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All reviews indoor pool positive points stayed in a junior suite majority german taxi ride from the airport all inclusive package restaurant staff small gym watch tv german resort german tourists evening entertainment drunk germans short break excellent facilities the air conditioning plenty of choice
We came to this hotel in the mid morning due to an early flight into Palma we were asked to do some paper work in preparation for our check in later in the day. When we checked in later it still took some time which...More
I was at Occidental for 2 weeks. Very nice hotel and staff. Everyone are smiles at you and made you a good day. Rooms are clean every. Quality of food is perfect and plenty for everyone. Has 2 pools that are clean almost every 2...More
1 Thank rares63
Response from GEM-Playadepalma, GEM at Occidental Playa de PalmaResponded 18 August 2018
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and...More
Where do I start .... 1st day wasn't allowed to check in for 5 hours after arriving on a early flight. Was told to come back in a few hours then was told again after I went back I couldn't check in again and to...More
Response from GEM-Playadepalma, GEM at Occidental Playa de PalmaResponded 2 days ago
We first would like to thank you for choosing our Occidental Playa de Palma for your holidays in Mallorca and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas...More
Couldn’t sleep well due to such noisy rooms, desperately need soundproofing, local area is not for the feint hearted - even out of season! Indoor swimming pool needed maintenance, building site next door was very noisy & intrusive.
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We stayed here for a week in one of the apartments located in the grounds of the hotel. It is very well located - close to the beach, near the airport but without the noise and you could stay here without a car. The bus...More
Response from GEM-Playadepalma | Property representative |
The late check outs are depending on availability. We can not confirm it until the day of deparure, but it can be requested during your stay in our hotel. Even though we would like to mention that is having... More
The late check outs are depending on availability. We can not confirm it until the day of deparure, but it can be requested during your stay in our hotel. Even though we would like to mention that is having an extra cost.
Guest Experience Manager