We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
9/10/2017 10/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Iberostar Paraiso Beach

    Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
    Save
    Lowest prices for your stay
    9/10/2017 10/10/2017
    Traveller (5680)
    Pool & Beach (1439)
    Room & Suite (580)
    Grand Luxxe Riviera Maya
    615 reviews
    #2 of 11 hotels in Playa Paraiso
     
    IBEROSTAR Paraiso Del Mar
    4,745 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,983 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Occidental at Xcaret Destination
    12,879 reviews
    #71 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent52%
    • Very good32%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
    Grand Luxxe Riviera Maya
    615 reviews
    #2 of 11 hotels in Playa Paraiso
     
    IBEROSTAR Paraiso Del Mar
    4,745 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,983 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Occidental at Xcaret Destination
    12,879 reviews
    #71 of 211 hotels in Playa del Carmen
     
    Rooms
    9 Oct10 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa Paraiso hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "4360173a2b974bd099a670a672847be9", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":259116,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":10,"year":2017},"checkout":{"day":10,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"4360173a2b974bd099a670a672847be9","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Iberostar Paraiso Beach","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQzNjAxNzNhMmI5NzRiZDA5OWE2NzBhNjcyODQ3YmU5IiwiQUlLIjoiMGQ1MmRjYWMzNDA1NDFiYjk4ZmU5Y2YwNmRkM2Y2YjUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/10/2017", "checkOut": "10/10/2017", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"template":"ibex_room_grid_row_hsx__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (5,128)
    There are newer reviews for Iberostar Paraiso Beach
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,751 - 1,755 of 3,358 reviews

    Reviewed 18 January 2014

    This was our second trip to the Mayan Riviera and I had booked what I thought was a better hotel than our prior trip to ensure we had a luxurious experience. Rather than being treated as a welcome guest from the minute we arrived the...More

    5  Thank Elaina K
    Response from Quality manager I, Quality Manager at Iberostar Paraiso BeachResponded 27 January 2014

    Dear Guest, On behalf of the management we would like to thank you for taking the time to share your recent stay with us on Trip Advisor. We regret to know that you encountered some inconveniences during your stay and you found our Hotel not...More

    Reviewed 16 January 2014

    While I think this is a decent place in many respects, I didn’t like the way hotels are segregated based on their level/price. While on the beach, you will stay where you can find the unreserved hammock. Unbeknownst to you at the beginning of the...More

    5  Thank Alex G
    Response from Quality manager I, Quality Manager at Iberostar Paraiso BeachResponded 23 January 2014

    Dear Guest, On behalf of the management we would like to thank you for choosing us for your vacations. We regret that our category system was not of your liking. As we advertise on our website, Lindo, Maya and Grand are hotels of a different...More

    Reviewed 16 January 2014

    Each winter our extended family&friends travel to somewhere in Mexico, this year was our 3rd time in Cancun/Playa & we had 14 people this year. 2 Penthouse suites and 5 regular rooms. Overall, we were unimpressed with this resort for a few reasons: - The...More

    3  Thank Jane E
    Response from Quality manager I, Quality Manager at Iberostar Paraiso BeachResponded 22 January 2014

    Dear Guest, First of all we would like to thank you for choosing Iberostar for your vacations in Riviera Maya. We appreciate the time you took to share your experience with us on trip Advisor. We regret to know that you found the Hotel to...More

    Reviewed 15 January 2014

    We love walking, so the size of this complex (5 hotels, services of Paraiso Beach and Del Mar are shared, while the Lindo and Maya are sister properties with slightly fancier buildings) was wonderful for us to stroll along the varied scenery. We admired the...More

    3  Thank riverparks
    Response from Quality manager I, Quality Manager at Iberostar Paraiso BeachResponded 22 January 2014

    Dear Guest, On behalf of the management and the Staff of Iberostar Paraiso Beach we would like to thank you for choosing us for your vacations. We appreciate the time you took to share your experience with us on Trip Advisor, and very happy to...More

    Reviewed 15 January 2014

    This was my third time staying in Mexico and I know I will always keep very fond memories of this trip. I stayed 2 weeks ( December 30th to January 13th, 2014 ) and I was with my family ( parents, brothers, aunts, uncles, cousins...More

    5  Thank Roxanne B
    Response from Quality manager I, Quality Manager at Iberostar Paraiso BeachResponded 22 January 2014

    Dear Guest, On behalf of the Management of the Hotel Iberostar Paraiso Beach we would like to thank you for choosing our Hotel for your vacation. We are truly happy to know that our services, facilities and Staff offered you an amazing time with your...More

    Grand Luxxe Riviera Maya
    615 reviews
    #2 of 11 hotels in Playa Paraiso
     
    IBEROSTAR Paraiso Del Mar
    4,745 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,983 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Occidental at Xcaret Destination
    12,879 reviews
    #71 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$ 173 - US$ 435 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Green Hotel in Playa Paraiso
    • #6 Romantic Hotel in Playa Paraiso
    • #6 Top resorts Hotel in Playa Paraiso
    • #7 Family Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 424
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Cancelon, VISIT US, INC. , Orbitz, TripOnline SA, Hotwire, Cheap Tickets, Travelocity and getaroom.com so you can book your Iberostar Paraiso Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Paraiso Beach Hotel Playa Paraiso ,
    • Iberostar Playa Paraiso ,
    • Iberostar Hotel Paraiso Beach ,
    • Iberostar Paraiso Del Mar ,
    • Iberostar Paraiso Beach Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (5680)
    Pool & Beach (1439)
    Room & Suite (580)
    Dining (450)
    Hotel & Grounds (3272)
    Family and Play Areas (99)
    Bathroom (46)
    Business Centre & Event Rooms (33)
    Nearby
    Occidental at Xcaret Destination
    12,879 reviews
    15.21 km away
     
    Valentin Imperial Maya
    11,983 reviews
    1.63 km away
     
    IBEROSTAR Paraiso Del Mar
    4,745 reviews
    .50 km away
     
    Grand Luxxe Riviera Maya
    615 reviews
    .89 km away
     
    Nearby Restaurants
    Il Olivo
    137 reviews
    1.59 km away
    Havana Moon
    585 reviews
    1.16 km away
    Nektar at Vidanta Riviera Maya
    141 reviews
    1.46 km away
    Azur
    110 reviews
    1.32 km away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    717 reviews
    1.40 km away
    Tres Rios Ecopark
    187 reviews
    7.88 km away
    Rancho Bonanza
    707 reviews
    4.04 km away
    El Caracol
    28 reviews
    7.32 km away
    Ask a question
    Questions & Answers
    KaitlynnLauren
    19 September 2017|
    Answer
    Response from Titi Z | Reviewed this property |
    Room service is included with your stay, but with a limited menu items. I used it a couple of times.
    0
    Votes
    Bev232
    19 September 2017|
    AnswerShow all 7 answers
    Response from Lynelle D | Reviewed this property |
    Are you going to spend ALOT of time in your room? Those rooms are going to be at the very end (by the beach, of course) and resort is large. We didn't have an ocean room but we were very close to the pool in the middle of... More
    2
    Votes
    Tbone T
    18 September 2017|
    AnswerShow all 3 answers
    Response from xLucy123 | Reviewed this property |
    This is a large resort! However there are a number of golf buggys (some carry a lot of people) that are driving around the resort all day and night so you don't have to worry about walking.. there is a lot onsite too!
    0
    Votes
    Room Tips
    "Ocean views are nice, very quiet and far away from lobby bar."
    Read review
    "Choose something in the middle of the property so you are about equal distance from the lobby and restaurants..."
    Read review
    "Get either building 35 (middle of property) or 30 (back but by beach and food)"
    Read review
    "Ask to look at the resort map and choose what makes sense to you if you don't want to walk."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing