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Every single staff member was so welcoming and helpful! We specifically remember Julissa at Fusionz treated us so well. Taneisha at Zen Spa gave me the best massage ever! I wish I could remember all the names! I am already planning a return trip! Thank...More
I just returned from Hyatt Ziva in Montego Bay. This is my favorite all inclusive hotel in Jamacia! I have stayed at several and this place has it all plus an incredibly friendly and helpful staff. The food and drinks were great. I can't wait...More
11 Thank portatraveler
Response from ArlettArcherCampbell, Guest Relations Manager at Hyatt Ziva Rose HallResponded 9 August 2018
Thank you for choosing Hyatt Ziva and Zilara Rose Hall to host your recent vacation, and especially for taking the time to share with us your FIVE-STAR review!
We are delighted to know you received an outstanding level of service from our colleagues...More
Amazing resort. The staff treats you like royalty! Toni -Ann was a server who took the time to get to know us and provide excellent customer service! The facility is beautiful and so clean, too! There weee also a lot of healthier options for food,...More
This week has been absolutely amazing! We came as a family for our Arbonne incentive trip and would absolutely come back! Special thank you to the dining, bartending, and server staff: Andrew, Theodore, Fiona, Shaun, Shauna, and Rodney. Because we brought our 2 boys, ages...More
The check in process was a disaster. We arrived at 8pm but waited for 30 minutes to check in. It is totally not acceptable, and we got no apologies for that.The room has zero sound isolation. We can hear neighbor talking, people walking in the...More
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Response from ArlettArcherCampbell, Guest Relations Manager at Hyatt Ziva Rose HallResponded yesterday
The management and staff at Hyatt Ziva and Zilara Rose Hall, thanks you for choosing us to host your recent vacation, and especially for taking the time to share with us your feedback
We are appreciative of your mixed review highlighting aspects of...More
This resort features attentive beach and pool butlers, a Moroccan-themed rooftop lounge, sparkling pools, intimate oceanfront fire pits, and the best jerk chicken in Jamaica. Devoted to recreation and …Morerelaxation, guests are free to enjoy the best the island has to offer, from gourmet cuisine and spacious accommodations, to thrilling sports on land and sea. It's an experience every member of the family will enjoy. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from caroliner338 | Reviewed this property |
We went with our 6 month old and brought baby food with us. There were some things in the restaurant that he could eat if we mashed up (mostly bananas, avocados) but otherwise didn’t see much of a “baby food” selection. If... More
We went with our 6 month old and brought baby food with us. There were some things in the restaurant that he could eat if we mashed up (mostly bananas, avocados) but otherwise didn’t see much of a “baby food” selection. If your baby can eat thicker textures it may be easier to find than just pure purees. We brought a box of baby cereal that we would add bottled water to and enough pouches for our time there.
Sorry not sure about cribs as baby sleeps with us.