We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (917)
Room & Suite (356)
Pool & Beach (105)
You may also like:
See all
Nearby
Overview
  • Excellent18%
  • Very good37%
  • Average26%
  • Poor10%
  • Terrible9%
Travellers talk about
“golf course”(180 reviews)
“cable car”(96 reviews)
“swimming pool”(53 reviews)
AMENITIES
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Smoking rooms available
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Awana Hotel
Offers & Announcements: Shop & Save 40% on room
Offers from Awana Hotel
Offers & Announcements: Shop & Save 40% on room
You may also like:
See all
Nearby
{"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers"],"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (870)
There are newer reviews for Awana Hotel
See the most recent reviews
Filter reviews
833 results
Traveller rating
149
295
222
89
78
Traveller type
Time of year
LanguageEnglish
More languages
149
295
222
89
78
Show reviews that mention
All reviewsgolf coursecable carswimming poolfirst worldtower hoteltheme parkgohtong jayaevery hourshuttle servicegenting skywaycool breezebreakfast spreadrock climbingqueen sizespacious roomfresh airearly check
FilterEnglish
Updating list...
11 - 15 of 833 reviews
Reviewed 31 January 2018 via mobile

This so called 5* doesn’t give its guests free wifi access?!?!?! In India every small cafe/restaurant/Hotel gives wifi. These ppl charge 5RM (Approx ₹82) for 1hr!!! ridiculous in today’s day and age! Would not recommend this hotel to anyoneMore

Thank vastavikta r
Response from RWG_Msia, Social Media at Awana HotelResponded 21 February 2018

Dear Vastavikta, Thank you very much for taking the time to review our hotel. We are sorry to hear the facilities weren't up to the standard you've come to expect from us. Please be rest assured that we will take your feedback constructively and action...More

Reviewed 27 January 2018

Atmosphere clean and wet due to continues rain ( season ) . Bell service helpful stored out luggages pending check in. Rooms look dull need refurbishment badly , limited towel for two person. need to call housekeeping . TV channel , infact nothing too see...More

Thank sivam127
Reviewed 21 January 2018 via mobile

It’s located midhill. There is free shuttle bus service to the Skyway station, which is next to the Genting Premium Outlet. It just takes 5 minutes. The hotel definitely needs an upgrade and renovation. No WiFi. The room my friends stayed was dusty as if...More

Thank Helen H
Response from YujiaLow, other at Awana HotelResponded 25 January 2018

Dear Helen H, Thank you for writing us a review. Please accept our sincere apology for not meeting your expectations during your recent visit. We will surely try to improve our overall infrastructure and facilities as much as possible in the near future. Warmest Regards,...More

Reviewed 10 January 2018

This is my second trip to Awana. Despite the numerous complaints in here regarding the concierge, nothing has improved. Well, I can carry my own luggage, not a big deal. This time I stay in room 23558, facing Genting Premium Outlet (GPO) at level 23....More

Thank JackEzrie
Reviewed 7 January 2018

The room is old and dirty, dust on floor and mold around the corner of the room, breakfast buffet terrible. And the worst part, there is no free parking for hotel guest. We was told by one of staff, there is free parking. Paid 400++...More

Thank AlexSherly
Response from YujiaLow, other at Awana HotelResponded 25 January 2018

Dear AlexSherly We are greatly sorry for the unhygienic experience that you have suffered and the food that we have provided. Rest assure we will take your feedback constructively and action to ensure your next visit to Awana Hotel a memorable experience. Thank you and...More

View more reviews
Most Booked Properties in Genting Highlands
See allSee all
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$ 73 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Smoking rooms available
Details
Price range
US$ 73 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (917)
Room & Suite (356)
Pool & Beach (105)
Dining (83)
Amenities (47)
Family and Play Areas (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Samantha F
2 May 2018|
AnswerShow all 3 answers
Response from JackEzrie | Reviewed this property |
first world hotel at the genting peak. Shuttle always available from awana hotel to awana skyway. from skyway take cable car to the peak
0
Votes
edilsonh2016
19 February 2018|
AnswerShow all 5 answers
Response from Daniel T | Reviewed this property |
Subject to availability, surface car park (non-sheltered) is free, but there will be car parking fee if you choose to park under sheltered car parking facility. Hope this help, and that there is no change in their policy... More
0
Votes
rekhapons
25 September 2017|
AnswerShow all 5 answers
Response from ishakyunus | Property representative |
Those room types (one bedroom condo and club suites) are only available at main block condotel from L1 to L7. Regards
0
Votes
Room Tips
"Get a room with a view of the golf course"
Read review
"Ask for a high floor"
Read review
"Be prepared for any medical emergency ,"
Read review
"Try room 23558. Nasi lemak during breakfast is the best"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing