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Iberostar Torviscas Playa

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Iberostar Torviscas Playa
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3,181 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Torviscas Playa
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Showing 2,317: English reviews
Arkansas
Reviewed 17 April 2017

Travelers included two adults and an infant for five days over a weekend. The weekend in question was Easter weekend which made for a busy hotel and perhaps tested the boundaries of the hotel staffs abilities. Would have normally rated this a two star, but felt the one was more appropriate to offset the five star reviews that obvious have...

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Helpful?
Thank Samuel M
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Samuel, We want first of all to thank you for reaching out to us on Tripadvisor to notify us of your concerns related to your recent Easter holiday with us at IBEROSTAR Torviscas Playa and apologize you feel you experienced an inconsistency in our service. Your feedback is very important to us and we will be making sure your...

Reviewed 16 April 2017 via mobile

Exemplarary service all round, couldnt do anything wrong anywhere. Laundry service, Animation team and special mention to our waiters Hugo and Artem who were professional and attentative. Cant wait to return.

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Thank LancashireBorn
Blackpool, United Kingdom
Reviewed 16 April 2017 via mobile

Great staff good food apart from the bacon at breakfast too fatty! No tea making facilities in the room major downfall for us!! Fortunately took our own kettle also no iron and ironing board!! Very friendly entertainment crew took till the second week before we knew what was what though as you had run out of activity leaflets. The beds...

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Helpful?
Thank Lyn K
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Guest, Firstly we want to thank you for choosing IBEROSTAR Torviscas Playa for your recent holiday to Tenerife and for sharing your experience with us and the readers of Tripadvisor. We apologize for not having met your expectations in providing tea and coffee making facilities. This is not standard practice in all European hotels to provide these facilities in...

Liverpool, United Kingdom
Reviewed 15 April 2017

This is supposed to be 4 star? It's dated old and tired hence it's closing down in a week to be gutted and refurbished! The building was terrible design no flow or continuity. The room was tiny very narrow and claustrophobic, the beds like concrete we woke up aching. The bathroom again tiny you couldn't swing a mouse in it!...

Review collected in partnership with Iberostar
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1Thank pharrison888
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Guest, Firstly we thank you for reaching out to us on Tripadvisor to share your concerns relating to your recent holiday with us at IBEROSTAR Torviscas Playa and apologize that you felt your experience did not meet your expectations. Your feedback is really important to us and we will be making sure your remarks are bought to the attention...

Barnsley, United Kingdom
Reviewed 14 April 2017 via mobile

I cannot find anything negative to say about this hotel. Spacious reception and surrounding lounges. Room comfortable and functional. I take into account the forthcoming upgrade. The staff were excellent with a special mention for Oscar in the restaurant. Food was first class, especially the vast choice. Swimming pools and surrounding areas very good. Location second to none. Will certainly...

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Thank Stuart1270
Nottingham, United Kingdom
Reviewed 13 April 2017

An absolutely amazing holiday. Beautiful hotel with outstanding staff. The children's entertainment team were the best we have ever seen. The bonds they built with our children were fantastic. Each and every one should be extremely proud of the joy they bring into children's lives. I do have to mention Lily and Rachel, they have no idea what a positive...

Review collected in partnership with Iberostar
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1Thank Q3343IZtracyc
A TripAdvisor Member
Level Contributor
4 reviews
6 helpful votes
Reviewed 12 April 2017 via mobile

This hotel is one of the best I've ever stayed in on our first night for dinner there were lobsters , king prawns and numerous other lovely dishes , the hotel was clean but a bit dated but it is undergoing renovations in april2017 after it will be adult only. Brilliant holiday

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2Thank A TripAdvisor Member
Reviewed 12 April 2017 via mobile

My wife and I have just returned from an 8 night half board holiday at the Torviscas Playa Iberostar Star. We stayed in a superior room with a great view of the sea and pool. The food was great, buffet style, lots of choice. Staff were very friendly and more than helpful, nothing was too much trouble. Hotel was clean,...

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Thank Plord01
Wales
Reviewed 12 April 2017 via mobile

I have been to Tenerife many times, but this hotel is by far my favourite, and I'm not easy to please! We stayed all inclusive and we though that the food was lovely, always loads of choice and always hot. The Chocolate fountain was a definite hit with the kids we saw, although we didn't try any, as we used...

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1Thank Fluffnut
Reviewed 12 April 2017

I found the staff in this hotel very friendly and helpful. Overall the hotel is good but one or two things could be better. Firstly we had a corner room which because of the construction had a very high concrete wall on the balcony. This means when you are sitting there is no opportunity to take in the views. Although...

Review collected in partnership with Iberostar
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1Thank Gdas36912

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Free Internet
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
NOTE: The hotel will remain closed from 18 April 2017 to 20 January 2018. We will be improving the facilities so that you can enjoy your holiday at IBEROSTAR even more! We apologize for any inconvenience. The IBEROSTAR Torviscas Playa hotel is a 4-star All-Inclusive hotel in Costa Adeje, Tenerife situated next to the beach. It’s located on the Costa Adeje, in a beautiful area full with nature. Its spacious rooms designed to meet all the guests' needs; entertainment and leisure programmes, and activities specially designed for the very youngest make this hotel the ideal choice for a family holiday in Costa Adeje. Family sized rooms. The hotel’s range of rooms is quite varied. The construction and design of the rooms is based on the guests’ distinct needs. Those travelling with family can stay in spacious quadruple rooms; couples can stay in double rooms and there is also a room for guests with limited mobility. Children, very well cared for. The hotel offers an interesting array of options for children and teenagers at its Mini Club (4- to 7-year-olds), Maxi Club (8 to 12) and Teenie Club (13 to 17). Run by an efficient team of entertainment pros, they plan lots of activities to keep your little ones busy all day long. Fun for the whole family in our hotels, always. A la carte activities. Since leisure and entertainment are very important when choosing a holiday destination, the IBEROSTAR Torviscas Playa hotel strives to offer a superior programme for its guests: a centre with treatments and beauty care, a large variety of sports both inside and outside the hotel, cultural theme nights, various live music performances and shows for day and night time entertainment. Free premium Wi-Fi: Connect to the Internet with Iberostar. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to three devices – to use during your stay. ... more   less 

Additional Information about Iberostar Torviscas Playa

Address: Ernesto Sarti 5, 38679 Costa Adeje, Adeje, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Price Range: ₹ 9,888 - ₹ 18,612 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Torviscas Playa 4*
Number of rooms: 470
Reservation Options:
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Also Known As:
Iberostar Torviscas Playa Hotel Costa Adeje
Iberostar Hotel Torviscas Playa
Iberostar Hotel Adeje
Torviscas Playa Tenerife
Iberostar Torviscas Playa Costa Adeje, Tenerife
Hotel Style:
#20 On the Beach Hotel in Costa Adeje
#24 Family Hotel in Costa Adeje
#25 Luxury Hotel in Costa Adeje
#28 Romantic Hotel in Costa Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Torviscas Playa staff and other travellers.
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Questions? Get answers from Iberostar Torviscas Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't stay bathroom dirty nd black with broken tiles”
post790, 6 May 2017 | Read review
“Sea views have lots of sound at night, be aware”
  • Rough shape here...looks like it hadn't been looked after in a while
  • Outdated, sinlge mattress - rough sleep
samuelm2015, 17 Apr 2017 | Read review
“Book a room that faces the front then you will have a sea view.”
brianrC7147HJ, 8 Apr 2017 | Read review
“we had sea view room sunny in late afternoon, pool rooms view have most sun”
6PaulineMoore, 5 Apr 2017 | Read review
“Sea view sun facing if possible. ”
carlpalmer247, 4 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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