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About
Location
Cleanliness
Service
Value
All Crockfords rooms & suites feature in-room private steam bath and luxurious Greek Calacatta marble restroom fixtures, made exclusively for Crockfords. The latest one-touch technology allows you to close the blinds, adjust the room temperature, or control the lighting, with a simple push of a button. The elegant hotel offers 18 Signature Suites decorated in three themes, in addition to 111 Superior Rooms and 8 Junior Suites. Technogym Featuring a high-end Italian gym system Tatami Integrates a Zen tea ceremony space Mahjong Includes an automatic built-in mahjong table comes with massage chair.
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Property amenities
Room Service
Free Parking
Wheelchair Access
Casino and Gambling
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Restaurant
Bar/Lounge
Multilingual Staff
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Family Rooms
Accessible rooms
Good to know
HOTEL CLASS
Reviews & more
74Reviews
195Photos
7Q+A
5Room tips
Traveller rating
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Show reviews that mention
It was excellent. We had a really good stay here, the facilities were really nice. Only thing there was no swimming pool... however everything else was great :)

The television had many on demand movies, the hotel room was extremely cozy and welcoming, it was really close to Sky
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Response from ResortsWorldGenting, General Manager at Crockfords Hotel
Responded 2 weeks ago
Dear Mobile2448050995, Thank you for your time sharing your recent experience in Trip Advisor. We are delighted to receive your excellent feedback regarding the hotel and It is our honour to have you staying in our hotel and with an excellent experience. Our team sincerely appreciate your compliments and continue support to their service. We will also look into the dress code attire at Executive Lounge with our Food & Beverage management for further enhance of the guest experience. We are still planning continue to expand our hotel to have an indoor swimming and gym facilities, meanwhile we are offering complimentary usage and transfer our guest to Genting Grand M-SPA and Maxims suite for facilities. Our team are at your service for all the arrangement. We look forward to welcome you back for another longer stay again to the Crockfords Genting Highlands. Should there be any future assistance required, please feel free to contact us anytime. Warmest Regards, The Crockfords Team Resorts World Genting
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+7
Staying at Crockfords Genting has been a wonderful experience and our most memorable Hotel stay thus far. Every member of the hotel staff was above excellent! We feel spoiled. If ever we return to Genting Highland again and if we are lucky enough to get to book the room again (as
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Response from ResortsWorldGenting, General Manager at Crockfords Hotel
Responded 2 weeks ago
Dear JoeSG5555, Thank you for your time sharing your recent experience in Trip Advisor. We are delighted to receive your excellent feedback regarding the hotel and It is our honour to have you staying in our hotel and with an excellent experience. Our team sincerely appreciate your compliments and continue support to their service. We will also look into the dress code attire at Executive Lounge with our Food & Beverage management for further enhance of the guest experience. We also appreciate your feedback regarding your experience during breakfast and we will look into all improvement way to ensure our guest enjoy an excellent experience with Crockfords. We look forward to welcome you back for another longer stay again to the Crockfords Genting Highlands. Should there be any future assistance required, please feel free to contact us anytime. Warmest Regards, The Crockfords Team Resorts World Genting
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This is our 2nd 3 nights' stay in this hotel. Excellent service, cleanliness and high qualities of facilities provided still maintain. Good spread of breakfast coupled with the great staff attitude & service rendered. Proper breakfast setting at level 3 with good ambience,
I thi
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Response from ResortsWorldGenting, General Manager at Crockfords Hotel
Responded 3 weeks ago
Dear RayKoh5343, Thank you for your time sharing your recent experience in Trip Advisor. We are delighted to receive your excellent feedback regarding the hotel and It is our honour to have you staying in our hotel and with an excellent experience. Our team sincerely appreciate your compliments and continue support to their service. We will also look into the dress code attire at Executive Lounge with our Food & Beverage management for further enhance of the guest experience. We look forward to welcome you back for another longer stay again to the Crockfords Genting Highlands. Should there be any future assistance required, please feel free to contact us anytime. Warmest Regards, The Crockfords Team Resorts World Genting
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Hotel is grand and spacious . Thumbs up for the excellent services rendered from the staff of Crockfords Hotel. Special thanks to your staffs, Ms Devan, Mr Jeive and Mr Vijey for the services rendered to us during our breakfast at your lounge . Well done and keep up the good work
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Response from ResortsWorldGenting, General Manager at Crockfords Hotel
Responded 3 weeks ago
Dear Mr. Ser, Thank you for your time sharing your recent experience in Trip Advisor. We are delighted to receive your excellent feedback regarding the hotel and It is our honour to have you staying in our hotel and with an excellent experience. Our team sincerely appreciate your compliments and continue support to their service. Thank you for your compliments to Devan, Jeive & Vijey. We have share with him personally of your positive feedback in order to encourage them to maintain and improve their excellent service deliver to all our guest. We look forward to welcome you back for another longer stay again to the Crockfords Genting Highlands. Should there be any future assistance required, please feel free to contact us anytime. Warmest Regards, The Crockfords Team Resorts World Genting
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We enjoyed our stay at Crockfords Genting Highlands. I love how it is semi-secluded away from the crowded area and gives us a sense of privacy. The service is excellent from reception during check in to housekeeping and breakfast at the lounge. Love the steam bath in the room.
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Response from ResortsWorldGenting, General Manager at Crockfords Hotel
Responded 3 weeks ago
Dear Wander06390984720, Thank you for your time sharing your recent experience in Trip Advisor. We are delighted to receive your excellent feedback regarding the hotel and It is our honour to have you staying in our hotel and with an excellent experience. Our team sincerely appreciate your compliments and continue support to their service. Thank you for your compliments to Vijey and we have share with him personally of your positive feedback in order to encourage them to maintain and improve their excellent service deliver to all our guest. We look forward to welcome you back for another longer stay again to the Crockfords Genting Highlands. Should there be any future assistance required, please feel free to contact us anytime. Warmest Regards, The Crockfords Team Resorts World Genting
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1234568
Do we need to pay deposit before check-in?
Dear Theresa, Thank you for your enquiry about Crockfords Hotel. To ensure a smooth and comfortable stay with hotel facilities and signing privileges within the hotel, there will be a RM200.00 per room per night with maximum RM 1000.00 per room per stay deposit collect upon arrival. Major credit cards and cash are welcome for hotel deposit. Should there be any further enquiry, please feel free to contact us anytime and allow us to assist you personally. Thank you very much for your enquiry and have a pleasant day. Warmest regards, Crockfords Hotel Team
0 votes
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Is there any refrigerator freezer and connecting rooms?
Dear jocelynyl, Thank you for your enquiry. Our hotel provide mini-bar refrigerator and connecting room is available upon request. If there is any special request for storage or room arrangement for your stay, kindly contact our Duty Manager from Crockfords Hotel prior to arrival and we will look after you personally. Thank you very much and looking forward to welcome you to the Crockfords Genting Highlands. Warmest regards, Crockfords team Resort World Genting.
0 votes
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Is there any freezer in the room ?
The staff are super helpful.
1 vote
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How far away is Crockfords to G Genting Grand? To go by Coach bus where do we alight?
Dear Klutzo, Thank you for your enquiry. The location of Crockfords Hotel is connect with our new shopping complex Sky Avenue. Genting Grand hotel is located next to Maxims and Resort Hotel which we may walk thru the Sky Avenue Complex indoor around 10-15 minutes. Should there be any further enquiry, please feel free to contact us anytime. We look forward to welcome you at Resort World Genting. Have a pleasant day. Warmest regards, Crockfords team
5 votes
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Do they have swimming pool? I remember they have an indoor swimming pool when they are sharing the same hotel as Maxim
Dear phang_phang, Thank you for your question. Meanwhile the swimming is under construction. If you require any assistance to use indoor pool facilities at the Resort, please feel free to reach out our Duty Manager and allow us to assist. Should there be any assistance require for reservation, please feel free to reach us and we look forward to welcome you to our new hotel. Have a pleasant journey. Warmest regards, Crockfords team
3 votes
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Previous
12
"All rooms are unique. Choose the Japanese suite if in doubt."
"All rooms are good"
"request for room near the lift"
"Choose a room that is closer to the lift if you do not want to walk a alot."
"choose rooms with mountain view"
PRICE RANGE
US$ 410 - US$ 1,343 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPahangGenting Highlands
NUMBER OF ROOMS
138
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