The Pavilion
Near High Court Mallital, Nainital 236001 India
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About
#17 of 206 hotels in Nainital
Location
Cleanliness
Service
Value
The Pavilion is a family hotel situated in the heart of Nainital. With its parking area, children's park, activity room and open spaces and spacious rooms it is an apt hotel for families and people travelling in smaller groups and also for solo travelers. We have tried to maintain the old world charm of the hotel which was originally build in 1880 and was run by Mrs Pert as a tea parlour. We are proud to run a hotel which had evolved into a landmark which is loved by all.
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Property amenities
Free parking
Internet
Restaurant
Children Activities (Kid / Family Friendly)
Baggage storage
Newspaper
24-hour front desk
Express check-in / check-out
Parking
Breakfast buffet
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Desk
Private balcony
Room service
Safe
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Iron
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Room types
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mountain View
Languages Spoken
English, Hindi
Location
67Somewhat walkable
Grade: 67 out of 100
15Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
448Reviews22Q+A100Room tips
Reviews
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One of the best hotels in its category. Very nice location, peaceful surrounding, away from chaos of the main town, but yet eaasily accessible. It is a heritage hotel with nice rooms with good amenities, open area, play area, parking. Food is good and staff is co-operative
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Date of stay: October 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I was coming back to The Pavillion after almost 10 years and was surprised at the makeover of the hotel. We stayed in the Heritage family suite which has 2 huge bedrooms with king size beds and 2 huge bathrooms, which is a rarity in Nainital. The resort is shining and looks new with all the renovation. Mall road is a 10 minute walk while going downhill, but coming up is longer, although it doesn't feel very tiring. The gaming room was a bit of letdown as everything needed maintenance, the TT table has broken pads, The carrom board is rough with only coins missing, Chess has missing pieces. We did not have food so cannot comment on the quality. Better to take without meals as anyway one tends to go out for eating at the mall. The major plus point is ample parking. If you are going to drive in your own car, then be aware that during peak season of May-Jun, as per new rules, you can take your car inside Nainital only if you show confirmed booking of a Hotel which has its own parking. If you are driving up via Kaladhungi, there is a checkpost 1 km before nainital where they will check your booking and if you have booked a hotel without parking, then you will have to leave your car at a parking near the check post and take a cab to your hotel. This is true for all other entries to Nainital, so come prepared accordingly.…
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Date of stay: May 2023
Value
Location
Service
Room Tip: A bit expensive but considering the other places, it is worth a stay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
We booked this place via MakeMyTrip, which also meant we did the full payment before the stay period. We were given room 205, (claimed to be upgraded by the hotel). Pics attached will surprise the reader, of the standard of an upgraded room!! How much worse would then a standard room be, I wonder. Points that made the stay totally disappointing - It being a very cold Hill station, one would expect 24 hrs hot water. BUT, hot water available only in the morning and evening between 6 & 9 - No wifi....they give u username and password. But it doesn't connect ever. An eyewash and bluff - The room had steps inside the room, (in front of bathroom and next to bed), due to which I fell twice in the room!! - Room heaters available only on demand - When we requested to change rooms, they showed another room in same wing that had horrible stench of some chemical used as insecticides. They claimed it was phenyl. Are hotel rooms supposed to stink of phenyl to?!?! - We requested for another room that was empty. They came back saying the room was occupied. Nobody came that entire day as they claimed. They prefer keeping a room shut than having a customer satisfied. The room we paid for, wasn't cheap. 5280/- for the room they gave was a rip off..... - The floor was dirty, the sofa was stained, walls were leaky, the list can go on. The photos will justify my words. The only saving grace was the breakfast that was served in the morning. LESSON LEARNT is that the hotel keeps aside the bad rooms for MakeMytrip clients as the hotel has already received the payment and they have nothing to lose. Customer happiness and satusfaction is last in their list. They give the nicer/neater rooms to walk-ins as the clients take the room only after checking the rooms themselves. Pics attached to show the state of the so called "upgraded room" we stayed in......avoid advance payment.....they dont give you good rooms…
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This place is overpriced for the amenities, or should I say lack of amenities. The rooms we got where of different sizes, tucked away at the end of a corridor on the ground floor with no views at all or a balcony. They rooms were clean but one was small and other big though we paid the same rate for two standard rooms. The amenities are basic, a wardrobe and basic toiletries. One room had a coffee maker the other was missing the kettle. The bathrooms are clean but don’t have hot water all the time. So if it’s middle of the day, you will need to wait for the hot water to start as the water is freezing cold here. The Wi-Fi shows up but does not work. The hotel seems to have good rooms but it’s also a game of luck. I saw at least two other guests who asked for a change of room. Remember, you are paying around Rs 4000 for a room here a night. That’s almost what you pay for a star hotel in a metro city. The one good aspect here is the good food and friendly staff. However, I could not help but notice how the waiters hung around the main galley of the hotel, the only place with good mobile connectivity. This is not what I expected, certainly not for the money. Also, it’s a distance from the centre of the town and the restaurants so you will need climb uphill to get back which is not easy. Disappointed.…
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Date of stay: April 2023Trip type: Travelled with family
Room Tip: Insist on a room with a balcony.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The best hotel in Nainital. Great food, great Ambience, great people. Thanks to wonderful manager Mr Kamesh for everything! A must visit hotel in Nainital. Nice staff. Parking available. Nice view form the hotel. Children Playing area and badminton court for leisure.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very dirty and not worth spending your money. We stayed only for a night as we had booked on agoda. Their suites are much better but the other rooms are not clean and hygienic at all. Pl don't book if suites are not available. The toilets did not have sprays, faucets broken n smelly rooms
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Go for suites
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was my second stay here . First the positives Hotel location is prime . Hotel looks good well renovated Good parking space Negative No drinking water in room.its alright I understand but I asked twice with the wait of almost half and hour and more finally I had to go to the reception and ask if I can have some water . Very questionable service. Rooms were very spacious but cold at same time so had to ask for extra blanket . Breakfast doesn't have options .
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We stayed in the heritage family room which is garden facing . The room has 2 huge bedrooms & 2 bathroom. - staff : very Courteous staff especially Prakash who took care of our needs . - cleaning : Room were cleaned on a daily basis & well maintained - location : located very close to Mall Road , next to high court - food : decent buffet spread of breakfast & affordable prices for food for lunch / dinner. Has play area / indoor sport room .
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Date of stay: February 2023Trip type: Travelled with family
Room Tip: They have parking space for private cars
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had a very good stay in Feb 23. - Very spacious rooms with all amenities - Location is good, walkable to the lake and eating joints - Play area for kids - nicely maintained garden - Good breakfast options - not overly priced Things that can be improved: - hot water in evenings
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel is on Mallital road and a goof walkable distance from Mall road if you want to walk. We had booked standard rooms as only those were available. The rooms we got on the 2nd floor were dingy and smelly and too congested. We asked for change of rooms as these were very bad and the toilets were old and sprays not working. We were shown 2 suites which were much better and we went out to do some sight seeing. We got back to know the suites were given out and again there were no choices. We were then given 2 br rooms one with 2 single beds and a double bed. This was better but not stay able and made us feel glad we had booked only for 1 night. The taps were broken and not checked before hand. How did they get the customer awards for 2017 is a wonder. Pl don't book here except for the double suites rest are all dumps…
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
$33 - $52 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the pavilion hotel nainital
LOCATION
IndiaUttarakhandNainital DistrictNainital
NUMBER OF ROOMS
34
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Frequently Asked Questions about The Pavilion
Which popular attractions are close to The Pavilion?
Nearby attractions include Tibetan Market (0.5 km), Khurpa Taal (0.4 km), and Nainadevi travels (0.1 km).
What are some of the property amenities at The Pavilion?
Some of the more popular amenities offered include an on-site restaurant, free parking, and breakfast buffet.
What food & drink options are available at The Pavilion?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to The Pavilion?
Conveniently located restaurants include Baker's Hut, Shan-E-Punjab, and Dominos.
Are any cleaning services offered at The Pavilion?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Pavilion?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to The Pavilion?
Many travellers enjoy visiting Governor's House Raj Bhawan (1.1 km).
Does The Pavilion have any great views?
Yes, guests often enjoy the mountain view available here.