Hm Ayron Park
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About
If you’re looking for a family-friendly hotel in Playa de Palma, look no further than HM Ayron Park.
HM Ayron Park is a family-friendly hotel offering air conditioning in the rooms, and it is easy to stay connected during your stay as public wifi is offered to guests.
The hotel features 24 hour front desk and baggage storage. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Playa de Palma. For guests with a vehicle, free parking is available.
When you’re feeling hungry, be sure to check out Kanistesa, which is a seafood restaurant that is popular with locals and out-of-towners alike.
The staff at HM Ayron Park looks forward to serving you during your upcoming visit.
Location
Reviews
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All members of the hotel did everything possible to keep the regulations in regards to the corona virus. There was no point when we didn’t feel safe.
Especially we want to highlight 2 persons:
Mike: He was one of the most dedicated service manager we ever experienced. Besides the fact that he was really friendly and customer oriented, we were astonished by the hospitality mentality and the working speed.
Paola: She was by far one of the most friendly, customer oriented and empathic staff member who always had an open ear for customer requests and the best travel tips for us.
We will definitely come back!
The hotel has been renovated and is spotless and brand new looking everywhere – all very nice.
The positives:
The room was well decorated, great shower, spotlessly clean every day, air con good. No coffee/tea facilities though which we would have liked (we are early risers and there is nowhere in the hotel to get an early coffee before breakfast).
All the grounds are well maintained.
Rooftop bar was nice – good views
Lunch – we had lunch from the poolside. Burgers or pizza and was nice/freshly cooked
Lovely beach 2 minutes walk away with a few bars/restaurants/shops
The negatives:
There are not enough sunbeds – only the Balinese beds were free and you have to pay E40 a day for those! Outrageous cost when its only the fact that there aren’t enough beds that makes you need to have one..
The food – we did all inclusive but after night one, we chose to eat out 2 evenings out of our 4. If you don’t want the freshly cooked (which is pasta every night), the other options are limited, STONE COLD and we often waited for dishes to be replenished. The hotel was quiet so god knows how that would be if they were at capacity. When we pointed out the stone cold food to the waiter, we got told to talk to the kitchen as wasn’t his problem – not the best customer service! That happened twice with different people in the restaurant. The manager though, appreciated our point and did apologise.
Breakfast – much better. Lots of choice.
The staff seem to be ruled by an iron rod and don’t have the discretion to make decisions for the benefit of their guests. For example – there is no water dispenser around the pool (which would be nice) – so asked for the bar to fill my small water bottle for me – and they said they weren’t allowed… really?!
There is nothing to explain the ‘rules’ (and there was a lot of them) – so I went for dinner on my first evening and was told I wasn’t allowed in with flip flops on – very embarrassing and how are you supposed to know? Also you are only allowed wine or beer in the restaurant – not a G&T for example. Please let the guests know to save them the embarrassment… appreciate that with Covid, there is no paper in the room but maybe ensure reception staff tell guest when they check in?
The hotel says it is in Palma – but we had to get the bus to the centre – which took 40 odd minutes. Only E2 each but quite misleading.
Overall, it was really only ‘okay’ – but certainly wont stay again
Just a word of warning, if you have booked an apartment, you may be allocated a room in the ‘Bungalows’ (Rooms 3000 +) These have no balcony, no view and were pretty dark & dingy. Not at all like the apartments advertised on the website. The best rooms seem those in building 2 (Rooms 2000 +) which overlook the smaller ground floor pool, and not the rooms overlooking the street.
Would we return - probably not I’m afraid.
The building, decor, rooms and facilities themselves are worth going back for, not to mention the great choice and quality of the meals served here. The fresh pastries at breakfast were becoming dangerously addictive.
We enjoyed it here thoroughly, managing to destress and fully enjoy being spoiled.
This was exactly what you would hope for in a holiday, sun, peace and everything done for you.
We would absolutely return.
We enjoyed a 10 day stay at HM Ayron Park. The hotel is clean, modern and spacious with 5 lovely pools to choose from including the roof top pools. Breakfast was brilliant with a wide range of food on offer including lots of suitable options for our daughter.
We had a triple room which was ideal as we had a sliding door which we could close between our sleeping area and our daughters, meaning we didn’t need to sneak around when she was sleeping!
The service and staff at the hotel are fantastic. A special mention for Giorgia who is absolutely lovely and gave us many fantastic recommendations for restaurants and things to do during our stay. Our daughter was her biggest fan! We will miss chatting to her each morning.
We felt very looked after by all staff and pleased that we chose somewhere with a lovely atmosphere for our baby.
The only downfall of the hotel is the area - we hadn’t realised it was a party area attracting groups of lads to get drunk. Because of this, we sadly didn’t go to the beach or swim in the sea. We went into Palma for a few meals which we would recommend doing - 20 euros each way in a taxi or you could get the bus. We also found a tapas restaurant called Timbol Tapas just 2 mins from the hotel which was good food so we ate there a number of times.
We will definitely stay with HM hotels again but perhaps not this one due to the area. Thanks to all the staff for a fantastic stay!!
"There is a supermarket five mins away for your water but it was closed when we arrived on a Friday but there are other smaller ones open "Read full review
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