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Court Road Mallital, Nainital 236002 India
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (103)
Room & Suite (22)
Dining (16)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#9 of 189 in Nainital
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled amidst green oaks, deodars and a beautiful kidney shaped lake reflecting the green from the densely forested hills that surround it, is an eighteenth century bungalow with outhouses and Tennis court. It has 24 exquisite rooms divided into four categories to match the tastes and preferences of diverse visitors, well equipped with modern amenities and offering an excellent view of the surroundings. All the guest rooms have been meticulously designed overlooking the greenery. The galleries adorn pictures full of history, the furniture stands to tell a story of a gracious lifestyle, not yet gone by..
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Yoga room
Free breakfast
Badminton
Bicycle rental
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Kids' meals
Boating
Hiking
Horseback riding
Evening entertainment
Table tennis
Walking tours
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Sun deck
First aid kit
Umbrella
24-hour check-in
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Private balcony
Room service
Safe
Bottled water
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Great View
Languages Spoken
English, Hindi
109Reviews4Q+A22Room tips
Traveller rating
  • 93
  • 13
  • 2
  • 0
  • 1
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ishita a wrote a review Yesterday
1 contribution
We visited this during June month on the eve of our anniversary. This hotel reminds one of old British culture and heritage but in properly renovated way. Before getting our hotel bookings done, we were quite apprehensive about this property due to negative online reviews but after visiting the property all are apprehensions took a backseat, we were welcomed by rich hotel culture and an amazing hospitality.( as expected by 4 starrer) There are certain aspects which can be improved which are arrangement of special services for one’s big day and also taste of food. As we asked if they can arrange for room decor which was not possible and also bouquet they arranged was too expensive but still not fresh. Not to forget,They have amazing live singers who entertain you during dinner. On our request they arranged bonfire too.🔥 It’s the best property to stay at. Will make sure to stay at the same hotel on our next visit to Nainital :) Cheers to you guys 🥂
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Date of stay: June 2022Trip type: Travelled
Room Tip: It’s located 10 mins walk from Manu maharani hotel. 5 mins walk from high court
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Punno wrote a review 21 Jun
1 contribution
hotel is located at a place from where we had heavenly feeling. Ambience and staff are good and supportive. Hotel gave us an early check in if they have the availability. Must stay hotel if you are planning to Nainital
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Date of stay: May 2022
Rooms
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Service
Room Tip: best view, nice ambience
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Pawan Kumar Upadhaya wrote a review 21 Jun
1 contribution
Nice hotel, I stayed at Superior Room & food was also excellent. Had a winderful stay. Mr Harish in restaurant was very good,he served hot Roties on iur table. Reception staff was very cooperative & helpful Keep up good services.
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Date of stay: June 2022Trip type: Travelled
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Akshay P wrote a review 13 Jun
2 contributions
- This hotel has NO ELEVATOR whatsoever.. you have to climb up and down by stairs many times to the third floor (where you will most likely get your room).. - The view is not great if you get a room towards the side of the hotel (you can see just a wall from the window) as we got.. - After climbing 3 floors 3 times a day up and down there will be no energy left in you so you won't be able to travel or do anything.. - Hot water will stop RANDOMLY.. yoh will be taking a bath.. hot water is coming until suddenly it stops.. you call the reception and the guy says please wait for 10/15 minutes I have "fixed" it now.. (turned the geyser on?? why was it off??) actually hot water comes back after 30 minutes.. again your day is ruined as you are late and will now be stuck in traffic.. this happened twice in 4 days.. - Their staff such as a guy named Pawan Upadhyay are what one can only call "feku".. they say something but it doesn't mean anything at all.. for instance we requested him to shift our room on the ground floor as mother had asthama and wasn't able to climb to the 3rd floor by stairs.. he repeatedly confirmed that "tomorrow I will shift your room to room 104" (on first floor).. next day we have packed our bags and are ready to shift and call the reception.. he says it can't be done as it's "occupied now".. what does this mean? and I could tell more such instances.. - Time to serve buffet also doesn't mean anything.. for instance they say buffet will be served at 7:30 PM (timing is 7:00).. actual buffet is served at 8:40 PM.. similarly with breakfast.. - If you want to book a decent hotel I would suggest book a 3/4 star hotel ON mall road.. NOT near but ON mall road.. this is (despite of what they claim) quite far from mall road (it will take you 25/30 minutes by walk).. during traffic it will take you same time by car.. as cars are moving very slowly inch by inch during peak season.. you will save 50% of your money and time by doing this.. - I could go on but you get the picture.. I have hundreds of pics to prove everything I have written above and have checked out from the hotel yesterday only after a 4 day stay..
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Date of stay: June 2022Trip type: Travelled
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Gyanendra10061986 wrote a review May 2022
Ahmedabad, India3 contributions
Dream Vacation Fulfilled Dream Vacation Fulfilled, Very well managed big rooms with royal heritage touch and feel. Location is superb and if you are looking for amazing stay opt for this hotel. You get heritage touché and fell and few people may not like it as it’s a art deco hotel.
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Date of stay: May 2022Trip type: Travelled
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Response from Welcomheritage Ashdale, Revenue Management at WelcomHeritage Ashdale
Responded 2 weeks ago
Dear Gyanendra, We are thrilled with the time you have taken to write this wonderful review about our beautiful property. Guests such as you are the reasons the entire team remains motivated and have the enthusiasm to consistently deliver amazing experiences. Thank you again for your patronage. We look forward to welcoming you back again at WelcomHeritage Ashdale Regards, Customer Relationship Team | WelcomHeritage Ashdale
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DrivingtotheHills wrote a review Apr 2022
New Delhi, India79 contributions30 helpful votes
+1
It’s a lovely hotel with some rooms with fantastic views - ours of course overlooked a garden and of course the generator and some broken parking lots etc- we had booked a room for 3- house keeping was a bit challenged- we had to - on all 3 days keep asking for stuff which ideally should be on a checklist with house keeping - basic stuff like water, floor towel etc and of course the 3rd folding bed n mattress is another tale. One would expect that paying the full tariff one would have a non creaky bed with the wood base being non injurious. And the mattress to be a comfortable one and not some cheap hard mattress . Anyway- overall apart from all this - the waiting staff were very friendly (over friendly as one of them actually started sending strange messages to one of us at night on the day we had checked out) which we had to report to a Colonel who was staying as a guest too. Who then took it up. So all this feedback just to help the hotel improve - after all it is being run by the ITC group
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Date of stay: April 2022Trip type: Travelled
Room Tip: The hotel can’t help you with car cleaning - u have to offer money to one of the staff to help...
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NeelavSamratDe wrote a review Apr 2022
New Delhi, India1812 contributions738 helpful votes
A quaint hotel with 24 rooms. We had a room with 2 small balconies. The room was modern with a good modern toilet. Hot and cold running water was available. The bed was clean and comfortable. Pawan Kumar was extremely helpful and even couriered back an apple ear phone we had left behind! Nice gesture! The staff are very warm and hospitable. Food was good. Location is great. Not far from the mall. They even provide shuttle to the mall and back, Overall a great stay! 👍👍
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Date of stay: April 2022Trip type: Travelled
Room Tip: Parking is available. That’s a plus. Take the upper floor rooms for better hill views.
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1 Helpful vote
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Response from Welcomheritage Ashdale, Revenue Management at WelcomHeritage Ashdale
Responded 2 weeks ago
Dear NeelavSamratDe, Thank you for sharing feedback about your experience at WelcomHeritage Ashdale. We are truly grateful for the wonderful things you have said about the Hotel and Service. At WelcomHeritage Ashdale, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to the pleasure of welcoming you back soon. Warm Regards, Customer Relationship Team | WelcomHeritage Ashdale
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Gautam Bali wrote a review Apr 2022
Gurugram (Gurgaon), India48 contributions2 helpful votes
After a long drive from Gurgaon to Nainital over a long weekend the property made it all worthwhile. Very cozy & private stay in the bustling hill-station. For sure on my next visit will stay again @ Ashdale.
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Date of stay: April 2022
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Response from Welcomheritage Ashdale, Revenue Management at WelcomHeritage Ashdale
Responded 2 weeks ago
Dear Gautambali, It was a pleasure host you at WelcomHeritage Ashdale. We are happy that our efforts in making your stay comfortable and so well appreciated. We are delighted to see that you enjoyed your time and experience at the hotel. We do had a great experience hosting you. Further, we look forward to you many more future visits. Regards, Customer Relationship Team | WelcomHeritage Ashdale
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swapnil-jaiswal wrote a review Apr 2022
Gurugram (Gurgaon), India35 contributions16 helpful votes
We visited a in month of February. We were two couples with kids. We were looking for a property away from the Hustle - bustle of Nainital and this fitted the bill perfectly. This property is surrounded b ya garden on its side and back . This provided a lot of rooms for our kids to run around. Incidentally we had nailed our visit such that we were greeted with snowfall. So almost half of the garden was covered with clean snow. Our kids literally had a ball !! We had chosen the king size rooms. These were quite spacious and clean. Bathrooms had a dry showers well maintained . Management is quite friendly Some recommendations King size rooms are quite spacious :) If you have kids try and take garden facing rooms or reagent rooms. - you can keep any eye on them- from rooms balcony (while leisurely sipping a hot cup of coffee ) while they play in the garden. Also go with the dinner included package as it will be cheaper.
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Date of stay: February 2022
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Room Tip: King size rooms are quite spacious and recommended. If you have kids try opt garden facing rooms...
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Response from Welcomheritage Ashdale, Revenue Management at WelcomHeritage Ashdale
Responded 2 weeks ago
Dear Swapnil- Jaiswal, Thank you for taking out time and posting a review of our property and its ambiance. We are glad to read that you've enjoyed your time and experience at the hotel. The entire team is delighted to know that they came up with your expectations. It was indeed a pleasure to have your stay with us and to have been of service to you. Positive feedback encourages our team to strive to perform better. Further, we look forward to you many more future visits. Regards, Customer Relationship Team | WelcomHeritage Ashdale
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AMAN C wrote a review Feb 2022
5 contributions
Amazing moments spend in the beautiul hotel……. View was grt8 and love the hospitality ………………… We righly recommend this hotel…………………… And we surely visitthe property again the the month of june with my family
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Date of stay: February 2022Trip type: Travelled
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Response from Welcomheritage Ashdale, Revenue Management at WelcomHeritage Ashdale
Responded 2 weeks ago
Dear Anshumali D, Thank you for taking the time to write your review and share it with us. We are delighted that we were able to make your stay as pleasant as possible. At WelcomHeritage Ashdale, we strive to make our guests feel better when they arrived. Our wonderful team goes above and beyond to make our guests feel special and at ease. We eagerly look forward to welcoming you again! Warm Regards, Customer Relationship Team | WelcomHeritage Ashdale,
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PRICE RANGE
$149 - $224 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUttarakhandNainital DistrictNainital
NUMBER OF ROOMS
24
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Frequently Asked Questions about WelcomHeritage Ashdale
Which popular attractions are close to WelcomHeritage Ashdale?
Nearby attractions include Naina Peak (1.2 km), Governor's House Raj Bhawan (1.2 km), and Gurudwara Shri Singh Sabha (1.0 km).
What are some of the property amenities at WelcomHeritage Ashdale?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at WelcomHeritage Ashdale?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at WelcomHeritage Ashdale?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at WelcomHeritage Ashdale?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to WelcomHeritage Ashdale?
Conveniently located restaurants include Sakley's Restaurant & Pastry Shop, Machan Restaurant, and Cafe' Chica'.
Are there opportunities to exercise at WelcomHeritage Ashdale?
Yes, guests have access to a yoga room during their stay.
Does WelcomHeritage Ashdale have an airport shuttle?
Yes, WelcomHeritage Ashdale offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does WelcomHeritage Ashdale have airport transportation?
Yes, WelcomHeritage Ashdale offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at WelcomHeritage Ashdale?
Yes, dry cleaning and laundry service are offered to guests.
Does WelcomHeritage Ashdale offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.