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Neptuno

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Neptuno
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125 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Reviewed 1 September 2016 via mobile

We spent a week here as a family of mum, dad and three boys... Location is great being right on the beach, but terrible in that the beach and promenade are crowded with drinking and drunk teenagers. The hotel is a perfect base to move and explore from though, and the extra glazed screens on the Windows meant that our...

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Helpful?
Thank MBell250
NeptunoFlamingo, Director de Recepción at Neptuno, responded to this review

Dear MBell250, First of all we would like to thank you the time spent writing your valuable report about our Neptuno Hotel. We are glad to know you enjoy your stay with us and our facilities and services. We specially want to thank you your words about the hotel and the staff of our hotel. We appreciate your opinions once...

liverpool
Reviewed 22 August 2016

We have just returned from this lovely hotel. Reception very nice, rooms good size nice bathroom worth gettin sea view as don't think street view would be very nice! Food excellent as my husband is the fussiest eater ever. Clean pool area, staff work very hard and always so polite. 1 minute walk and you're in the sea. Supermarket right...

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Helpful?
1Thank lyndyLiverpool
NeptunoFlamingo, Director de Recepción at Neptuno, responded to this review

Dear lyndyLiverpool, First of all we would like to thank you the time spent writing your valuable report about our Neptuno Hotel. We are glad to know you enjoy your stay with us and our facilities and services. We specially want to thank you your words about the hotel, the food and the staff of our hotel. We appreciate your...

Craiova, Romania
Reviewed 22 August 2016

We stayed at Neptuno Hotel for one week from 05.08 til 12.08 and it was such a beautiful experience. This hotel was recommended by our travelling agency and it was the best choice for us. The room was big and clean, very clean. The position of this hotel is so good, it only takes 1 min max to get to...

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Helpful?
Thank Dana_Andrei
NeptunoFlamingo, Director de Recepción at Neptuno, responded to this review

Dear Dana_Andrei, First of all we would like to thank you the time spent writing your valuable report about our Neptuno Hotel. We are glad to know you enjoy your stay with us and our facilities and services. We specially want to thank you your words about the hotel, the food and the staff of our hotel. We appreciate your...

Craiova, Romania
Reviewed 15 August 2016

On the beach , rooms spacious enough , large bathrooms with bathtub . Personal very friendly , breakfast and dinner are served in Swedish buffet , diversified menu . It was wonderful to eat outside, by the pool . Pool was very clean, same - the outdoor jacuzzi. Their staff really do everything that guests feel good - flowers were...

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Helpful?
Thank Hartmann R
NeptunoFlamingo, Director de Recepción at Neptuno, responded to this review

Dear Hartmann R, We would like to thank you for leaving your impressions online about our hotel. Your opinions will be communicated to our entire staff and will be of great encouragement to continue our efforts and to work harder every day. We hope to welcome you here again very soon. We really appreciate your kindness and we hope to...

Bucharest, Romania
Reviewed 4 August 2016

Hotel arranged simplistic, clean, without own beach, with small pool. Pool towels can be rented for 10 euros / towel, which amount shall be refunded when handed over. Food varied. There is no justification value for money. Near the hotel is very noisy.

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Helpful?
Thank cristina_scrt
NeptunoFlamingo, Director de Recepción at Neptuno, responded to this review

Dear cristina_scrt, We would like to thank you for leaving your impressions online about our hotel. We regret that your stay at the Neptuno Hotel did not meet your expectations. Rest assured that we will take good note of your comments and suggestions. Your opinion is very important to us and part of our continuous process of improvement, with the...

Brighton, United Kingdom
Reviewed 26 May 2016

We have been transfered to this hotel by the mistake but it was really great. +Very good food. Everyone was so kind to our 2yrs old son. +Very clean hotel and quiet even if is it near to "Mega park" ... +Beautiful beach cross the road. Just beautiful. Will definitely come back one day.

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Helpful?
Thank Jamelieee
NeptunoFlamingo, Director de Recepción at Neptuno, responded to this review

Dear Guest Jamelieee, First of all, we would like to thank you for writing your comments on Tripadvisor. It is always a pleasure to learn that our guests were satisfied during their stay with us. Your opinions will be communicated to our entire staff and will be of great encouragement to continue our efforts and to work harder every day....

Bolton, United Kingdom
Reviewed 1 May 2016

The Hotel was IMMACULATE... Spotless and right next to the beach 10/10 for this. This hotel was 99% German occupancy and you can tell. Minimal Spanish staff and maximum German experiences. the food was indeed great and poshly presented but, UNLESS you love German Sausage, Hams, Meats, Cheese, well..... Basically GERMAN FOOD then this is not the place for you....

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Helpful?
Thank Stuart A
NeptunoFlamingo, Director de Recepción at Neptuno, responded to this review

Dear Mrs Eva, First of all, we would like to thank you for writing your comments and share your experience on Tripadvisor. We regret that your stay at the Neptuno Hotel did not meet your expectations. Rest assured that we will take good note of your comments and suggestions. Your opinion is very important to us and part of our...

Hagley, United Kingdom
Reviewed 19 April 2016

The room was excellent overlooking the beach and sea, location was excellent would advice to try to book room above the pool area,local facilities were excellent, the hotel staff were brilliant, we were on half board , the food was excellent and plenty to choose from, very lovely dining room, reasonable wine selection good value, excellent pool and sun area...

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Helpful?
Thank roger m
NeptunoFlamingo, Director de Recepción at Neptuno, responded to this review

Dear Mr Roger M, First of all, we would like to thank you for writing your comments on Tripadvisor. It is always a pleasure to learn that our guests were satisfied during their stay with us. Your opinions will be communicated to our entire staff and will be of great encouragement to continue our efforts and to work harder every...

Reviewed 9 April 2016 via mobile

This hotel is only 15minute private transfer from the airport. The bus stop is just outside the main entrance to the hotel. This takes you into the centre of Palma. No over head aircraft noise. It was a lovely hotel. All staff were very friendly said hello or good morning. Breakfast was delicious, there was plenty of choice from fruit,...

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Helpful?
Thank Megan S
NeptunoFlamingo, Director de Recepción at Neptuno, responded to this review

Dear Guest, We would like to thank you for your nice words about the hotel, the staff, the food and the room. For us the customer satisfaction is our main goal. We hope to welcome you again at Neptuno Hotel in the near future. Yours sincerely, Neptuno Team.

Norway
Reviewed 29 November 2015

Hotel Neptuno is absolutely a good hotel but I didn't like the style. It is a bit oldfashioned if you ask me. The rooms has a good size. But our room was too hot at night and I don't like to sleep with an open door. This was in October and they told that they had closed the air condition...

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Helpful?
Thank tiaNorway
NeptunoFlamingo, HOTEL MANAGER at Neptuno, responded to this review

Dear Client, First of all, we would like to thank you for sharing your opinion on tripadvisor. For us the customer satisfaction is our main goal, therefore we take note of your review in order to improve our service. We hope to welcome you again in the near future. Yours sincerely, Neptuno Team

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Neptuno has an extraordinary beachfront location in the very heart of Playa de Palma. The hotel has 114 rooms, most of them have front or side sea view, 5 of them are junior suites and 3 of them are suites. All our rooms have a terrace with double glazed windows (sound insulation), air conditioning and/or central heating, satellite TV with radio channels, telephone, refrigerator cabinet, safe (with charge) and large closets. Bathroom/WC with two sinks, hair dryer, makeup mirror, telephone and small personal care products. The restaurant has a splendid buffet with a great variety of food and offerings for both guests who wish to follow a special diet as well as those who want to enjoy a great variety of Mediterranean and international dishes. The hotel has in total 2 pools, OUTDOOR POOL with whirlpool, children's section and one access ramp. The terrace is overlooking the sea, has sun beds and parasols, children's playground and ping-pong. INDOOR POOL with whirlpool (open from 01.October to 01.May). Distances: Beach: 35 mts, Medical center: 45 mts, Bus stop: 35 mts, Playa de Palma (center): 470 mts, Golf course: 10 mts, Capital (Palma de Mallorca): 15 kms. (Bus 15 from EMT goes directly to the center of the city), Port: 20 kms. ... more   less 

Additional Information about Neptuno

Address: Calle Llaut 34 | Apartat de Correos 29, 07600 Playa de Palma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range: ₹ 6,449 - ₹ 15,953 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Neptuno 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Neptuno Hotel Playa De Palma
Neptuno Playa De Palma, Majorca
Hotel Style:
#18 On the Beach Hotel in Playa de Palma
#22 Luxury Hotel in Playa de Palma
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Questions & Answers

Here's what travellers have asked, with answers from Neptuno staff and other travellers.
4 questions
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Questions? Get answers from Neptuno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view room”
 of 5 bubbles lyndyLiverpool, 22 Aug 2016 | Read review
“Rooms with the sea view are wonderfull.”
  • view from room
  • triple room
 of 5 bubbles hartmannr2015, 15 Aug 2016 | Read review
“Rooms above the pool area facing west are the quieter”
 of 5 bubbles rogermZ2306HS, 19 Apr 2016 | Read review
“a room facing Mega park is fun with plenty of sunshine.”
 of 5 bubbles DL530, 16 Apr 2014 | Read review
“Best rooms are the ones with a sea view”
 of 5 bubbles 946mandyh, 23 Aug 2013 | Read review
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