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Iberostar Paraiso Beach

Certificate of Excellence
GreenLeadersGold level
02/04/2017 03/04/2017
1 room 2 adults 0 children
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Iberostar Paraiso Beach
Iberostar Paraiso Beach
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4,793 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Paraiso Beach
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Showing 3,179: English reviews
Reviewed 2 weeks ago via mobile

I'll keep it simple, clean, friendly, fun, good food and drinks, entertainment wonderful, no mosquitoes at all, yes we had a few bumps in the road but for as long as we were there 6 days, the good out weighed any bads, 1 maintenance problem in the bathroom, fixed within 15 minutes, 1 trip to silver factory/tequila taste and shopping,...

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Helpful?
3Thank Jose F
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, First of all, we would like to thank you for your kind comments, we are really happy to read that you enjoyed our facilities, food, drinks and activities during your stay. We truly appreciate your recommending our resort and we will be looking forward to welcoming you again. Kind regards, Quality Manager IBEROSTAR Mexico

Karlsruhe, Germany
Reviewed 2 weeks ago via mobile

The rooms are spacious and clean. The aircon is not very powerful, they market it as a environment friendly feature. Cleaning service is somewhat superficial but ok. You have a free minibar that is refilled everyday (sodas and beer). The beach is mediocre, there are rocks or riff, better use swimming shoes. The pool for the hotels Mar and Beach...

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Helpful?
1Thank jus7incase
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, Thank you for choosing IBEROSTAR Paraiso Beach to spend your vacations. We are glad to read you enjoyed the cleanliness of our rooms, the shows, disco and the food choices in our buffets. On the other hand, we are sorry to read you had some inconveniences but we are glad to read that they did not tarnish your...

Strongsville, Ohio
Reviewed 2 weeks ago

I would just like to say that we booked an Iberostar again because we had such a great experience last year. I also realize you get what you pay for and although we booked the Lindo last year , we were immediately upgraded to the Maya which was 5 star on all accounts. This year prices were quite a bit...

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Helpful?
6Thank Char12340
Reviewed 2 weeks ago

This resort is a muir 20 minute drive from the Cancun airport. We had a group of 11 so we commissioned a bus service to get us to Paraiso Beach. Upon entering the gate I thought the grounds were stunning. There stamped concrete driveway, and stone work walls were very welcoming. The landscape did not have a plant out of...

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Helpful?
5Thank Steve M
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, First of all, we would like to thank you for taking your time to post the experience you had at the IBEROSTAR Paraiso Beach. Your mention of our grounds, rooms, drinks, pool, beach, animation activities and friendly staff are so greatly appreciated. We were pleased to read that your expectations had been reached and that the windy days...

Montreal, Canada
Reviewed 2 weeks ago

This resort is amazing! My family will have so many great memories here! Beautiful beach, beautiful resort, great food, and the staff and housekeeping is great! Will recommend this place to all of my friends!

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Helpful?
1Thank carocsabai
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, Thank you for your kind comment. We appreciate that you have allowed us the honor of serving you and your family at the IBEROSTAR Paraiso Beach. We are glad to read you enjoyed the food and most of all the service provided by all of our staff members. We hope in hearing from you soon so we can...

St. Catharines, Canada
Reviewed 2 weeks ago via mobile

This review has been a long time coming! We loved it here. Which is why we are coming back this April...Already booked!! The pool is massive! If you want to party and be loud there's a spot for you. If you want to relax and enjoy...There's a spot for you too. It's all one pool and you can float your...

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Helpful?
3Thank jen181735
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, On behalf of hotel staff and management, we are pleased read that you have enjoyed your recent stay at the IBEROSTAR Paraiso Beach that you will be coming back this April. We would like to highlight the fact that all our dishes presented in our Mexican Restaurant are typical from different states in our country; however it is...

Orillia, Canada
Reviewed 3 weeks ago

We had a great vacation here the last week in February. Rooms were spacious and clean. Everyone was so nice and cheerful and couldn't do enough for you. I have never been to a resort where all the staff were so happy and accommodating. Special thanks to Liliania in activity. She was everywhere and having fun with everyone. ( She's...

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Helpful?
3Thank yendor2017
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, Thank you for taking the time to share this comments with the TripAdvisor community. All our staff members work hard every day in order to give you the best and it is an honor to receive such amazing comments from your last stay. We hope you give us the opportunity to welcome you again to give another unforgettable...

Reviewed 3 weeks ago

Just got back from six days here on this resort. Our group stayed at both Paraiso Beach and Del Mar - They are just separated by the very large pool. It's a beautiful huge resort - lots of walking but it's a beautiful walk with the sounds of exotic birds and everyone you walk by is super friendly. The carts...

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Helpful?
4Thank Mia S
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, We would like to thank you for taking the time to share your experience during your stay with us. Our team is so glad to know that you really enjoyed our services and facilities and we appreciate the time you take to acknowledge the efforts of our dedicated staff and no doubt they will be motivated by your...

Reviewed 3 weeks ago

Great resort, everything was very clean. The staff were always friendly and professional. Only downside was that the drinks we're watered down and the beer seemed to be too carbonated especially at the bar where the shows were. Besides that, Very awesome resort!!!!!! definitely 9.5 out of 10

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Helpful?
2Thank Brad B
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, We really appreciate you dedicating you’re the time and effort to share your thoughts about your recent visit to IBEROSTAR Paraiso Beach. We highly value your opinion and are glad to know you liked almost every aspect of our hotel. Thank you once again for your feedback and please know it would be a pleasure to welcome you...

London, Canada
Reviewed 3 weeks ago

Just got back from staying at the beach in the 3300 block. We were a group of 19. Yes the resort is huge but very easy to get around, there are plenty of golf carts driving around to pick you up to were you want to go. ROOMS. Were very clean, house keeping was great fridge was always re stocked,...

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Helpful?
2Thank purplecoach01
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, It is pleasant for us to read you enjoyed the drinks, food, rooms the service provided by our staff. We are sorry that your expectations were not met concerning our restaurants, however, we are glad that your experience was not tarnished by the few issues you had. It will be an honor to welcome you back to IBEROSTAR...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraiso." Imaginatively designed lake – pool. Convention centre. The holiday complex is perfectly integrated into the tropical landscape. ... more   less 

Additional Information about Iberostar Paraiso Beach

Address: Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: ₹ 11,392 - ₹ 28,611 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Paraiso Beach 3.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Del Mar
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya
Hotel Style:
#4 Green Hotel in Playa Paraiso
#6 Top resorts Hotel in Playa Paraiso
#6 Romantic Hotel in Playa Paraiso
#7 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Paraiso Beach staff and other travellers.
825 questions
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Questions? Get answers from Iberostar Paraiso Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“was in room 3623 which is middle between lobby and beach”
 of 5 bubbles bernie651, 22 Mar 2017 | Read review
“We prefer the Jr Suites, super close to the pool and beach, but it's a hike to the food.. which we liked, felt better about eating so much!”
 of 5 bubbles Brooke417, 20 Mar 2017 | Read review
“We stayed in building 36 which was centraly located. Ideal for us”
 of 5 bubbles sseffgriffin, 18 Mar 2017 | Read review
“Our room number was 3706 good location between lobby and beach. Liked being on the first floor.”
 of 5 bubbles suemccray, 16 Mar 2017 | Read review
“Upgrade to a Superior Room”
 of 5 bubbles Can-eh-dian63, 10 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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