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The Naini Retreat by Leisure Hotels Group

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Traveller (1811)
Dining (91)
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About

#2 of 10 resorts in Nainital
Location
Cleanliness
Service
Value
Travellers' Choice
Wrapped in quiet Himalayas, Nainital is one of India's most elite hill stations. Once the residence of Maharaja of Pilibhit, The Naini Retreat, one of the finest hotels in Nainital, has a majestic building exuding an Old World Charm that houses the most modern luxuries one could ask for. The hotel is one of the finest hotels in Nainital. Furnished with all the modern day amenities, the Hotel blends the world of hospitality with exceptional services for each of its guests.
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Property amenities
Free parking
Free internet
Bar / lounge
Game room
Entertainment staff
Kids stay free
Indoor play area for children
Free shuttle or taxi services
Secured parking
Wifi
Restaurant
Breakfast buffet
Outdoor dining area
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Housekeeping
Private balcony
Room service
Safe
Sofa
Coffee / tea maker
Flatscreen TV
Telephone
Bottled water
Private bathrooms
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Room types
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Romantic
Languages Spoken
English, Hindi
1,951Review40Q+A100Room tips
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Voyager58212965295 wrote a review Mar 2024
1 contribution
+1
The hotel is exquisite, the staff, the food, the accommodation, everything adds up and makes a perfect stay. The food is fit for all tastes and the view is breathtaking. A must visit and worth every penny. P.S: Mall road is walking from the resort.
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Date of stay: March 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at The Naini Retreat by Leisure Hotels Group
Responded 1 week ago
Dear Guest, Thank you for your positive feedback which will be shared with the entire team. Such feedback helps us in monitoring our key processes so that we are able to provide defect free product and services to all our guests. We look forward to welcome you back to your home away from home in the near future. Warm Regards, Team Naini Retreat Nainital
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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swagata r wrote a review May 2023
Mumbai, India12 contributions2 helpful votes
+1
Hotel's Favourite
The staff was very warm, polite and alert. Special mention must be made of Chef Parihar, Mr. Tara and Mr. Shyam . The service was just flawless - just NO apology moments. It seemed they really understood what a holiday tour mean for a working couple and they did everything humanly possible to make it picture perfect. The food experience - starting from Breakfast buffet in Gurney House with love flute, to high tea in Stella Bar (the area outside Stella Bar is soooooo picturesque) and dinner in open Walnut Cafe- we all tasty and fresh. The yatch ride in Boat Club was a beautifully curated . I recommend it - for all. The spa experience with Riya was superb too. I thank all the staff of The Naina Retreat for this beautiful experience.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Leisure Hotels, Owner at The Naini Retreat by Leisure Hotels Group
Responded 15 May 2023
Dear Guest, Thank You for choosing to stay at the Naini Retreat and writing a wonderful review on TripAdvisor. It is indeed very heart-warming to know that you enjoyed your stay in all aspects. It is our goal to ensure that all our guests leave with happy memories of their stay. I hope you will recommend us to your friends & relatives. Warm regards, Team The Naini Retreat
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sanil Nair wrote a review Mar 2024
New Delhi, India58 contributions7 helpful votes
A luxury Hotel in the middle of beautiful Nainital Hills.We took Duplex room and it was quite well maintained.The property is big and gives a fantastic view of Nainital Lake.The property offers different room categories,bar,live music in evening alongside bonfire and during breakfast a gentleman playing soothing flute.Top of cherry is complimentary shuttle service to and from Mall road.Special mention to lovely staff ,right from Leader,General Manager,Mr D S Jeene to Front Office Manager,Mr Rohit Bisht.They are always approachable and make sure guests are comfortable .My family loved this property, and we intend to come here again.Highly recommend others. Just a tip for elderly people-there are lot of stairs right from parking to reception and further to rooms.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at The Naini Retreat by Leisure Hotels Group
Responded 1 week ago
Dear Mr. Nair, Thank you for your positive feedback which will be shared with the entire team. Such feedback helps us in monitoring our key processes so that we are able to provide defect free product and services to all our guests. We look forward to welcome you back to your home away from home in the near future. Warm Regards, Team Naini Retreat Nainital
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ami895 wrote a review Mar 2024
3 contributions1 helpful vote
We checked in today that is 31st march 2024 and after enquiry regarding the services we have been told that the shuttle service is available from hotel to mall road from morning to 8pm in the evening . After roaming we came back to the boarding point at 7.35pm for the pick up and till 8.10pm no shuttle came for the pick up and when we called hotel then no responsive reply was provided and even on complaining at the reception , the executive was least bothered on our feedback regarding the experience . Might be its 5 star but services are not even upto 3 star standards . Very poor response from the staff . Highly unprofessional .
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at The Naini Retreat by Leisure Hotels Group
Responded 1 week ago
Dear Guest, Greetings from The Naini Retreat ! We appreciate you sparing your valuable time to share feedback of your experience. We apologize that we did not meet your expectations. We have noted all your concerns, kindly do accept my sincere apologies for the same. We have taken this matter up very seriously with all the concern people and have immediately enforced corrective action. It is only in the ways of these feedbacks that we are able to step back from our day to day operations and look at any comments-both constructive and positive to ensure that we make the necessary changes in our operations and that this does not happen again. I request you to treat this incident as an aberration and I look forward to welcoming you back to our resort on your next trip to The Naini Retreat. Best regards, Entire Team The Naini Retreat Nainital
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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laksh2010 wrote a review Mar 2024
Mumbai, India16 contributions6 helpful votes
The property, the service and the food all excellent. The rooms were adequately heated despite it being sub-zero in the nights. The view of the lake from the deck is breathtaking. A lovely live music night was the highlight of the evening. Anytime we are back in Nainital, we are sure to stay here again.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at The Naini Retreat by Leisure Hotels Group
Responded 4 weeks ago
Dear Guest, Thank you for your positive feedback which will be shared with the entire team. Such feedback helps us in monitoring our key processes so that we are able to provide defect free product and services to all our guests. We look forward to welcome you back to your home away from home in the near future. Warm Regards, Team Naini Retreat Nainital
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trail58156987537 wrote a review Mar 2024
1 contribution
Excellent services , we are here for celebrating our 50th anniversary here, hotel staff is so cooperative we have enjoyed a lot everyone is so good with us. Mr. Jeena Rohit, Lakshita,Talib CS Parihar Shrikant all are great. Great people here. Must visit soon.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, Owner at The Naini Retreat by Leisure Hotels Group
Responded 4 weeks ago
Dear Guest, Thank you for your positive feedback which will be shared with the entire team. Such feedback helps us in monitoring our key processes so that we are able to provide defect free product and services to all our guests. We look forward to welcome you back to your home away from home in the near future. Warm Regards, Team Naini Retreat Nainital
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yugandhara wrote a review Mar 2024
1 contribution
Excellent hospitality and staff, beautiful property. Amazing food and the welcome drinks were heavenly. Must visit. There’s a bakery that works on order basis, we also ordered a cake but the chef wasn’t clear on timing and I forgot to time the order. Totally missed the cake that we badly wanted to try. The chef can be a bit more proactive in asking for timings of delivery.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at The Naini Retreat by Leisure Hotels Group
Responded 7 Mar 2024
Dear Guest, Thank you for your positive feedback which will be shared with the entire team. Such feedback helps us in monitoring our key processes so that we are able to provide defect free product and services to all our guests. We look forward to welcome you back to your home away from home in the near future. Warm Regards, Team Naini Retreat Nainital
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sumit Arora wrote a review Feb 2024
Moradabad, India3 contributions1 helpful vote
Excellent experience as always. The staff is extremely courteous. The good is wonderful. The experience at the deck was unbelievable. The entire team from Mr. Jeena to Mr. Parihar has always been amazing. Keep up the good work. Looking forward to be there soon.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at The Naini Retreat by Leisure Hotels Group
Responded 29 Feb 2024
Dear Guest, Thank you for your positive feedback which will be shared with the entire team. Such feedback helps us in monitoring our key processes so that we are able to provide defect free product and services to all our guests. We look forward to welcome you back to your home away from home in the near future. Warm Regards, Team Naini Retreat Nainital
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sherpa35579181362 wrote a review Feb 2024
1 contribution
Every was superb the hotel the staff food ambiance the lake view from the hotel was just amazing we stayed with my family friends we enjoyed a lot in hotel everyone is so good helped us for making our stay comfortable special thanks to Mr Jeena Mr Parihar Mr Rohit Mr Shrikant thanks to all
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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RTalwar wrote a review Feb 2024
Gurugram (Gurgaon), India5 contributions
Property was too good we stayed at hill view room room has a good view with sit out area and the hotel ambience was also excellent staff was superb all facilities are just amazing we enjoyed a lot specially mention Bhuwan Lakshita and Rohit pick up and drop service is good that really helped.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at The Naini Retreat by Leisure Hotels Group
Responded 28 Feb 2024
Dear Mr. Talwar, Thank you for your positive feedback which will be shared with the entire team. Such feedback helps us in monitoring our key processes so that we are able to provide defect free product and services to all our guests. We look forward to welcome you back to your home away from home in the near future. Warm Regards, Team Naini Retreat Nainital
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹13,462 - ₹18,645 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the naini retreat hotel nainital, naini retreat hotel nainital
LOCATION
IndiaUttarakhandNainital DistrictNainital
NUMBER OF ROOMS
52
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE NAINI RETREAT BY LEISURE HOTELS GROUP (₹̶2̶0̶,̶0̶6̶7̶) ₹16,388 (Nainital) Resort Reviews, Photos, Rate Comparison

Frequently Asked Questions about The Naini Retreat by Leisure Hotels Group
Which popular attractions are close to The Naini Retreat by Leisure Hotels Group?
Nearby attractions include Goddess Naina Devi (0.2 km), Governor's House Raj Bhawan (0.3 km), and Naina Devi Temple (0.2 km).
What are some of the property amenities at The Naini Retreat by Leisure Hotels Group?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a spa.
What food & drink options are available at The Naini Retreat by Leisure Hotels Group?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at The Naini Retreat by Leisure Hotels Group?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Naini Retreat by Leisure Hotels Group?
Conveniently located restaurants include Sakley's Restaurant & Pastry Shop, Embassy, and Anupam Restaurant.
Are any cleaning services offered at The Naini Retreat by Leisure Hotels Group?
Yes, dry cleaning and laundry service are offered to guests.
Does The Naini Retreat by Leisure Hotels Group offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Naini Retreat by Leisure Hotels Group?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to The Naini Retreat by Leisure Hotels Group?
Many travellers enjoy visiting Governor's House Raj Bhawan (0.3 km).
Does The Naini Retreat by Leisure Hotels Group have any great views?
Yes, guests often enjoy the mountain view available here.