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Traveller (104)
Room & Suite (29)
Pool & Beach (11)

About

Location
Cleanliness
Service
Value
Property amenities
Restaurant
Pool
Free Internet
Bar/Lounge
Fitness Centre with Gym / Workout Room
Airport transportation
Concierge
Kids pool
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Shuttle Bus Service
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Room features
Air conditioning
Accessible rooms
Good to know
HOTEL STYLE
Ocean View
HOTEL CLASS

Location

Full view
84Good for walkers
Grade: 84 out of 100
52Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
254Reviews
119Photos
2Q+A
5Room tips

Reviews

Traveller rating
  • 40
  • 102
  • 64
  • 15
  • 33
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  • English
If you are looking for a quiet and peaceful family holiday this is not the place to go. 90% of the guests are young German who play hard all night outside and inside the hotel rooms. They are friendly but very noisy, shouting from one balcony to the other and playing loud songs
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Response from PABISA H, Director de Relaciones con Clientes at Pabisa Sofia
Responded 29 Jul 2017
Dear Guest, Thank you for taking the time to share your feedback. Whilst we wish you had had a better experience, we welcome the chance to learn from your feedback and use it to improve our service. We work hard to deliver an exceptional guest experience, and it's apparent that in this case we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Yours sincerely, Quality Control Manager Hotel Pabisa Sofia
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I am very sad i had pay for a nightmare !! I spent one week in this hotel with my familly and it was the worst holliday in my life! ! Horrible ! I only sleep 2 night. Young make party in the Room all night and yell all night ! The receptionist didn't help me !! Its an hotel
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Response from PABISA H, Director de Relaciones con Clientes at Pabisa Sofia
Responded 26 Jun 2017
Dear Guest, Thank you for taking the time to share your feedback. Whilst we wish you had had a better experience, we welcome the chance to learn from your feedback and use it to improve our service. We work hard to deliver an exceptional guest experience, and it's apparent that in this case we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Yours sincerely, Quality Control Manager Hotel Pabisa Sofia
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I stayed at this hotel for a week in October. I asked a friend for a resort that was fairly flat as I have difficulty walking uphill, Was told El Arenal and Playa de Palma were good but both resorts were a German and Dutch stronghold which did not worry me. On arrival the
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Response from PABISA H, Director de Relaciones con Clientes at Pabisa Sofia
Responded 9 Dec 2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Quality Control Manager Hotel Pabisa Sofia
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Hotel is very well located, near the beach. Our room was very clean and we were given one with sea view. Dining room is lovely with nice, helpful staff. Nothing to say about the food. It's a pity that such nice hotel with wonderful staff is to be avoided by those who expect
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Response from PABISA H, Director de Relaciones con Clientes at Pabisa Sofia
Responded 19 Sep 2016
Dear Guest, Thank you for taking the time to share your feedback. Whilst we wish you had had a better experience, we welcome the chance to learn from your feedback and use it to improve our service. We work hard to deliver an exceptional guest experience, and it's apparent that in this case we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Yours sincerely, Quality Control Manager Hotel Pabisa Sofía
Read more
This hotel is nicely situated. The rooms are extremely clean. The staff is always friendly and the food is very tasty. I didn't except such a quality for a 3 * hotel. This hotel is good for people who want to party. Lots of young german people, sometimes noisy.
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Response from PABISA H, Director de Relaciones con Clientes at Pabisa Sofia
Responded 4 Feb 2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Quality Control Manager Hotel Pabisa Sofía
Read more
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Zimmer
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123456
Warum sind die Zimmer für so viel Geld so klein und schmuddelig?
"Quieter floors are located in the upper levels"
"If possible ask for a pool view room"
"review we read said higher floors the better, we had 4th floor review also mentioned only two lifts , would imagine when hotel is busy this would be an issue, rooms over pool/garden very good, small but perfectly formed, ok for short breaks"
"Request room over pool so that the sun on your balcony for longer,and you get a sea view."
"Take a room on the highest floor on the side of the street for the fewest noise."
PRICE RANGE
US$ 104 - US$ 268 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pabisa sofia hotel playa de palma
FORMERLY KNOWN AS
Hotel Riu Sofia
LOCATION
SpainBalearic IslandsMajorcaPlaya de Palma
NUMBER OF ROOMS
328
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