubbles Brooke417, 20 Mar 2017 | Read review
“We stayed in building 36 which was centraly located. Ideal for us”
 of 5 bubbles sseffgriffin, 18 Mar 2017 | Read review
5 of 5