We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Cinco Plazas

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Expert photos
Cinco Plazas
Cinco Plazas
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,415 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Cinco Plazas
See the most recent reviews
Showing 1,328: English reviews
Caerphilly, United Kingdom
Reviewed 28 July 2015

lovely apartments nice astmosphere the life guards was brillant with the kids ideal spot for everything will go back again x room 1128 had large balcony out the back as well as the front towels change 3 times in aweek but bedding wasnt change at all x the pools was warm and welcoming and plenty of loungers to go aroundx

 Report
Helpful?
1Thank Elaine D
Port Glasgow, United Kingdom
Reviewed 28 July 2015 via mobile

Family of 4 (2 adults 2 kids aged 10 & 5). Stayed from 6th july for 2 weeks. Rooms are clean, spacious & with plenty of utilities although no air con (apart from a fan). Had an upper level apartment overlooking main pool & beside bar/restaurant. As this was a thomson hotels & with my previous experience of the coma...

 Report
Helpful?
Thank paulza86
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear paulza86, Thank you for taking the time to evaluate your holiday in our complex. We always welcome feedback and all your comments are taken seriously. We hope you have had a pleasant holiday at Cinco Plazas and we hope to see you again soon. For anything you need do not hesitate to contact me. jonay.afonso@nordotel.com Kind regards Jonay Afonso...

stoke on trent
Reviewed 27 July 2015

stayed here 11th may for the 5th time, its the best place to stay. couldn't believe how friendly all the staff were. I would recommend cinco plaza, ive also booked up to go again 24th august! will also be booking for next year. Don't no where some of the bad reviews come from, the rooms need updating but you get...

 Report
Helpful?
1Thank tom0487
Bangor, United Kingdom
Reviewed 27 July 2015

We stayed in the Cinco Plaza on the first two weeks of July. We had a first floor apartment in the Montana Block. We had requested a first floor pool view apartment by email and indeed got what we requested. On arrival the reception staff were very friendly and helpful. The apartment was spot on for the price. It was...

 Report
Helpful?
Thank Tickybum
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear Tickybum, Thank you for your review, and also for all your nice comments which are very helpful for us and also for other customers. We are very happy to hear that you enjoyed your stay with us. Hope to see you soon. If you have any question, please contact me. jonay.afonso@nordotel.com Kind regards. Jonay Afonso General Manager

lisburn
Reviewed 27 July 2015 via mobile

I stayed here from 9th July - 23rd with my hubby & 3 kiddies ( 3, 6 and 10 years) and I can honestly say it was a fantastic holiday. We stayed in a 2 bedroom apartment and had ample space for our family. We were up at the top end of the apartments (number 1121) and this is a...

 Report
Helpful?
4Thank julieannchapman16
Omagh, United Kingdom
Reviewed 26 July 2015

We stayed in these apartments for a second time this year. Lanzarote is a wonderful place to stay and the beach is beyond compare. Although these apartments are reasonably clean they are certainly in need of updating. Our sink was cracked and many of the tiles were cracked or chipped. The pool area is excellent and the holiday was very...

 Report
Helpful?
3Thank 142stagg
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear 142stagg, Thank you for send your review of your stay at Cinco Plazas, we always welcome feedback. The hotel was rebuilt in the 2005 and it is true that it could need some renovation, but we are thinking in order to a best service to our customers. We hope to see you again. For anything you need please contact...

Ireland
Reviewed 25 July 2015

my family are just back from this hotel for the second time and we cant wait to go again. we stayed here for ten days. we found the taxis extremely cheap. There was a convenient supermarket next to us and the hotel itself was very central. the swimming pools were great and people could sit by the pool under the...

 Report
Helpful?
5Thank 218michael
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear 218michael, We are very happy to hear that you enjoyed your holidays at Cinco Plazas. Also I am very pleased to hear so nice comments about our staff and services. We hope you will have the opportunity to return for third time to our complex. We would be delighted to welcome you again. For anything you need do not...

Birmingham, United Kingdom
Reviewed 25 July 2015

Sunbeds....up at 6.30 on holiday to reserve a bed,...I dont think so........Rooms not clean mine was full of mould complained and it was cleaned. Manager why do I keep putting these reviews because you did nothing whilst I was on holiday and im trying to prevent another family getting the same CRAP HOLIDAY !!!! Tip to Cinco Plazas. Instead of...

 Report
Helpful?
5Thank susan f
Reviewed 24 July 2015 via mobile

My family are just back from this hotel for the 2nd time. Ages 40 ,40 and 12 reading some very poor and unjustified reviews it is very saddening to here the lies people are telling. My family went here on the 9th July for 2 weeks. The hotel gets cleaned every day apart from a Thursday and Sunday. The pool...

 Report
Helpful?
11Thank kirstyy123
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear kirstyy123, Thank you for taking the time to evaluate your holiday in our complex, I would like also thank you for your nice and friendly comment. Feedback is always welcome and all your comments are taken seriously. Currently we are working to improve our Wifi service. We would like to see you again soon at Cinco Plazas. If you...

Cork, Ireland
Reviewed 22 July 2015

Was worried after reding some reviews but certainly didn't need to be: Location is very central, nearby large beach/strip. Also several supermarkets, including hotels own, on the doorstep. This meant you need never fear running out of the essentials. Also, taxi ranks nearby, which are extremely cheap.(€3 to old town/€12 to Airport) and the hill that reviewers refer to??? Not...

 Report
Helpful?
13Thank Astack1977
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear Astack1977, First of all thank you for your review, as it is very helpful for us to improve in the future and also for other customers. We are very happy to hear that you and your friends have had nice holidays at Cinco Plazas. We hope you will stay with us again soon. If you need something do not...

887 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (682)
Viewed
Pool/Beach Area (126)
Viewed
Room/Suite (90)
Viewed
Dining (20)
Viewed
Bathroom (22)
Viewed
Hotel & Grounds (82)
Viewed
Family/Play Areas (7)
Viewed
View from Room (44)
Viewed
1:23
Videos (3)
Viewed
Other (288)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (204)
Viewed
Amenities (12)
Viewed
Kid´s Pool (3)
Viewed
Plaza Amarillo Pool (12)
Viewed
Plaza del Sol Pool (24)
Viewed
Plaza Montana Pool (15)
Viewed
Dining (17)
Viewed
Standard Apartment (45)
Viewed
Superior Apartment (47)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Puerto Del Carmen hotels
0.5 km away
La Penita Apartments
La Penita Apartments
#8 of 94 in Puerto Del Carmen
976 reviews
0.4 km away
Montana Club
Montana Club
#13 of 94 in Puerto Del Carmen
657 reviews
0.2 km away
Plaza Azul
Plaza Azul
#31 of 94 in Puerto Del Carmen
495 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Apartamentos Barcarola Club
Apartamentos Barcarola Club
#12 of 94 in Puerto Del Carmen
520 reviews
0.8 km away
Bitacora Club
Bitacora Club
#26 of 94 in Puerto Del Carmen
839 reviews
0.4 km away
Tisalaya Apartments
Tisalaya Apartments
#33 of 94 in Puerto Del Carmen
249 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Cinco Plazas

Address: Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: ₹ 3,849 - ₹ 6,246 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cinco Plazas 2*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Orbitz, Travelocity, Expedia and Cancelon so you can book your Cinco Plazas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cinco Plazas Hotel Puerto Del Carmen
Cinco Plazas Puerto Del Carmen
Cinco Plazas Lanzarote/Puerto Del Carmen
Hotel Style:
#3 Green Hotel in Puerto Del Carmen
#16 Family Hotel in Puerto Del Carmen
#20 Romantic Hotel in Puerto Del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Cinco Plazas staff and other travellers.
167 questions
Ask a question
3 months ago

See all questions (167)

Questions? Get answers from Cinco Plazas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amarillo complex for a noise free stay.”
 of 5 bubbles willtrix, 30 Nov 2016 | Read review
“montana pool rooms the best”
 of 5 bubbles lizafitz, 27 Nov 2016 | Read review
“Rooms on upper level”
 of 5 bubbles philk488, 25 Nov 2016 | Read review
“South facing upstairs best”
 of 5 bubbles mikefF2821HH, 22 Nov 2016 | Read review
“If you are handicapped ask for a ground floor. It's only 2 storeys high.”
 of 5 bubbles 175marieh, 17 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay