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Iberostar Paraiso Beach

Certificate of Excellence
GreenLeadersGold level
15/06/2017 16/06/2017
1 room 2 adults 0 children
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4,911 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Paraiso Beach
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Showing 3,242: English reviews
Sorel, Quebec, Canada
Reviewed 22 February 2013

Very nice resort. Very clean everywhere in the resort. Welcoming, attentive, and professionnal staff. Excellent and varied food. Nice and clean beach. Rooms are spacious and clean. We realy appreciated our stay. We recommend this resort.

Review collected in partnership with Iberostar
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Helpful?
6Thank rayjoan
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guests, Thank you for your review. We are happy to learn that you had an excellent vacation and that you were pleased with our service. Your positive comments regarding our facilities, beach and specially our friendly staff are much appreciated. We are all grateful for such feedback and happy to see we achieved our main goal, which is the...

East Walpole, Massachusetts
Reviewed 21 February 2013

This was our 3rd trip to this hotel. It is a very good value with good food and room, the entertainment has improved. If you want beach, great pools and relaxation, this is where we go. They will also schedule trips to all kinds of other places, zip lines, snorkeling, etc. Would recommend the steak house, japanese restaurant and brazilian...

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Helpful?
5Thank sctravel55
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear repeating guests, First of all we would like to thank you for your loyalty and for taking the time to write about your recent experience at Iberostar Paraiso Beach on Tripadvisor. We are delighted to read your wonderful review; it gives us great pleasure to know that you thoroughly enjoyed your recent holiday with us. Your kind comments regarding...

Peterborough, Canada
Reviewed 21 February 2013

My wife and I visited the Paraiso Beach from January 15 - 29th, 2013. It was our first ever "2 week" vacation and we were worried that we were going to get bored or homesick after always travelling for 7 day stints. We were anything but bored and would have stayed for 2 additional weeks if we could have. Upon...

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Helpful?
7Thank Radioguy J
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guests, On behalf of the hotel Management and all the staff, we would like to thank you for posting your review about your experience at Iberostar Paraiso Beach and of course for choosing our hotel for your vacations! We are delighted to read your great review in relation to your recent holiday and very pleased to know that you...

Ottawa, Canada
Reviewed 21 February 2013

My vacation to the Paraiso Beach hotel was absolutely amazing! I loved everything about this hotel, the staff (they are just too many to name), the ground keepers, the trolley drivers were so respectful and I miss them already. This is the 2nd time I go to this hotel and I highly recommend it. My room was spotless and my...

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Helpful?
2Thank BoomBoom94
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, First of all we would like to thank you for choosing Iberostar Paraiso Beach for your recent stay. Your loyalty is greatly appreciated. We are glad to know that our rooms, beautiful grounds and property as well as our restaurants met your expectations once again. Many thanks for your recognition of our staff’s hard work. They are a...

Thompson, Manitoba, Canada
Reviewed 20 February 2013

This resort was better then I expected! I didn't expect it to be bad either! They were very accommodating and made you feel very comfortable! It is a big resort but only time you need to use the trolly is either goin to the pool or to the lobby, and it ain't as bad as other people complain about it!...

Review collected in partnership with Iberostar
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Helpful?
3Thank Northernfamily2013
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, First of all we would like to thank you for taking the time to share your recent experience with us on Trip Advisor. We are very glad that you enjoyed your vacation and that everything from the location, to the food, rooms and the friendliness and helpfulness of our team corresponded or even exceeded your expectations. The most...

Plymouth, Michigan
Reviewed 19 February 2013

From the welcoming drink to the staff giving us our desired building ( #34), our 6 days were simply more than we thought we'd get. The grounds are just gorgeous; the pool one of the best in our many years of travel and surprisingly they were not as cold as some have suggested. We were in them all the time....

Review collected in partnership with Iberostar
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Helpful?
2Thank Robert G
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, First of all we would like to thank you for all these amazing comments and for choosing our Iberostar Paraiso Beach to spend your recent vacations. We appreciate your feedback since it is the best way to improve the services we offer and in general the facilities at the Resort. The Staff has been informed of all your...

Saskatoon, Canada
Reviewed 18 February 2013

Stayed at Iberostar Paraiso Beach from Feb 1-8 2013 with my husband, 20 month old daughter, my mother, aunt and 16 year old nephew. Check in went quite smoothly although my mom, aunt and nephew had to wait a few hours for their room to be ready. We had also requested a crib in our room and had to ask...

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Helpful?
2Thank Hildygirl
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, Thank you very much for choosing us and for sharing your experience on Tripadvisor. Your comments are very important to us because they provide us with an opportunity to improve our facilities and the service offered to our guests. We are glad to know that you found the areas, the beach, the wildlife and the gardens amazing and...

Toronto, Ontario, Canada
Reviewed 18 February 2013

Lovely location; gardens and wildlife are breathtaking; food is average unless you go go a specialty restaurant which can be hard to book early for kids; long lines (1 hr) to wait to book a restaurant and I was 3rd in line; red wine not the best you have to buy a bottle in specialty restaurant for good wine; watch...

Review collected in partnership with Iberostar
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Helpful?
2Thank donnaclaireb
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear customer, First of all we would like to thank you for visiting Iberostar Paraiso Beach and taking the time to provide us with your valuable feedback in regard to your recent stay with us. Thank you for appreciating our natural style and well maintained areas, they are very representative of our hotels. We are sorry to hear that your...

Toronto, Ontario, Canada
Reviewed 17 February 2013

We spend a wonderful week. The resort is amazing, lots of birds, animals and very green. beach is beautiful and good for swimming . Very nice staff and entertainment team. Only problem is an internet connection that is extremely slow. Due to my busy work schedule I had to check my emails daily and it was a challenge.

Review collected in partnership with Iberostar
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Helpful?
3Thank Oxana221
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guests, Thank you for your kind review about our services. We are pleased to hear that you had a wonderful holiday! It is a pleasure to have been given the chance to serve you. It was encouraging to hear that our grounds, facilities, food and staff service had contributed in making your trip memorable. We regret the situation with...

Montreal, Canada
Reviewed 17 February 2013

If you want a vacation with absolutely no internet connectivity, this is a place for you. Go for it! We were a party of over 20 guests attending a friend's wedding and we had a fabulous time at this resort. I am not going to comment on how well they assist in organizing weddings as I played no part in...

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Helpful?
1Thank Annie C
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, First at all we would like to thank you for your recent visit to Iberostar Paraiso Beach and the opportunity you have given us by choosing us for your vacation in Mexico. Thank you for sharing your experiences about your recent stay in our hotel. It was a great pleasure to read your valuable and encouraging feedback; it...

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15/06/2017 16/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraiso." Imaginatively designed lake – pool. Convention centre. The holiday complex is perfectly integrated into the tropical landscape. ... more   less 

Additional Information about Iberostar Paraiso Beach

Address: Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: ₹ 10,149 - ₹ 30,125 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Paraiso Beach 3.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Del Mar
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya
Hotel Style:
#5 Green Hotel in Playa Paraiso
#6 Romantic Hotel in Playa Paraiso
#6 Top resorts Hotel in Playa Paraiso
#7 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Paraiso Beach staff and other travellers.
886 questions
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Questions? Get answers from Iberostar Paraiso Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to the Lindo resort or visit during low season.”
christy88828, 26 May 2017 | Read review
“Ask for a room at the end of the resort closer to the beach.”
peeks390, 17 May 2017 | Read review
“38/37 were a 3 minute walk from the lobby and a 5 minute walk to the pool”
adamtenhopen13, 15 May 2017 | Read review
“I think there is only one building with ocean views. All the rest of fairly equal.”
4mangos, 11 May 2017 | Read review
“We had a room in the middle, almost equidistant from ocean to lobby that worked well for us.”
  • The lighted pathway to the lobby/beach! So pretty!
vickie752, 6 May 2017 | Read review
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Prices are for 1 room, 2 adults
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