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Hotel Playa Real

Traveller (1248)
360
Panoramas (45)
Traveller (1248)
360
Panoramas (45)
Pool & Beach (162)
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About
Location
Cleanliness
Service
Value
Playa Real is a 4-star hotel located in a prime position on the Adeje Coast close to the cosmopolitan Playa De Las Americas with an All Inclusive Program perfect for families who want a stress-free holiday!
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Property amenities
Pool
Restaurant
Children Activities (Kid / Family Friendly)
Wheelchair Access
Bar/Lounge
Spa
Airport Transportation
Paid Wifi
Paid Internet
Breakfast included
Meeting Rooms
Tennis Court
Fitness Centre with Gym / Workout Room
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Outdoor pool
Breakfast Available
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Family Resort
Family
HOTEL CLASS
Location
Full view
74Somewhat walkable
Grade: 74 out of 100
295Restaurantswithin 0.5 km
44Attractionswithin 0.5 km
Reviews & more
1,856Reviews
1,501Photos
385Q+A
100Room tips
Traveller rating
  • 472
  • 670
  • 422
  • 160
  • 132
Time of year
Traveller type
Language
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  • English
Show reviews that mention
Booked here to celebrate a milestone birthday on a 5 day break. There was 10 guests in the group and everyone had a great time. This hotel was very clean throughout the hotel and rooms were comfortable. Food was great with plenty of variety at each sitting whether breakfast, l
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Response from Chatur H, Manager at Hotel Playa Real
Responded yesterday
Dear Customer: First of all, we want to thank you for choosing the Hotel Chatur Playa Real during your stay in the south of Tenerife. Thank you very much for all your good comments and we hope to welcome you and wish you a happy birthday Sincerely,
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We’ve just returned from 7 days at this hotel and had a fantastic week. We were staying in a suite overlooking the pool which was clean with ample space.

The food was great with a good variety of food each day to keep it interesting. The staff were friendly and helpful.

A gre
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Response from Chatur H, Manager at Hotel Playa Real
Responded 2 days ago
Dear Customer: First of all, we want to thank you for choosing the Hotel Chatur Playa Real during your stay in the south of Tenerife. We will pass all your comments to our colleagues. Thank you very much for all your good comments. We hope to welcome you soon in our hotel. Sincerely,
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Paid nearly £3000 and didn't expect to have to sleep on a camp bed. Usual problem of single parent with 2 children. In this day and age why isn't there a better solution. Hotel was otherwise great. Great for children.
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Review collected in partnership with Jet2holidays
Response from Chatur H, Manager at Hotel Playa Real
Responded 5 days ago
Dear Customer: first of all we would like to thank you very much for having choose the Hotel Chatur Playa Real during your stay in the South of Tenerife. In addition we would like to thank you for sharing your opinion and impressions, since it is very important for us to know and value your stay at the hotel. We would love to welcome you back soon in our Hotel Chatur Playa Real and we would like to remain you that we are at your disposal for any further suggestion or information you might need. With best regards,
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We checked into playa real we was given a room with a view of the children's pool which was taped up and filthy the walls in are room had pen and dirty all round. The bathroom had make-up foundation squirted all up the tiles there were broken tiles on the floor near the door to t
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Review collected in partnership with Jet2holidays
Response from Chatur H, Gerente at Hotel Playa Real
Responded 6 days ago
Dear guest. First of all, thanks for choosing Chatur Playa Real for your stay in Tenerife. We have two kind of rooms in the hotel, Junior Suite and Apartment, both with different prices. You bookes an apartment, if the apartment is dirty as you say, you could change the apartment to another one from the 1st day, but you wanted to stay in a upgrade room (Junior Suite with higher price) We know you are still in the hotel, so please go to the pool area and check the animation during the day (watersports, yoga, aquagym, football, fashion show...) and go to the disco in the night to check the night animation.. We are disgusted that your stay has not been as you expected. Thanks again for choosing us to stay in Tenerife. Best regards!
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This hotel was ok, it looks like it used to be 2 separate hotels but is now just one. One very nice part which it the reception side and the other not so nice side. Although we were all inclusive it was hard to get a drink when the bars weren’t open, soda machines were switched o
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Review collected in partnership with Jet2holidays
Response from Chatur H, Manager at Hotel Playa Real
Responded 5 days ago
Dear Customer: first of all we would like to thank you very much for having choose the Hotel Chatur Playa Real during your stay in the South of Tenerife. tell you that our bars or drink service points are always at the service of our customers, having alternative schedules in each of them serving the established schedules Thank you very much for all your nice comments and we hope to welcome you soon again in our hotel! Best regards,
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Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel Playa Real
The Family Room at the Hotel Chatur Playa Real
Bed Room of Living Room of Junior Suit
Professional photo exclusively commissioned by TripAdvisorHotel Playa Real
The Standard at the Hotel Chatur Playa Real
Previous
I have tried to email the Hotel, however, no reply, so wondering if anyone can help with the menu for Gala Christmas Dinner. Having visited the Canaries for Christmas before the hotel menu did not have any roast potatoes, turkey or gravy on Christmas Day. Wondering if anyone can confirm in order for me to make arrangements in a local restaurant for a "proper Christmas Dinner" if not applicable at the hotel.
Sorry can't help on this one but have a happy christmas regardless
0 votes
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do the junior suite rooms have afternoon sun
Hi, I've stopped at this hotel 4 times now, and I always ask for an odd numbered room on the 4th floor, this gets the sun in the afternoon/evening and have a lovely view of the sea. the even numbered rooms get the sun in the morning and don't have such a good view and are above the restaurant.
0 votes
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Hi, I'm due to travel to this hotel soon with a toddler & infant . My query is , is there plenty for toddler to do & keep occupied ie play park, water park etc . I have checked reviews and seems good but I'm just checking. Also is there supermarkets close to hotel for baby essentials. Many thanks
Yes, small toddler pool and slide is great. Play area next to main pool is a bit old but still ok. Small mini market next to hotel & plenty to do in centre of Costa Adeje for all ages. Animation team have mini disco in evening but check if it’s on when you’re travelling. Overall, great for kids. Have a great holiday!
1 vote
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are they any English tv Chanel’s
Hi Paula Yes there are several UK channels and you are able to get all the soaps and some children's programmes
1 vote
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Do the junior suites have separate bedrooms? Or are the beds in one room?
Hi, the suites have a separate bedroom which has one sliding door one side and a proper closing door the other side, the living room has a sofa bed along with TV, fridge, coffee table and kettle.
0 votes
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Previous
"If you want morning sunshine stay in rooms ending in either 24, 26 or 28. Afternoon sun is ending in 25, 27, or 29"
"both sides (mountain and sea) looks good."
"Choose the junior suites"
"Junior suites on the fourth floor were lovely, great pool view."
"We had a family room which was nice and spacious, but only two chairs and cups ..... for a family of four!"
Previous
PRICE RANGE
US$ 126 - US$ 280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
playa real hotel adejeocean palace hotel
FORMERLY KNOWN AS
Hotel Chatur Playa Real
LOCATION
SpainCanary IslandsTenerifeAdejeCosta Adeje
NUMBER OF ROOMS
178
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