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Hilton Rose Hall Resort & Spa

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Hilton Rose Hall Resort & Spa
Hilton Rose Hall Resort & Spa
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2,563 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Rose Hall Resort & Spa
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Showing 2,514: English reviews
Reviewed 27 May 2015 via mobile

It was a great hotel. We enjoyed our stay very much. The facility was very clean. Staff was superb. There was nothing I was disappointed with. (Except the snack bar near the Waterpark - Mangos, was closed for renovations during our visit ) Just another reason to go back. Had a Costco Travel package, great deal.

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Thank cyndib91
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates. Looking forward to seeing you next year. Kind regards,

Roseland, New Jersey
Reviewed 26 May 2015

Great water park sets this place apart. Jamaica is a great place to discover and so easy to get there from US. Private beach means no strangers wandering around selling to the tourists. Rooms are small.

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3Thank ADBorg2222
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates. Looking forward to seeing you next year. Kind regards,

Texas
Reviewed 26 May 2015

Good solid option in the Rose Hall area. Good food especially the Jamaican night and the Italian restaurant. Staff did a good job. Water park is a nice feature. No issues finding a chair on the beach no matter what time of day. Oceanfront is worth the upgrade. Keisha at the front desk and the lady taking the restaurant reservations...

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2Thank sammyb
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities and with the excellent service provided by our staff members especially Keisha. We do appreciate your feedback and comments to which we will share with our team members. We do hope...

Montreal, Canada
Reviewed 26 May 2015

Beautiful hotel resort close to airport in Montego Bay. About 15 minutes from airport to hotel. Checkin was a breeze and we were in our room in about 30 minutes (about 2PM) Very well maintained property could see staff cleaning the premises continuously. All the staff we encountered were extremely friendly and helpful. Too many to name names. Favourite restaurant...

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2Thank OffWeGo4014
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We do hope to...

Southampton, United Kingdom
Reviewed 26 May 2015

We stayed at this hotel for 11 nights and loved every minute. On the day of arrival we got there about 12pm we did have a little wait for our rooms but we were prepared for this before travelling due to check in being after 2pm . We were given a buzzer and were pointed in the direction of the...

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1Thank 89sophie
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We do hope to...

Grayson, Georgia
Reviewed 26 May 2015

We stayed at this hotel for only two nights and it was two too many. We only stayed here because the Iberostar that we had been at all week was sold out over the weekend. The service was TERRIBLE. After having been at a resort where people greeted you immediately and often times asked you multiple times if you were...

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3Thank Kallie J
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are truly sorry that we did not meet your expectations and we do appreciate your feedback and your comments to which we will pass on to our Management Team for corrective action. We do hope that you will allow us to host...

Edison, New Jersey
Reviewed 26 May 2015

A nice family resort. Kids club was a little small but the staff were wonderful with the children. The Lazy pool was great, slides great... Food was good. Lots of variety at the fresh buffet. I was not impressed with the food at the restaurants. I loved the jerk chicken cart that comes around lunch time. We got an amazing...

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2Thank Renabena123
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted that your kids enjoyed the Kids Klub, the Waterpark and the food options. There were some other areas that you provided feedback on and we do appreciate you letting us know as this will allow our Management Team to take...

Atglen, Pennsylvania
Reviewed 25 May 2015

We were a family of 14 traveling from Pa. and Los Angeles. Getting together for a trip like this was great. The resort was pretty and the staff was amazing. We arrived at three different times on Wed. May 13th. Our group of six was the last to arrive but at the request of our nephew, Cynthia, at the lobby...

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5Thank satchel2
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent "Great Family Vacation". Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one. We do appreciate your feedback and comments...

Boca Raton, Florida
Reviewed 24 May 2015

We were a family of 6. We stayed here in April and we loved every minute of it the hotel is in a beautiful setting with fantastic food and lovely staff who were so helpful the facilities were clean we couldn't have asked for better.

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1Thank Gerald K
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We do hope to...

Dunwoody, Georgia, United States
Reviewed 24 May 2015

The Hilton Rose Hall is a beautiful hotel property and our room was lovely. We really enjoyed our stay. It is definitely an all inclusive family resort so if you are looking for a quiet resort to get away for a few days, an adults only resort might be a better option. The food at the Seaside Grill, Three Palms...

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4Thank Sherry P
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you had a great time with us and you were pleased with our facilities, food and with the service provided by our staff members. We do appreciate your feedback and comments to which we will share with...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities

Additional Information about Hilton Rose Hall Resort & Spa

Address: Rose Hall Rd, Rose Hall, Montego Bay 000000, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: ₹ 15,621 - ₹ 32,614 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rose Hall Resort & Spa 4*
Number of rooms: 488
Reservation Options:
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Also Known As:
Hilton Rose Hall Resort And Spa
Hilton Rose Hall Hotel Rose Hall
Rose Hall Hotel
Hilton Hotels Montego Bay
Hilton Rose Hall Resort & Spa Jamaica - Montego Bay
Hotel Style:
#3 Family Hotel in Rose Hall
#4 On the Beach Hotel in Rose Hall
#4 Spa Hotel in Rose Hall
#4 Romantic Hotel in Rose Hall
#5 Luxury Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rose Hall Resort & Spa staff and other travellers.
890 questions
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Questions? Get answers from Hilton Rose Hall Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most of the rooms have some view of the ocean so many excellent rooms to choose from.”
 of 5 bubbles Cathy417, 22 Mar 2017 | Read review
“west tower high floor, golf course view for beautiful sunsets”
 of 5 bubbles SimiK347, 20 Mar 2017 | Read review
“Rooms are very small. Do not recommend having 4 ppl in a room.”
 of 5 bubbles cemiller2017, 20 Mar 2017 | Read review
“Sixth floor oceanview was breathtaking view.”
 of 5 bubbles timnadia, 19 Mar 2017 | Read review
“ask for ocean view - that way you can see the ocean as well as the pool area.”
 of 5 bubbles mlogs81, 15 Mar 2017 | Read review
5 of 5