Grand Hotel



About
See why so many travellers make Grand Hotel their hotel of choice when visiting Nainital. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travellers like you.
Rooms at Grand Hotel provide a flat screen TV, and guests can stay connected with internet access.
You can also enjoy an on-site restaurant while staying at Grand Hotel. Need a place to park? Free parking is available at Grand Hotel.
While staying at Grand Hotel, visitors can check out Himalayan Center of Sri Aurobindo Ashram (1.0 mi) and Kainchi Dham (2.5 mi), some of Nainital's top attractions.
While in Nainital, you may want to check out some of the restaurants that are a short walk away from Grand Hotel, including Sakley's Restaurant & Pastry Shop (0.2 mi), Machan Restaurant (0.1 mi), and Zooby's Kitchen (0.1 mi).
If you are interested in exploring Nainital, check out a park, such as Eco Cave Gardens.
We’re sure you’ll enjoy your stay at Grand Hotel as you experience all of the things Nainital has to offer.
Location
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 Firstly, this is a heritage property and as per the staff close to 150 years old. Hotel is right on the mall road and very close to the stadium market (a couple of 100 mtrs away). Given its proximity to the market makes to convenient to explore the place. It also has limited parking space available (my guess is that close to 10-12 cars can be parked) which otherwise is challenge with many properties on mall road.
 The rooms are old styled but well maintained. There is some restriction regarding availability of hot water. Room service is efficient.
 The restaurant in the hotel was also well maintained. The food was extremely good. Meals were cooked as it was homemade (neither spicy nor oily or overcooked). Even the rotis available were tawa roti and that too of atta (not maida). This is something to be appreciated.
 Common area was neat and tidy. They were lot of different types of blooming flowers pots all over the property. Outside the room, there were seating arrangement where you can enjoy the view. You can even have your meals there. Although it was on mall road, but I couldn’t feel any disturbance.
 Staff was cooperative although at the time of check out, close to 4-5 guys surrounded us expecting some tips. Management should check this trend.
Some of the complaints that I have was
 No tea/coffee maker available in the room
 No dental kit available in the bathroom.
 Rates not inclusive of breakfast
 Food menu was pricey.
At such price point and the competition around, it is advisable that these issues should be addressed. Overall, I would advise you to stay here if you want to have a magnificent view of the star attraction of this hill station i.e. the lake.


The staff is very friendly and helpful the stay was like that we were staying at our own home
The rooms are with all amenities and very spacious especially the suite rooms if you are traveling with kids they have a separate room for them.
You can sit in the lounge and look at the lake whole day long or have tea in the open area with a spectacular view of the lake
Overall a mesmerizing stay ...
Pros of this hotel -
1. Good location, right on the lake
2. Tasty food
3. Courteous and helpful staff
Improvements required -
1. Wifi is available only in the outer room. Please make it available in the bedroom as well.
2. Outer room is dusty, blankets in the bedroom can be cleaner
3. 24 hrs hot water supply will be appreciated







I definitely will be staying here again next time.
I have been visiting Naintial and this hotel for the last 15 years. I must have sayed at this hotel atleast 7-8 times and want to keep coming back to it. It is the best way to see, feel, experience this beautiful hill station. The pros and cons below :
Pros
1) The hotel is right in the middle on Mall road with a beautiful uninterrupted view of the lake and mountains on all sides. Its go easy to go anywhere from here.
2) The Hotel itself has an old world charm to it. Rooms with huge celings. We stayed at the suite (their biggest room). Good bathroom size. Excellent facilities (importantly heater) in the room. Nice huge dinining table and an LCD tv.
3) One can just spead time having tea and sitting in the balcony enjoying the view. Particularly in the evening. So so relaxing.
4) The food at the hotel is just perfect. Homely and delicious. You need to pre-order and give them the exact time to serve. I know this is an old concept but it works wondefully. Have to try the simple north indian dishes here
5) They have a nice small parking lot. Considereing its on mall road its very useful.
6) Most of the staff at the hotel have been here for a long time. Dedicate. I can recall most of them by face everytime I visit the hotel.
7) The quality of crowd here is usually good. I know of other hotels on mall road that cant boast of the same. I know a lot of ppl who stay at "top hotel brands" in various cities come here regularly (they all skip Manu M or Arif Castle etc)
8) Its not at all expensive. I just hope the mgmt just keeps it at this level
Cons
1) Dont expect a huge lobby or a spa or things like that
So when in Nainital do stay at this place. Cant have a more relaxing holiday. Dont even look at the so called 5 star hotels for which you need to go up hill.
Happy Travelling,
Gautam
when we reached around 7 am, i was shocked, the hotel management was rudely saying that the room will be available after 10 am, because of checkout time 10 am -10am. they told us to wait in lounge till 10 am. we were tired after the night journey and really frustrated after hotel management response was so bad...
I asked to return my advance payment back, then they were not listening, after some fight i got managed to take back my advance payment and left that hell.
I will recommend pls dont go to this worst place. these people dont care about the tourist, their behaviour is very rude because they are getting enough booking from some stupid peoples.
"Don't expect too much since it's an age old hotel. But you will get all the amenities which you may need! "Read full review
"Check room- property is I’ll maintained Parking is there but no safety of your car Food is bad. Beware of false promises Avoid choosing"Read full review
"Place order for food well in advance to get it on time. For example, to have dinner at 8pm, you can place your order by 6pm and ask them to keep it ready by 8pm. "Read full review
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